The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: - 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs - Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans - Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) - Optional dental, vision, and life insurance—at rates much lower than most private plans - Flexible spending accounts for added tax savings on health and dependent care - Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: Records Analyst I Job Title: Records Analyst I Agency: Dept of Family & Protectve Svc Department: Records Management Posting Number: 15433 Closing Date: 04/20/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $3,248.00 - $4,837.08 Pay Frequency: Monthly Salary Group: TEXAS-B-15 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Up to 25% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: EL PASO Job Location Address: 501 HAWKINS BLVD Other Locations: Austin; Houston; San Antonio MOS Codes: 42A,YN,YNS Brief Job Description: The Records Analyst I performs routine (journey-level) records and information management work in DFPS’ Records Management Group (RMG) Division to protect, provide, and preserve the agency’s records. Work involves assisting in designing, evaluating, reviewing, recommending, implementing, updating, and maintaining DFPS’ records and information management program. The position works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Essential Job Functions: - Provides assistance to internal and external customers on a variety of matters related to records and information management, including: - Developing and maintaining working relationships with program and administrative units to offer technical assistance on policies and procedures. - Verbal and written communication with internal and external customers on questions or concerns regarding records products and services, while also following agency guidance and observing any legal restrictions on information sharing. - Scans, stores, indexes, and classifies records. o Prepares records for scanning and uploading or offsite storage. - Enters and maintains accurate information in agency storage inventory systems, using approved indexing tools to track records for future retrieval and use. - Develops and maintains a comprehensive understanding of agency records to classify (identify) them according to the agency’s records retention schedule. - Performs compliance and quality assurance activities. - Gathers information to help with the identification of records to ensure they are correctly categorized for records retention. - Provides technical assistance in identifying record series as outlined in the records retention schedule. - Follows verification procedures and prepares records for archiving. \ - Assists with gathering records to respond to records requests. - Assists with researching and gathering records in response to requests subject to or exempt from the Public Information Act. Records are in a variety of formats, including paper, photographic, and electronic. - Determines entitlement of requestors to receive agency records in accordance with local, state and federal laws. - Negotiates with requestors the terms and timelines of records requests. - Charge and process any required fees by cash, credit card or check. - Assists with setting up and utilizing records management systems and formulating filing systems. - Enters data into inventory system to facilitate retrieval and disposition of agency records. - Enters, reviews, and takes action on requests in records request tracking system - Validates, researches, authenticates, tracks, and analyzes all requests for records, ensuring appropriate routing and timeliness. - Prepares, edits, and submits reports to management on work product. - Assists with the identification and transfer of records including preparing records for storage or destruction. - Entering and updating destruction dates and media held in current location or storage. - Assist with the transfer of records for archival review. - Determination of a record’s destruction date based on based on the agency retention schedule. - Ensures compliance with the transfer of records according to agency policy. - May assist with the identification of the agency’s vital records and the creation and maintenance of the agency’s vital records protection and disaster recovery plans. - Assesses records following a disaster to determine necessary remediation efforts. - May assist with developing and conducting records management training for agency staff. - Performs related work as assigned. - Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. - Attends work on a regular and predictable schedule in accordance with agency leave policy Knowledge, Skills and Abilities: Knowledge of foundational records management theory and practice; Knowledge of records management laws, regulations, rules, policies and procedures; and concepts of information governance of various phases of records and information management. Skill in the use of a computer and applicable software (e.g. Microsoft Suite). Skill in planning and prioritizing work activities. Skill in research activities in a fast-paced business environment Skill in establishing and maintaining effective working relationships with various levels of personnel in governmental entities and external customers. Ability to research, analyze, and evaluate data and information to formulate conclusions and communicate guidance verbally or in writing; Ability to apply standardized information management strategies and procedures to unusual and/or critical situations; Ability to follow procedures and maintain confidentiality of any information obtained in the position; Ability to communicate effectively and timely with internal and external customers to manage issues and problems identified, problem-solve, and to recognize when to escalate a situation to management. Registrations, Licensure Requirements or Certifications: None required. Initial Screening Criteria: Graduation from high school or equivalent. Three years full-time experience in administrative support, general office, clerical, secretarial fields; DFPS experience may be substituted for the three years experience in administrative support, general office, clerical, secretarial fields. Additional Information: This position may be housed in San Antonio, Austin or Houston. This is a remote position. