​​Looking for Philippines-based candidates Job Role: Level 2 System Engineer Compensation range: $1,200 - $2,000 AUD/month Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 6 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time. Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home. Who The Client Is: The client is an established Australian Managed IT Services provider delivering end-to-end technology solutions to businesses across various industries, including healthcare, education, retail, and professional services. They specialise in providing managed IT support, cloud services, cybersecurity, infrastructure management, and helpdesk solutions, with a strong focus on delivering reliable, proactive, and tailored technology support that helps clients improve efficiency, security, and overall business performance. Role Overview: A Level 2 System Engineer is responsible for diagnosing, troubleshooting, and resolving escalated IT issues across hardware and software systems, ensuring timely resolution and minimal downtime. The role involves managing support tickets end-to-end, communicating with clients, and collaborating with internal teams and vendors when needed. It also includes supporting system migrations and implementations, managing multiple priorities, documenting technical solutions, and delivering high-quality customer service, including night shift coverage as required. Key Responsibilities:  Advanced Support & Escalations - Handle escalated tickets from L1 engineers - Diagnose and resolve complex technical issues - Provide root cause analysis and long-term solutions - Ensure minimal downtime and rapid resolution Server & Infrastructure Management - Install, configure, and maintain: - Windows Servers - Active Directory, Group Policy, Exchange - Virtual environments (VMware / Hyper-V) - Manage: - Storage systems (SAN / NAS) - High-availability systems and clusters Cloud & Microsoft Ecosystem - Administer: - Microsoft 365 & Azure environments - Identity and access management - Support cloud migrations and hybrid environments - Configure cloud-based services (Azure / AWS) Networking & Security - Configure and manage: - Firewalls (Sophos) - VPNs, VLANs, routing, switching - Monitor and manage: - Network performance and traffic - Security threats and vulnerabilities - Conduct: - Security audits - Penetration testing and vulnerability scans - Implement network segmentation and security policies Monitoring, Performance & Optimization - Monitor systems using RMM tools - Analyze logs, alerts, and performance metrics - Perform system tuning and optimization - Ensure uptime, capacity planning, and reliability Backup, DR & Business Continuity - Manage: - Backup systems (Veeam / Datto) - Disaster recovery solutions - Develop and maintain: - DR and business continuity plans - Perform testing and validation of recovery processes Projects & Implementations - Lead and support: - System upgrades and migrations - Infrastructure deployments - Network implementations - Install and configure: - Servers, applications, databases, web services - Load balancers, SSL certificates, and security tools Documentation & Governance - Maintain detailed documentation (IT Portal) - Develop: - IT policies - Security procedures - Network diagrams and system documentation - Ensure compliance with internal and client policies Leadership & Internal Contribution - Mentor L1 engineers - Assist in training and knowledge sharing - Improve processes and service delivery - Participate in on-call and after-hours support

