Role Description To lead the Receipting Team in managing end-to-end receipting operations, including the approval of journal entries, transaction reconciliation, monitoring of unmatched and undetermined transactions, and support for audits requirements. The role also involves resolving receipting issues and monitoring ePayment channels, handling ad hoc tasks, and participating in cross-functional discussions for system and process enhancements. Key Responsibilities - Daily Operations Review: - Review and verify daily receipting listings posted by team members to ensure accuracy and completeness. - Approve journal entries related to premium receipts, adjustments, and intercompany transactions. - Perform and oversee transaction knockoffs (clearing) of receipts against outstanding balances. - Monitor and investigate unmatched and undetermined credit transactions, particularly those originating from ePayment channels, ensuring timely resolution and accurate allocation. - Ensure receipts are processed in a timely manner, supporting policy issuance and financial integrity. - Issue Management: - Act as the primary point of contact for production issues affecting receipting processes. - Coordinate with IT, Branches, and other relevant departments to resolve transaction issues, system failures, or data mismatches. - Implement root cause analysis and corrective actions for recurring problems. - Ad Hoc Audit Support: - Manage ad-hoc requests from internal stakeholders related to receipts, journals, or reconciliations. - Prepare and submit audit documentation, ensuring readiness for internal and external audits. - Maintain documentation to support compliance and audit trail requirements. - Cross-Functional Collaboration: - Participate in cross-department discussions for new product launches, system enhancements, and business process changes. - Assess the receipting impact of new initiatives and coordinate system or process updates accordingly. - Collaborate with underwriting, product, operations, and IT teams to ensure seamless integration of receipting requirements. - Team Leadership & Supervision: - Lead and manage the Receipting Team in achieving daily operational goals and service levels. - Provide guidance, training, and performance feedback to team members. - Promote best practices, accuracy, and accountability within the team. - System Enhancements & Process Improvements: - Lead or contribute to receipting-related system enhancement initiatives, including requirement gathering, UAT (User Acceptance Testing), and deployment. - Identify opportunities for processing automation and efficiency improvements. - Implement standard operating procedures and strengthen internal controls. Qualifications - Strong knowledge of receipting, reconciliation, and financial operations in the general insurance industry. - Ability to identify, investigate, and resolve unmatched and undetermined credits (e.g., HQ payments, ePayments). - Attention to detail with strong analytical and problem-solving skills. - Effective cross-functional collaboration and communication skills. - Team leadership and people management capabilities. - Proficiency in ERP and core insurance systems (e.g., Oracle, SAP). Requirements - Bachelor’s degree in accounting, Finance, Business Administration, or related field. - 4–6 years of relevant experience in finance or receipting, including 1–2 years in a supervisory/team lead role. - Experience in general insurance or financial services industry is preferred. Benefits - At Zurich, we like to think outside the box and challenge the status quo. - We take an optimistic approach by focusing on the positives and constantly asking "What can go right?" - We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas. - Encouragement to apply for new opportunities within Zurich when you are ready for your next career step. Location - MY - Kuala Lumpur - MY - Remote Work Schedule - Full Time Recruiter - Taren Kaur

• Strategic Portfolio Ownership: Develop and execute segmentation strategies based on risk modeling and customer behavior, moving beyond basic aging buckets. • Deep-Dive Analytics: Monitor, analyze, and explain variances in core KPIs such as $Roll-Rates$, $Flow-Rates$, $Cure-Rates$, and $Loss-Given-Default (LGD)$. • Unit Economics Optimization: Balance recovery rates against collection costs (internal vs. external) to ensure maximum net efficiency. • Process Transformation: Identify bottlenecks in the collection funnel and proactively lead cross-functional projects (Product, Engineering, Data Science) to automate and improve the UX. • A/B Testing Champion: Design, implement, and measure experiments across different communication channels, messaging tones, and settlement offers. • Performance Reporting: Translate complex data into actionable insights and strategic presentations for senior leadership.

