Role Description The Revenue Cycle Applications Specialist will play a crucial role in optimizing and maintaining the revenue cycle management systems for Amazon One Medical. This position focuses on supporting healthcare billing applications, ensuring system integrity and effective system utilization. As part of Amazon One Medical, you will find yourself working with exceptionally talented people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Health Services, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with management. - Serve as a subject matter expert for revenue cycle applications, including EHR/EMR systems, practice management software, and billing platforms - Configure and maintain revenue cycle applications to support organizational workflows and compliance requirements - Develop and implement system updates, fixes, and enhancements to improve operational efficiency - Create and maintain documentation for system processes, workflows, and standard operating procedures - Analyze system issues and coordinate with IT teams to implement solutions - Train end-users on revenue cycle applications and provide ongoing technical support - Monitor system performance metrics and generate reports for stakeholder review - Collaborate with cross-functional teams to optimize revenue cycle processes Qualifications - Knowledge of security and compliance standards including HIPAA and GDPR - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience in project management including communication, planning, and documentation - 2+ years of experience in healthcare revenue cycle operations - Strong knowledge of medical billing processes, healthcare coding, and insurance claim procedures - Proficient in healthcare information systems and revenue cycle applications - Experience with multiple healthcare practice management systems Requirements - Bachelor's degree or equivalent - Experience with SQL databases (querying and analyzing) - Experience with Open Practice Management - Experience as an application manager with a common practice management system - Relevant certifications (CRCR, CRCP-I, or similar) - Experience with system implementations or major upgrades - Knowledge of ICD-10, CPT, and HCPCS coding systems - Background in healthcare data analytics Benefits - Comprehensive health insurance (medical, dental, vision, prescription) - Basic Life & AD&D insurance and option for Supplemental life plans - EAP and Mental Health Support - Medical Advice Line - Flexible Spending Accounts - Adoption and Surrogacy Reimbursement coverage - 401(k) matching - Paid time off - Parental leave

Available Locations: Singapore The Chief of Staff on the APAC revenue team serves as a key partner to the Geo Vice President, APAC in determining and managing priorities, driving operational cadence, strategic project management initiatives, and internal/external communications. The ideal candidate must be passionate about high-quality, repeatable processes that produce short, mid, and long-term results. The role requires an individual with excellent analytical, critical reasoning, interpersonal communication, and influencing skills. Primary Responsibilities: Quarterly Business Reviews (QBRs): - Organize and lead QBRs, ensuring comprehensive preparation, execution, and follow-up. - Collaborate with sales leadership to define key metrics and outcomes for QBRs. - Ensure alignment across teams and drive actionable insights from QBRs. All Hands Meetings: - Plan and execute All Hands meetings, ensuring clear and consistent communication of priorities, achievements, and key initiatives. - Facilitate engagement and interaction during these meetings to foster a cohesive team environment. External Facing Communications: - Manage and streamline external communications, including interactions with key stakeholders, customers, and partners. - Develop and maintain communication strategies to enhance the company's external presence and reputation. Project Management: - Lead strategic project management initiatives across the organization. - Ensure projects are delivered on time, within scope, and within budget. - Coordinate cross-functional teams to achieve project objectives. Sales Leadership Team Collaboration: - Partner with global revenue leaders to ensure an accurate pulse on priorities on a weekly cadence. - Drive the agenda for Functional Leads and meet with global leaders (and ideally teams) regularly. - Participate and contribute actively in quarterly and annual reviews. - Share best practices across sales teams and communicate critical information from global teams to cross-functional partners. Cross-Functional Collaboration: - Maintain regular communication with stakeholders in product, marketing, compliance, and legal teams. - Partner with cross-functional stakeholders to prioritize global needs. Effective Triage of Escalations: - Conduct quick root-cause analyses and facilitate fast information sharing for time-sensitive escalations. - Drive cross-functional conversations to resolve complex issues and ensure fast turnaround for specific prospects and customer needs. Catch-All Responsibilities: - Be open to taking on various initiatives that are important at any given time. - Examples may include launches of new offices, ensuring new leaders ramp successfully, and providing additional coverage for teams with capacity gaps. Preferred Qualifications - 10+ years of general management experience; minimum five years of experience in Chief of Staff, Corporate Strategy, Sales, Consulting, Strategic Planning or Business Operations. - Proven ability to navigate across organizations. - Experience working in a high-growth organization. - Excellent verbal and written communications skills - Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels - Detail-oriented with a passion for continuous improvement - Enjoys working in fast-paced; sometimes ambiguous environment - Effective judgment, discretion, and resilience under pressure

