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Nossa missão é democratizar os meios de pagamentos pelo celular por meio de um serviço inovador, econômico e seguro.
Collections Strategy Specialist
Location
Brazil
Posted
72 days ago
Salary
0
Seniority
Senior
Job Description
Collections Strategy Specialist
RecargaPay
• Strategic Portfolio Ownership: Develop and execute segmentation strategies based on risk modeling and customer behavior, moving beyond basic aging buckets. • Deep-Dive Analytics: Monitor, analyze, and explain variances in core KPIs such as $Roll-Rates$, $Flow-Rates$, $Cure-Rates$, and $Loss-Given-Default (LGD)$. • Unit Economics Optimization: Balance recovery rates against collection costs (internal vs. external) to ensure maximum net efficiency. • Process Transformation: Identify bottlenecks in the collection funnel and proactively lead cross-functional projects (Product, Engineering, Data Science) to automate and improve the UX. • A/B Testing Champion: Design, implement, and measure experiments across different communication channels, messaging tones, and settlement offers. • Performance Reporting: Translate complex data into actionable insights and strategic presentations for senior leadership.
Job Requirements
- Analytical Powerhouse: Proven ability to turn raw data into business strategy. You should be comfortable challenging the status quo with numbers.
- Technical Proficiency: Strong command of SQL is mandatory for data extraction and manipulation. Proficiency in BI tools is required.
- Financial Acumen: Solid understanding of credit products, P&L impact, and provisioning (PCLD).
- Protagonism & Ownership: A "get it done" mindset. You take full responsibility for the results of your portfolio and lead solutions without being asked.
- Effective Communication: Ability to articulate complex technical findings to non-technical stakeholders clearly and persuasively.
- Nice to have
- Previous experience in Fintechs, Neobanks, or high-growth technology environments.
- Experience with Collection Automation and managing APIs for third-party recovery partners.
- Familiarity with AI/Machine Learning tools applied to credit recovery and propensity-to-pay models.
Benefits
- Competitive and market-aligned salary.
- Remote work — wherever you are, you’re part of the team!
- Home office allowance through a monthly deposit in the RecargaPay app.
- Health and dental plans with no co-pay.
- Life insurance.
- Flexible meal allowance (via Flash).
- TotalPass membership to take care of your health.
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Agente di Recupero Crediti
Fides S.p.A."Ascoltare i clienti e diversificare le competenze, ci ha permesso di costruire relazioni che durano da oltre 25 anni"
• Gestirai le pratiche di recupero crediti assegnate, garantendo la tempestività degli interventi. • Effettuerai visite domiciliari per negoziare soluzioni di pagamento sostenibili. • Redigerai report accurati e aggiornerai il sistema gestionale aziendale. • Collaborerai con il Referente di Area per analizzare i risultati e pianificare le attività.