​​Looking for Philippines-based candidates Job Role : Level 1 System Engineer Compensation range: $1,200 - $2,000 AUD/month Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 6 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time. Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home. Who The Client Is: The client is an established Australian Managed IT Services provider delivering end-to-end technology solutions to businesses across various industries, including healthcare, education, retail, and professional services. They specialise in providing managed IT support, cloud services, cybersecurity, infrastructure management, and helpdesk solutions, with a strong focus on delivering reliable, proactive, and tailored technology support that helps clients improve efficiency, security, and overall business performance. Role Overview: As a System Engineer – Level 1, you will provide first-line technical support and ensure the efficient resolution of IT-related issues for clients. In this role, you will be responsible for diagnosing and troubleshooting hardware and software problems, managing support tickets, and delivering timely solutions while maintaining high service standards. You will act as the first point of contact for technical concerns, working closely with clients, vendors, and internal teams to resolve issues effectively. This role requires strong technical fundamentals, excellent communication skills, and the ability to manage multiple priorities in a fast-paced support environment. Key Responsibilities:  Service Desk & Client Support - Respond to tickets, calls, and emails via PSA tools (ConnectWise / Autotask) - Provide remote and onsite support to end-users - Troubleshoot hardware, software, and network issues - Manage and resolve service requests and incidents - Follow up on tickets and ensure SLA compliance - Escalate issues appropriately with full documentation User & System Administration - Create, manage, and maintain: - Active Directory & Azure AD users - Group Policies - User permissions and access controls - Support and administer: - Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) - Email systems, archiving, and spam filtering - Manage user accounts, profiles, and authentication systems Infrastructure & Technical Support - Install, configure, and maintain: - Workstations, servers, and operating systems - Network devices (routers, switches, firewalls) - Printers, scanners, and peripherals - Assist with: - Virtualization platforms (Hyper-V / VMware) - Cloud environments (Azure / AWS) - Storage systems (NAS / SAN) - Support VoIP and telephony systems Networking - Troubleshoot and support: - DNS, DHCP, TCP/IP - VPNs and remote access solutions - VLANs and network segmentation - Assist with network setup, monitoring, and maintenance - Support wireless and wired network environments Monitoring & Maintenance - Monitor systems using RMM tools (Datto / Kaseya / NinjaOne) - Monitor: - System performance, uptime, logs, and alerts - Network traffic and bandwidth - Perform routine maintenance, updates, and patching - Respond to alerts and system notifications Security & Compliance - Implement and support: - Endpoint protection (Sophos) - Firewalls and security systems - Intrusion detection/prevention systems - Assist with: - Security audits - Vulnerability scans - IT policy compliance - Maintain system logs and audit trails Backup & Disaster Recovery - Perform and monitor: - Data backups (Veeam / Datto) - Restore procedures - Assist in disaster recovery planning and testing - Ensure data integrity and backup compliance Documentation & Process - Maintain documentation in IT Portal - Create: - Knowledge base articles - Network diagrams - System configurations - Follow all internal SOPs and ticketing processes Projects & Additional Duties - Assist in IT projects, upgrades, and deployments - Support system migrations and implementations - Provide user training when required - Participate in on-call and after-hours support

• Collaborate with hardware and data science teams to develop software applications for automated data collection • Design, implement, and maintain robust hardware-software interfaces for seamless communication between devices and systems • Create and maintain data infrastructure on the cloud and manage various databases • Improve and update the company’s data and software security protocols • Work with the Clinical team to build GDPR-compliant databases in partnership with hospitals • Collaborate with the Regulatory Affairs team to ensure compliance with quality standards • Partner with the Product team to validate functional requirements

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. Job Summary: The Sr Analyst, Dayforce is an integral role in ArchWell Health’s HRIS strategy as the primary Dayforce Solution Architect. This position focuses on building process and workflow to gain efficiency, bring transparency, reduce errors, and create empowerment. The ideal candidate will possess excellent project management skills, outstanding communication abilities, and high-level leadership qualities to guide cross-functional teams through complex projects. Key Responsibilities: - Serve as the point of escalation for Dayforce troubleshooting issues. - Ensure solutions are high-quality, effective, and aligned with business needs. - Actively participate in configuration builds for projects, ensuring hands-on involvement in the setup and customization of systems. - Take responsibility for ensuring that all configurations are completed accurately and meet project requirements. - Lead and manage multiple projects simultaneously, ensuring they are completed on time, within scope, and within budget. - Serve as the primary point of contact for all project-related communications, ensuring clear and consistent updates to stakeholders. - Coordinate with various departments to develop cross-functional project teams. - Identify potential risks and develop mitigation strategies to ensure project success. - Analyze key drivers and identify root causes of problems to develop creative, practical solutions. - Act as a consultative partner, providing guidance and proposing alternative approaches when appropriate. - Monitor project progress and performance, implementing necessary adjustments to achieve desired outcomes. - Build and maintain strong relationships with internal and external stakeholders, ensuring their needs and expectations are met. - Promote a culture of continuous improvement by identifying opportunities for process enhancements and implementing best practices. - Ensure all project details are meticulously managed and documented. Qualifications: - Bachelor’s degree in Business, Engineering, or a related field. - Minimum of 3-7 years of Dayforce experience. - Dayforce support should include a broad selection of various areas including Recruiting, Onboarding, Benefits, Compensation, Performance Management, Payroll, Time & Attendance, EDI files, Report writing. - Skills: - Exceptional project management skills with the ability to manage multiple projects simultaneously. - Excellent communication and interpersonal skills, with the ability to convey complex information clearly and concisely. - Strong customer service mindset. - High attention to detail and a commitment to accuracy. - Hands-on experience with configuration builds and system setups. - Hands-on experience with Dayforce reporting tools. - Strong analytical and problem-solving skills. - Ability to work effectively in a fast-paced and dynamic environment.