• Own and maintain the CRM/RevOps product backlog with minimal guidance. • Translate strategic direction into actionable roadmap items and user stories. • Partner cross-functionally to evaluate requests, determine business value, and sequence work for delivery. • Lead product discovery sessions and perform independent analysis to shape requirements. • Write detailed user stories, process flows, acceptance criteria, and feature documentation. • Serve as the primary business liaison to engineering, data, and integration teams. • Drive end-to-end delivery for features, including refinement, sprint participation, UAT, release planning, and post-launch validation. • Act as a hands-on subject matter expert (SME) for CRM processes, configuration constraints, and data models. • Work closely with Sales, Marketing, Customer Success, RevOps, and Operations to gather input and align on priorities. • Communicate product decisions, timelines, and impacts clearly across audiences. • Analyze pain points, process inefficiencies, and user behavior to inform improvements. • Ensure data quality, system integrity, and scalable workflows across CRM capabilities.

At Bishop Fox, security isn't just a job - it's our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation. Joining Bishop Fox means collaborating with a curious and dedicated team. You'll tackle complex challenges for some of the world's most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions - including 16 open-source tools and 50 security advisories published in the past five years - we're committed to making the digital world safer. As part of our continued growth, we are looking for a motivated and detailed-oriented Revenue Operations Intern to join our team. Who You Are and What You’ll Do You're venturing into the realm of revenue operations, eager to decode the mysteries of sales processes and data analytics. Your attention to detail rivals that of a master detective, and your analytical prowess is your superpower. Collaboration is your middle name, and you're ready to join forces with sales, marketing, and finance teams to drive business efficiency and growth.​ Your mission, should you choose to accept it, is to:​ - Assist in managing and maintaining our CRM systems (like Salesforce) to ensure our sales data is as accurate as a Swiss watch.​ - Support sales forecasting, pipeline analysis, and performance tracking.​ - Dive into the data to analyze revenue trends and provide insights to optimize sales strategies.​ - Collaborate with cross-functional teams to streamline processes and boost operational efficiency. - Assist in creating reports and dashboards that provide leadership with the insights they need to steer the ship.​ - Conduct data clean-up, validation, and process documentation to ensure our information is pristine. - Build, maintain dashboards and reports in PowerBI. - Work in Clari to support sales forecasting, pipeline analysis, and performance tracking. - Use AI to automate manual workflows and accelerate data analysis for better decision-making. Your Experience - Currently pursuing a bachelor’s or master’s degree in business, finance, economics, or a related field. - Strong analytical and problem-solving skills with attention to detail. - Proficiency in Excel - Excellent communication and organizational skills. - Ability to work in a fast-paced, team-oriented environment. - Availability to commit to a full-time position for a duration of 3 months. - Experience working with CRM systems (e.g., Salesforce) is a plus. Why Bishop Fox At Bishop Fox, we're driven by a simple mission: deliver exceptional quality to our clients, foster a vibrant and fulfilling environment for our team, and champion excellence within our industry. Our core values, which we live by every day, are: - Be Excellent to Each Other - Do the Right Thing - Do What You’ll Say You’ll Do - Get Better Together - Give a Sh*t At Bishop Fox, we're committed to providing benefits that support your well-being and professional growth. Here's a glimpse of what we offer: - Generous Time Off and Company-Wide Holidays - Team Events and International Travel Opportunities - Work From Home Support - Monthly Allowance for Cell Phone and Internet - Training Budget - Retirement; 401k Matching for Traditional and Roth Accounts in the US - Health Insurance Options Including Medical, Dental, Vision - Paid Parental Leave This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. for the duration of employment without sponsorship. Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. All new hires must pass a background check as a condition of employment.