About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region. We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI. Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission. About the role We are looking for a hands-on Head of People to own and operate the full spectrum of human resources across BJAK’s global organization. This role covers employees across Malaysia, Thailand, Japan, Indonesia, Hong Kong, China, the UK, and the US, spanning both on-site and remote teams. You will be responsible for building, running, and scaling the HR function in a fast-moving, high-growth environment. This is not a purely managerial, strategic or policy-driven role. You are expected to build & drive execution, particularly in hiring, performance management, leadership support, and complex people matters, while progressively building systems and a small, high-quality HR team around you. You will work closely with founders and senior leaders, acting as both a trusted leader and a practical problem-solver. What you will be doing - Own the end-to-end HR function globally, including Talent Acquisition, HR Business Partnering, Employee Engagement, Learning & Development, Payroll, Compensation & Benefits, and HR Operations. - Personally lead and support critical hiring across technical, commercial, and corporate roles, ensuring hiring quality, speed, and consistency across regions. - Partner closely with founders and senior leaders on organisation design, workforce planning, performance management, succession planning, and leadership development. - Build and operate performance management, feedback, and development frameworks that are simple, practical, and actively used by managers. - Drive employee engagement initiatives that strengthen alignment, retention, and execution, while avoiding unnecessary bureaucracy. - Act as a hands-on HRBP for senior leaders and managers, supporting day-to-day people decisions, performance issues, and organizational changes. - Own global payroll, compensation, benefits, and employment structures, ensuring accuracy, fairness, and compliance across all countries. - Manage HR compliance, employment contracts, policies, and statutory requirements across multiple jurisdictions, working with external advisors or EORs where needed. - Design and continuously improve HR processes and systems that scale with the business without slowing it down. - Build, mentor, and lead the HR team over time, with a strong bias toward high ownership and execution. What you will need - Proven experience leading end-to-end HR in a fast-growing, international organization. - Strong hands-on background with the ability to operate at both strategic and execution levels. - Experience managing HR across multiple countries, including a mix of local entities, remote employees, and third-party employment structures. - Solid expertise across talent acquisition, performance management, employee relations, compensation & benefits, payroll, and HR operations. - Strong judgment and business acumen, with the ability to make pragmatic decisions in ambiguous situations. - High ownership mindset - comfortable rolling up sleeves and solving problems directly. - Ability to work closely with founders and senior leaders in a fast-paced, high-expectation environment.

About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region. We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI. Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission. About the role We are looking for a hands-on Head of People to own and operate the full spectrum of human resources across BJAK’s global organization. This role covers employees across Malaysia, Thailand, Japan, Indonesia, Hong Kong, China, the UK, and the US, spanning both on-site and remote teams. You will be responsible for building, running, and scaling the HR function in a fast-moving, high-growth environment. This is not a purely managerial, strategic or policy-driven role. You are expected to build & drive execution, particularly in hiring, performance management, leadership support, and complex people matters, while progressively building systems and a small, high-quality HR team around you. You will work closely with founders and senior leaders, acting as both a trusted leader and a practical problem-solver. What you will be doing - Own the end-to-end HR function globally, including Talent Acquisition, HR Business Partnering, Employee Engagement, Learning & Development, Payroll, Compensation & Benefits, and HR Operations. - Personally lead and support critical hiring across technical, commercial, and corporate roles, ensuring hiring quality, speed, and consistency across regions. - Partner closely with founders and senior leaders on organisation design, workforce planning, performance management, succession planning, and leadership development. - Build and operate performance management, feedback, and development frameworks that are simple, practical, and actively used by managers. - Drive employee engagement initiatives that strengthen alignment, retention, and execution, while avoiding unnecessary bureaucracy. - Act as a hands-on HRBP for senior leaders and managers, supporting day-to-day people decisions, performance issues, and organizational changes. - Own global payroll, compensation, benefits, and employment structures, ensuring accuracy, fairness, and compliance across all countries. - Manage HR compliance, employment contracts, policies, and statutory requirements across multiple jurisdictions, working with external advisors or EORs where needed. - Design and continuously improve HR processes and systems that scale with the business without slowing it down. - Build, mentor, and lead the HR team over time, with a strong bias toward high ownership and execution. What you will need - Proven experience leading end-to-end HR in a fast-growing, international organization. - Strong hands-on background with the ability to operate at both strategic and execution levels. - Experience managing HR across multiple countries, including a mix of local entities, remote employees, and third-party employment structures. - Solid expertise across talent acquisition, performance management, employee relations, compensation & benefits, payroll, and HR operations. - Strong judgment and business acumen, with the ability to make pragmatic decisions in ambiguous situations. - High ownership mindset - comfortable rolling up sleeves and solving problems directly. - Ability to work closely with founders and senior leaders in a fast-paced, high-expectation environment.