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions. Applicants selected for hire must pass a background check and if applicable a driver’s record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Location: Avera Downtown Building-Sioux Falls Worker Type: Regular Work Shift: Primarily days with night, weekend and holiday on-call involvement (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $63,960.00 - $96,200.00 Position Highlights The Informatics Analyst supports the ongoing use and optimization of Healthy Planet by partnering with clinical, operational, and technical teams to align workflows with system functionality, resolve issues, and promote effective population health, care coordination, and quality improvement efforts. You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Provides basic support of multi-user clinical operating systems, hardware and software tools, including installation, configuration, maintenance, training and support of these systems. Participates in support of clinical applications applying developing clinical knowledge to ensure effective and optimal use of current applications, incorporation of enhancements and process improvements. Assesses current practice and translates end user needs into the optimal configuration and build of clinical applications. What you will do - Develops understanding and working knowledge of current clinical information systems, associated workflows and integration with other systems within the organization. Works collaboratively with system users, technical staff, other IT groups and vendor support resources in problem solving issues related to information systems. - Participates in planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to clinical information systems. Participates in execution of testing before system changes, updates or new functionality is moved to production environment. - Researches, plans, installs, configures, troubleshoots, maintains and upgrades operating systems and application software and hardware, developing knowledge regarding support of assigned systems. Participates in the process of planning new systems/processes or re-engineering, working collaboratively across the organization and multiple departments to support clinical practices and ensure development ,evaluation, and ongoing support for the EHR. - Maintains membership on, consultation to: appropriate committees, workgroups, or task forces as needed to facilitate the ongoing process of the design, implementation and revision of automated and manual components of clinical information systems. - Works with project managers and teams in implementations of new systems, system upgrades and enhancement of current system functionality, participating in any phase of large or small projects. Collaborates as appropriate on user requests for changes, enhancements, additions, etc. to ensure feasibility, quality and appropriateness for the system involved. - Maintains support material related to system implementations and maintenance such as routine updates, troubleshooting, issue resolution and product enhancements. - Facilitates reporting of information from source systems using the most appropriate tools. - Maintains up-to-date training materials for the systems as appropriate or works with the system educator to do so. Participates in training classes when appropriate. - Participates in the development and maintenance of quality improvement programs for clinical information systems proactively supporting efforts that ensure delivery of safe patient care and services. Contributes to the organization financially through identification and implementation of cost-effective practices and budget management activities. - Provides on call support to end users and the IT departments and serves as a resource to other team members in the areas of expertise. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: - Licensed Practical Nurse (LPN) - Board of Nursing active in state of practice. or - Registered Nurse (RN) - Board of Nursing active in state of practice. or - Certified Occupational Therapy Assistant (COTA) - National Board for Certification in Occupational Therapy (NBCOT) active in state of practice. or - Physical Therapy Assistant - Licensing Board active in state of practice. or - Registration for Electroencephalographic Technologists (R. EEG. T.) - American Board of Registration of Electroneurodiagnostic Technologists (ABRET) active in state of practice. or - Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) active in state of practice. or - Certified Medical Assistant (CMA) - American Medical Certification Association (AMCA) active in state of practice. or - Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) active in state of practice. or - National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT) active in state of practice. or - Certified Surgical Tech (CST) - National Board of Surgical Technology and Surgical Assisting (NBSTSA) active in state of practice. or - Tech in Surgery (TS-C) - National Center for Competency Testing (NCCT) active in state of practice. or - Occupational Therapist - Licensing Board active in state of practice. or - Physical Therapist - Licensing Board active in state of practice. or - Certified Nuclear Medical Technologist (CNMT) - Nuclear Medicine Technology Certification Board (NMTCB) active in state of practice. or - Medical Laboratory Technician (MLT) - American Medical Technologists (AMT) active in state of practice. or - Medical Laboratory Technician (MLT) - American Society for Clinical Pathology (ASCP) active in state of practice. or - Medical Laboratory Technician (MLT) - International - American Society for Clinical Pathology International (ASCPi) active in state of practice. or - Respiratory Therapist - Licensing Board active in state of practice. or - Certified Pharmacy Technician (CPhT) - National Healthcareer Association (NHA) active in state of practice. or - Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) active in state of practice. or - Speech-Language Pathologist - Licensing Board active in state of practice. or - Registered Cardiovascular Invasive Specialist (RCIS) - Cardiovascular Credentialing International (CCI) active in state of practice. or - ARRT Certification - American Registry of Radiologic Technologists (ARRT) active in state of practice. or - Medical Laboratory Scientist (MLS) - American Society for Clinical Pathology (ASCP) active in state of practice. or - Medical Laboratory Scientist (MLS) - International - American Society for Clinical Pathology International (ASCPi) active in state of practice. or - MLS - American Medical Technologists (AMT) active in state of practice. or - Medical Technologist (MT) - American Society for Clinical Pathology (ASCP) active in state of practice. Preferred Education, License/Certification, or Work Experience: - Bachelor's in related area. - Two years related experience and/or training. - Software-specific Certification, Accreditation or Proficiency, may be required for the specific software support. Expectations and Standards - Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. - Promote Avera’s values of compassion, hospitality, and stewardship. - Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. - Maintain confidentiality. - Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. - Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. - PTO available day 1 for eligible hires. - Up to 5% employer matching contribution for retirement - Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.

