Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - $23.00 Union Position: No Department Details Remote position working with clinics and insurance companies to provide care for our patients. Summary The Patient Access Specialist reviews and validates insurance eligibility, prior authorization and/or referral of medication, procedures, etc.; determines if insurance meets prior authorization criteria. Job Description Collects necessary documentation and communicates with third party payers, healthcare professionals and customers to prioritize requests. Verifies patient registration and confirms benefit coverage, including deductibles and out-of-pocket expenses; researches and verifies covered benefits for ordered tests, procedures, and other services. Responsible for assuring that prior authorization for medical services, including testing, procedures, surgery, Durable Medical Equipment (DME), and medications is completed and confirmed. Obtains diagnosis(es)/CPT code(s) from medical chart and/or provider office. Contacts third party payer to determine appropriate prior authorization process. Works closely with provider offices to obtain and clarify documentation to demonstrate medical necessity. If medical necessity criteria are not met, follows up with provider offices with guidance for Advanced Beneficiary Notices (ABN) or waivers that releases the financial burden of scheduled services from the facility to the patient. Reviews professional services denials; works with clinics and third party payers on appeal process. Assures all required referrals are in place; may work on outgoing referrals for care outside Sanford Health. May have minimal telephonic patient interaction concerning provider referrals. May notify appropriate insurance companies when patients have checked in for inpatient services and procedures requiring observation periods. Documents work in case management module; provides direction to utilization management, case management, and nursing regarding what action needs to be taken. Collaborates with case management, social work, utilization management, and other cross-functional teams across the enterprise. Assists with the design and management of data including the preparation of reports and presentations. Qualifications High school diploma or equivalent preferred; post-secondary education helpful. Minimum of two years of experience in a hospital or clinic setting required. Understanding of medical terminology, insurance background, office equipment and computers is required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

Remote Release of Information Specialist (ROIS) Summary of Position: The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: - Process medical ROI requests in a timely and efficient manner - Process requests utilizing Verisma software applications - Support the resolution of HIPAA-related release issues - Organize records and documents to complete the ROI process - Read and interpret medical records, forms, and authorizations - Provide exemplary customer service in person, on the phone and via email, depending on location requirements - Interact with customers and co-workers in a professional and friendly manner - Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained - Attend training sessions, as required - Live by and promote Verisma company values - Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: - HS Diploma or equivalent, some college preferred - 2+ years of medical record experience - 2+ years of experience completing clerical or office work - Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks - Experience in a healthcare setting, preferred - Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred - Must be able to work independently - Must be detail oriented

Release of Information Specialist I (ROIS I) Summary of Position: The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: - Process medical ROI requests in a timely and efficient manner - Process requests utilizing Verisma software applications - Support the resolution of HIPAA-related release issues - Organize records and documents to complete the ROI process - Read and interpret medical records, forms, and authorizations - Provide exemplary customer service in person, on the phone and via email, depending on location requirements - Interact with customers and co-workers in a professional and friendly manner - Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained - Attend training sessions, as required - Live by and promote Verisma company values - Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: - HS Diploma or equivalent, some college preferred - RHIT certification, preferred - 2+ years of medical record experience - 2+ years of experience completing clerical or office work - Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks - Experience in a healthcare setting, preferred - Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred - Must be able to work independently - Must be detail oriented

Role Description In this new role as Crop Specialist: Hydroponic Lettuce, based in the Eastern USA Region, you will service existing and potential new indoor lettuce-focused greenhouse customers in Canada and the United States. You will provide customer service and technical support in North America for the greenhouse business of Rijk Zwaan. As Crop Specialist: Hydroponic Lettuce, you fulfill an essential role in the strategic product management, technical support, commercial introduction, and coordination of greenhouse lettuce activities in North America. Additionally, you are responsible for: - Providing feedback on indoor lettuce strategy to Breeders, Crop Coordinators, and Crop Teams. - Developing and sustaining strong, ethical, and personable relationships with key customers; addressing needs and establishing effective and innovative solutions for our clients. - Collaborating with Crop Specialists and Crop Teams with follow-up and account management activities. - Providing technical support to growers by clearly understanding their needs. - Identifying and developing new opportunities by leading the local planning, assessment of trials, and collaboration on decisions for greenhouse lettuce. Qualifications - A completed Ag-business degree in the field of AgriBusiness or AgriScience. - At least 5 years of relevant work experience. Experience within the vegetable seed business is highly preferred. - Demonstrated track record of experience in proactively assessing, clarifying, and validating crop & customer needs on an ongoing basis. - A collaborative nature with both internal and external stakeholders, to include communicating across diverse cultures and inspiring trust at all levels. Requirements - Ability to think strategically and have good analytical skills. - Team-player with persuasive communication skills. - Independent self-starter with the ability to set your own goals and agenda, and to manage your own progress towards those goals in a structured way. - Enthusiastic about horticulture and keep track of the latest developments in the hi-tech horticultural industry. Benefits - Various training courses through our very own Rijk Zwaan Academy. - The freedom to take initiative and work on your own development. - A team-oriented working atmosphere. - Good work and life balance. - Excellent full benefits including Health, Dental, Long-Term Disability, Employer Funded Health Reimbursement Account (HRA), Family Fitness Benefit, and an exceptional 401(k) Matching Program. Company Description Rijk Zwaan is an international family-owned company with a people-oriented culture. Rijk Zwaan is right at the start of the food chain. We develop vegetable varieties and sell the seeds produced from them globally. We take great pride in contributing to the health and well-being of people all over the world. Rijk Zwaan currently employs over 4,000 people globally in over 30 countries. Our most important focus is the growth for our people: we give you every opportunity to use your own initiative and achieve your full potential. Working with colleagues to produce the best and tastiest vegetables. We continuously strive to work together towards a healthy future. Rijk Zwaan USA with headquarters in Salinas, California is one of the subsidiaries from where we support commercial-related activities in all of North America. The hydroponic lettuce crop specialist position is remote-based in the Eastern USA Region, ideally within reasonable proximity to the highest concentration of US indoor lettuce growers (Georgia, North Carolina, Ohio, Pennsylvania, Upstate New York, etc.). There will be an estimated travel of 25-35% throughout the USA, with occasional travel to Canada and Europe required.