NOW HIRING — Start This Week! 100% Remote • Entry-Level • Fast Virtual Interview • Flexible Hours Looking for real work-from-home opportunities? We are hiring immediately for high-demand Remote Positions with no experience needed, weekly pay, uncapped bonuses, and full virtual training. If you're seeking financial growth, flexible hours, and a true long-term career path — this is it. Apply today and interview within 24–48 hours! Position Overview Role: Remote Position (Entry-Level) Location: 100% Remote — U.S. Applicants Only Schedule: Full-Time or Part-Time Compensation: Weekly Commission based Salary + performance bonuses Start Date: ASAP — Fast Virtual Interview + Quick Onboarding What You’ll Love About This Job - 100% Work From Home — no commute, no office - Full Training Provided – No Experience Needed - Weekly Commission based Salary + performance bonuses - Flexible Schedule — choose full-time or part-time - Fast Hiring Process — start earning within days - Clear Career Growth — promotions based on performance - Supportive Virtual Team Environment What You’ll Do - Making outgoing calls, emails, texts and chats from clients - Provide guidance and information on benefit options - Maintain accurate digital records and client updates - Work independently while meeting daily/weekly goals - Communicate clearly and professionally on Zoom & phone Who We’re Looking For - No experience required — we train you completely - Strong communication and people skills - Motivated, reliable, and coachable - Comfortable using Zoom, email, and basic online tools - Must be 18+ and legally authorized to work in the U.S. - Willing to obtain a Life & Health Insurance License (company-assisted) Ready to Start? Click APPLY NOW and our hiring team will reach out within 24–48 hours to schedule your virtual interview. Don’t wait — start your remote career today with Globe Life AO! Trending Keywords (Boosts Visibility on JazzHR & Indeed) Work From Home Jobs, Remote Jobs, Hiring Immediately, No Experience Needed, Entry-Level Remote, Apply Today Start Tomorrow, Remote Position, Weekly Pay, Training Provided, Flexible Schedule, Virtual Job, Remote Work From Home, Immediate Hire, Remote Opportunity, Full-Time Remote, Part-Time Remote, High Paying Remote Job (Place these at the bottom of your posting — they're already included here.)

NOW HIRING — Start This Week! 100% Remote • Entry-Level • Fast Virtual Interview • Flexible Hours Looking for real work-from-home opportunities? We are hiring immediately for high-demand Remote Positions with no experience needed, weekly pay, uncapped bonuses, and full virtual training. If you're seeking financial growth, flexible hours, and a true long-term career path — this is it. Apply today and interview within 24–48 hours! Position Overview Role: Remote Position (Entry-Level) Location: 100% Remote — U.S. Applicants Only Schedule: Full-Time or Part-Time Compensation: Weekly Commission based Salary + performance bonuses Start Date: ASAP — Fast Virtual Interview + Quick Onboarding What You’ll Love About This Job - 100% Work From Home — no commute, no office - Full Training Provided – No Experience Needed - Weekly Commission based Salary + performance bonuses - Flexible Schedule — choose full-time or part-time - Fast Hiring Process — start earning within days - Clear Career Growth — promotions based on performance - Supportive Virtual Team Environment What You’ll Do - Making outgoing calls, emails, texts and chats from clients - Provide guidance and information on benefit options - Maintain accurate digital records and client updates - Work independently while meeting daily/weekly goals - Communicate clearly and professionally on Zoom & phone Who We’re Looking For - No experience required — we train you completely - Strong communication and people skills - Motivated, reliable, and coachable - Comfortable using Zoom, email, and basic online tools - Must be 18+ and legally authorized to work in the U.S. - Willing to obtain a Life & Health Insurance License (company-assisted) Ready to Start? Click APPLY NOW and our hiring team will reach out within 24–48 hours to schedule your virtual interview. Don’t wait — start your remote career today with Globe Life AO! Trending Keywords (Boosts Visibility on JazzHR & Indeed) Work From Home Jobs, Remote Jobs, Hiring Immediately, No Experience Needed, Entry-Level Remote, Apply Today Start Tomorrow, Remote Position, Weekly Pay, Training Provided, Flexible Schedule, Virtual Job, Remote Work From Home, Immediate Hire, Remote Opportunity, Full-Time Remote, Part-Time Remote, High Paying Remote Job (Place these at the bottom of your posting — they're already included here.)