• Translate customer needs and market insights into clear product strategy, roadmaps, and prioritized initiatives. • Lead discovery efforts—interviewing customers, analyzing workflows, reviewing usage data, and synthesizing feedback into actionable opportunities. • Write crisp, detailed product requirements and partner closely with Engineering, QA, and Design to bring solutions to life. • Balance customer impact, technical feasibility, and business priorities to make thoughtful trade-offs and keep teams focused on the highest-value work. • Define success metrics for your product areas and monitor performance post-launch to drive continuous improvement. • Analyze usage data, market trends, and competitive dynamics to inform roadmap decisions. • Partner with Customer Success, Sales, and Marketing to support feature launches and ensure smooth adoption. • Serve as the subject matter expert for your product line—clearly communicating strategy, scope, and priorities across the organization.

Job Title: Global Product Manager / Project Manager, Social & Community Impact (Contract) Job DescriptionThis contract role leads the global implementation of the company’s Social & Community Impact strategy and new operating model. The Global Product Manager / Project Manager will translate strategic priorities into detailed execution plans, coordinate cross-functional stakeholders across multiple regions and time zones, and ensure disciplined delivery of a complex, non-IT transformation. The position focuses on aligning existing initiatives to a unified global strategy, scaling the Benevity platform, and embedding sustainable governance, reporting, and change management practices. Responsibilities - Own the end-to-end implementation plan for the global Social & Community Impact strategy and operating model. - Translate strategic priorities into clear workplans, milestones, dependencies, and timelines. - Track execution rigorously, monitoring progress and escalating risks, issues, and tradeoffs in real time. - Maintain delivery discipline in a fast-moving, multi-time-zone environment. - Support the rollout of the new global operating model, including governance structures, workflows, and reporting mechanisms. - Coordinate the alignment of existing country, regional, and business-led initiatives with the new global strategy. - Support the implementation of global policies related to volunteering, pro bono work, giving, and fundraising. - Coordinate a global cross-functional working group that includes HR, Communications, Legal, Risk, Finance, IT, and business stakeholders. - Drive meeting cadence, including scheduling, agenda setting, facilitation, decision tracking, and action item follow-up. - Ensure clarity on ownership, timelines, and dependencies across all stakeholders and workstreams. - Support the global scale and adoption of the Benevity platform by partnering with platform owners and regional administrators. - Track Benevity rollout and adoption metrics across regions and business units to identify gaps and opportunities. - Coordinate training, documentation, and enablement materials for Benevity administrators globally. - Support change management activities such as stakeholder mapping, readiness assessments, and adoption tracking. - Partner with Communications to plan, sequence, and coordinate global rollout messaging, toolkits, and FAQs. - Ensure consistent execution of the global branding and engagement campaign associated with the new Social & Community Impact strategy. - Maintain dashboards and executive-ready updates on program progress, risks, and adoption for leadership and governance forums. - Prepare and present materials for steering committees, leadership updates, and other governance meetings. - Capture documentation and decisions to support long-term sustainability of the operating model after the contract concludes. - Coordinate non-IT projects by making detailed plans to accomplish goals and directing the integration of technical and operational activities. - Present and explain proposals, reports, and findings to internal and external stakeholders as needed. - Analyze technology and resource needs, as well as market and stakeholder demand, to plan and assess project feasibility. - Confer with management, production, and marketing or communications staff to discuss project specifications and procedures. - Review and recommend or approve contracts and cost estimates related to program activities where appropriate. - Direct, review, and approve product or program design changes within the scope of the Social & Community Impact portfolio. - Consult or negotiate with stakeholders to prepare clear project specifications and expectations. Essential Skills - 2–4 years of experience in program management or project management in a non-IT context. - Proven experience managing complex, multi-region or global projects with multiple stakeholders. - Strong program and project management skills, including planning, scheduling, risk management, and status reporting. - Demonstrated ability to translate high-level strategy into detailed workplans, milestones, and deliverables. - Experience coordinating cross-functional teams, including HR, Communications, Legal, Risk, Finance, IT, and business functions. - Strong verbal and written communication skills, with the ability to present proposals, reports, and findings clearly. - Excellent problem-solving skills and attention to detail. - Strong interpersonal skills with the ability to influence and coordinate stakeholders at different levels. - Ability to work independently and manage time effectively in a fast-paced environment. - Strong leadership skills, including the ability to provide direction and constructive feedback to team members. - Bachelor’s degree in business administration or a related field. Additional Skills & Qualifications - PMI or PMP certification preferred. - Experience with global Social & Community Impact, corporate citizenship, ESG, or similar initiatives is advantageous. - Familiarity with Benevity or similar social impact and employee engagement platforms is highly beneficial. - Experience supporting change management activities such as stakeholder mapping, readiness assessments, and adoption tracking. - Experience preparing executive-ready dashboards, presentations, and governance materials. - Ability to assess technology and resource needs and evaluate feasibility for new initiatives. - Experience reviewing or recommending contracts and cost estimates in support of program delivery. - Background in coordinating or overseeing product roll-outs or large-scale non-IT transformations. Work EnvironmentThis is a contract, delivery-focused role operating in a global, multi-time-zone environment. The work primarily takes place in a professional, corporate setting, with extensive collaboration across regions and functions through virtual meetings and digital collaboration tools. The position involves frequent interaction with cross-functional teams and senior stakeholders, as well as regular preparation of executive-level presentations and dashboards. Work hours may require flexibility to accommodate global stakeholders, and the role centers on structured, disciplined project delivery rather than hands-on technical development. Job Type & Location This is a Contract position based out of New York, NY. Pay and BenefitsThe pay range for this position is $65.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 24, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

• Support key product areas including payments, checkout, and e-commerce • Drive product initiatives delivering user value and supporting business goals • Collaborate with engineering, design, marketing, sales, and customer support to execute projects

• Own the end-to-end AI product strategy, grounded in technical feasibility and real-world constraints. • Translate model capabilities, data limitations, and evaluation results into clear product decisions. • Make hard trade-offs across quality, latency, cost, reliability, and user experience. • Work daily with ML, backend, and mobile engineers on design, evaluation, and iteration. • Define success metrics and feedback loops across offline evaluation, online experiments, and human feedback. • Drive execution with clear specifications, risk awareness, and disciplined prioritization. • Ensure AI features ship quickly, safely, and reliably into production. • Own AI product quality across UX, correctness, and outcomes.