DeVry University strives to close our society’s opportunity gap and address emerging talent needs by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces. Our colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners. Overview Our colleagues embody DeVry University’s values and embrace synergies to create positive student outcomes and prompt account resolutions. This position on the Disbursement Team within the Student Financial Services department acts as a liaison between internal stakeholders and/or outside agencies to manage student financial assistance programs. This colleague is charged with being a role model for the organization’s values and fosters a culture of CARE consistent with our mission, vision, and purpose. Responsibilities - Supports internal customers and external agencies with responsive and professional communication via email, phone, Salesforce, and video conferencing. - Works collaboratively with internal and external stakeholders by asking appropriate questions as needed to resolve student inquiries. - Applies knowledge to assist with team performance. - Demonstrates basic understanding of compliance and regulations. - Assists in resolving escalated concerns in a timely manner through the appropriate channels. - Provides exceptional customer care to students and colleagues by accepting ownership of issues and questions. - Identifies areas of continuous improvement and opportunities for automation, system enhancements, and cost reductions in a constantly evolving organization. - Assists with User Acceptance Testing (UAT) by applying comprehensive knowledge of the requirements, performing testing, and providing appropriate documentation. - Open and responsive to constructive feedback from mentor/supervisor. - Collaborates with various DeVry functions, applying a strong knowledge of student financial assistance programs and higher education policies to assist in the resolution of student account inquiries. - Actively participates in team meetings and special projects. - Maintains procedural documents. - Maintains service level agreements as determined by leadership. - Maintains annual quality assurance accuracy rating of 95% and above. - Adaptable to new processes and assignments while maintaining positivity. - Communicates effectively and proactively with colleagues and leadership. - Actively works on personal development. - Receives questions from the field and provides responses with appropriate information and guidance to be shared with the student. - Completes other duties as assigned. - Values different perspectives and is open to culturally diverse ideas and points of view to achieve team goals. Functional Responsibilities - Runs and reviews reports to help ensure accurate and timely disbursement of federal, private, state aid, and institutional aid to eligible students. - Familiarity with the Federal Student Aid Handbook Volume 4-Processing Aid and Managing FSA Funds. - Ensure timely reporting to COD by reviewing response files daily. - Monitor student disbursements and take manual action, when necessary, within ProSAM or COD. - When necessary, correct student disbursement records within COD. Qualifications Required - Minimum 1 – 3 years of experience in student financial services, accounts receivable, customer service, or higher education finance required. - Strong analytical skills with the ability to identify trends, discrepancies, and process improvement opportunities. - Ability to manage multiple priorities in a deadline-driven, compliance-focused environment with a high degree of accuracy. - Demonstrated ability to quickly learn and adapt to new technologies, systems, and tools in a fast-paced, evolving environment. - Ability to work independently, adapt quickly and collaboratively in a flexible remote environment. - High attention to detail, mainintain SLA's and accuracy. - Maintain access to federal systems, which requires no defaulted federal student loans. - Advanced proficiency in Microsoft Excel (e.g., pivot tables, data analysis, reconciliation tracking) and working knowledge of reporting tools required. Preferred - Bachelor’s degree in Finance, Accounting, Business Administration, Higher Education Administration, or related field strongly preferred. - Background in student finance, financial aid, or higher education financial operations are strongly preferred. - Familiarity with Federal Student Aid web-based applications preferred. - Knowledge of Banner and ProSAM student financial systems preferred. *This job will be posted for 30 days from the posting date. DeVry University offers benefit options for full-time colleagues, including: - 401k with up to 6% company match - Tuition assistance and career development opportunities - Remote & hybrid opportunities - Comprehensive health coverage (medical, dental, vision, and mental health) - Generous paid time off, including parental leave and volunteer time of - FSA/HSA options, disability & life insurance Benefits vary based on employment status. We believe that a vibrant and collaborative workplace is essential to our educational mission and the success of our community. We are committed to a workplace environment where all colleagues feel valued, respected, and supported.

• Provide guidance on processes, and reimbursement mechanisms to proactively identify opportunities of improvement. • Utilize data to perform root cause analysis to improve efficiency and automation in the Revenue Cycle. • Provide guidance in medical policy guidelines to assist in system automation modifiers, improve collections, and decrease outstanding work. • Maintain and update fee schedules and support audit requests. Ability to comprehend medical billing contracts and make internal system updates to align with those contracts. • Evaluate and coordinate reporting and updates related to patient cost estimate eligibility, reporting, and rule updates. Assist in creating logic for generating patient cost estimates. This includes understanding patient cost share and ability to recognize payor trends to make data driven updates to current estimate rules. • Effectively communicate problems, root causes, and proposed solutions to Analytics team and stakeholders. • Support the tracking of action plans, preparing analysis and using data to plan, organize, manage, and control collection processes. Able to present findings in a data story format. • Adhere to a cadence of timely reporting and delivery of business analysis to stakeholders, including reporting key metrics. Assist management with tracking issue action plans to ensure timely collection and follow-up. • Coordinate payor reviews with Revenue Cycle and operations leaders to meet company goals, driving a culture of continuous improvement through the analysis of business unit specific KPI’s and the applicable data drivers. • Assists in PAMA reporting for new and existing tests with accuracy and timely delivery to the Vice President for regulatory reporting.