About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region. We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI. Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission. About the Role As a People Operations Specialist, you are responsible for ensuring accurate, timely, and reliable execution of core HR operations across the employee lifecycle. This is a hands-on, detail-oriented role focused on execution quality. You will support onboarding, HR documentation, HR systems, attendance and benefits administration—making sure processes run smoothly and data is always correct. This role is well-suited for someone who values precision, consistency, and follow-through in a fast-paced environment. What You Will Be Doing - Prepare and manage HR documentation including employment letters, confirmations, extensions, transfers, and other standard HR records. - Maintain accurate employee records across HRIS and internal tracking systems, ensuring all updates are completed on time. - Support onboarding execution by preparing documentation, coordinating system access, and ensuring Day 1 readiness with relevant teams. - Track attendance, leave, and timesheet records, flagging discrepancies and supporting payroll-related reporting. - Support benefits administration including insurance enrolment, updates, and claims coordination. - Assist with offboarding execution, including clearance processes, system access removal, asset return tracking, and final documentation. - Support HR data audits and compliance checks to ensure accuracy and consistency. What You Will Need - 1–3 years of experience in HR operations, HR administration, or People Ops–related roles. - Strong attention to detail and discipline in handling data and documentation. - Good organisational skills and ability to manage multiple tasks simultaneously. - Familiarity with HRIS systems, spreadsheets, and HR documentation workflows. - Clear communication skills and a service-oriented mindset. - Ability to work with speed, accuracy, and discretion

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. What you'll do This role sits at the intersection of People Operations (60%) and Workplace Experience (40%) for our Toronto office. You will act as a critical "boots on the ground" partner, ensuring core HR operations for the Americas team run smoothly while helping build a strong, engaging in-office culture during a period of rapid growth for Canada. You'll own high-volume, detail-oriented work (onboarding, offboarding, payroll inputs, benefits) while also identifying opportunities to improve and automate processes as we scale. As part of the Americas team, you will help with our build-out of Canada as well as opportunities to contribute to broader Americas people operations work supporting the US, Mexico and Brazil. This is an in-office role (Mon-Thurs) based in Toronto. Responsibilities: - Own onboarding and offboarding end-to-end, ensuring a seamless employee experience - Serve as the primary POC for HR inquiries; manage ticketing system with timely, high-quality responses - Maintain accurate HRIS and payroll data (incl. EOR), run audits, and manage data changes - Support payroll processes, including commissions and bonuses by auditing inputs and resolving discrepancies - Administer benefits programs and support ongoing rollout; ensure compliance with Canadian regulations - We are in a WeWork location, but you will oversee day-to-day office operations (supplies, vendors, access, equipment, general upkeep) - Act as a front-of-house presence: greet visitors, manage deliveries, coordinate with building management - Support and execute employee engagement initiatives (events, monthly celebrations, quarterly offsites) - Help build and scale a strong in-office culture as the Toronto office grows - Identify inefficiencies in manual workflows and drive process documentation, improvements, automation and AI - Gather employee feedback (surveys, onboarding check-ins, day-to-day interactions) and translate it into action Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 3+ years of experience in People Operations / HR in a high-growth, fast-paced environment - Have a passion for culture and team building, you love bringing people together, and are excited to be a culture champion in a growing organization - Strong working knowledge of Canadian HR practices, particularly benefits and compliance - Hands-on, detail-oriented operator who is comfortable owning admin-heavy workflows - Experience supporting payroll processes (incl. variable comp like commissions/bonuses) - Confident managing ambiguity and building processes from scratch Preferred qualifications: - Proficiency with a startup tech stack - Slack, Zoom, Lattice, Atlassian (Jira/Confluence), Google suite - Familiarity with various HRIS, EOR, PEO or payroll platforms (BambooHR, Sequoia, Papaya, Deel, etc.) - Exposure to workplace experience/office operations in a hybrid environment Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid