Administrative Support (Remote) Department: Claims Administration & Adjusting Employment Type: Permanent - Full Time Location: Home United States Reporting To: Heather Turner Compensation: $18.00 - $20.00 / hour Description Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. What's in Store We are on the lookout for an experienced Administrative Support professional to join our growing team. As the Administrative Support, you will be in charge of file setup will be responsible for setting up new claim files submitted by insureds, claimants, agents and clients. This role involves handling documentation, phone communication, mail processing, and data entry, with an emphasis on accuracy and efficiency. If you are detail-oriented, organized, and ready to contribute to our team, we encourage you to apply. Key Responsibilities - Receive and review new loss information - Set up new claim files in the claim system - Generate and prepare initial acknowledgement letter - Communicate with other administrative staff via email, phone and Teams - Maintain accuracy in recording and updating information - Perform other duties as assigned This is a full-time remote position that will require an 8:00am - 5pm CST work schedule. Skills, knowledge & expertise - High School Diploma/GED - Experience working in a remote environment - Experience in a service-oriented business - Previous experience in the insurance industry is preferred - Excellent written and verbal communication skills - Ability to work independently with minimal direction - Highly motivated and detail-oriented - Strong attention to detail and organizational skills are necessary - Ability to meet established deadlines while maintaining high quality - Proficient with Microsoft Office Suite or related software. - Proficient with PDF editor software - Understanding of basic insurance terminology Equal Employment Opportunity & Legal Notices Benefits At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes: - Medical, dental, and vision plans to support your health and that of your family - A 401(k) plan with employer matching - Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees - Paid holidays - Life insurance and short‑term and long‑term disability coverage Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard. Compensation Transparency: The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices. Background Check & Fair Chance Compliance Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements. Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com

Hello and thank you for your interest! We're looking for folks nationwide who are great at data entry and typing. We offer a flexible work from home remote position that allows you to stay home with the family! The pay range is flexible from $16/ph to $30/ph DOE and level of experience. You'll meet these requirements to work from home remotely • Stable Internet connection • Work can be done using the following: Phone device, laptap or computer • Must be able to type accurately with a minimum speed of 30 words per minute • Able to focus on tasks without being distracted • Must be resident of the US • Not afraid of emailing clients as needed We're looking for folks who we can depend on who can work from home remotely without distraction and are go-getters. Pay range from 16 to 30 hourly depending on the role, level of experience and proven ability to work from home at the same level as from an office. Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more • Must be 16 year of age or older • Must be proficient with basic PC skills • Must have an internet connection • Basic english written language • Basic english spoken language Thank you for your interest!

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary: This position focuses on understanding, classifying, and processing documentation based on customs regulations applicable to import processes. The person in this role must be able to perform accurate tariff classification, ensuring that the corresponding import duties and taxes are applied correctly. Responsibilities: General administrative management, including answering calls, tracking cases, and handling internal and external escalations. Providing clients with information on the status of their packages and the associated customs process. Identifying, processing, and requesting the documentation and information required for submission to the customs agency. Understanding, classifying, and processing import documentation in accordance with current customs regulations. Performing accurate tariff classification and verifying the correct calculation of import duties and charges. Addressing client requests, inquiries, and requirements in a timely and effective manner. Maintaining direct contact with internal and external clients to ensure process continuity. Auditing documents and verifying that the information received meets established requirements. Supporting operational workflows through the proper use of office tools and internal systems. Qualifications: Professional or technologist in foreign trade, international business, or related fields (required). Customer service experience (preferred). Experience in customs or import processes (preferred). Intermediate English. Intermediate Excel skills (required). Proficiency in Microsoft Office. Basic or intermediate knowledge of tariff classification and import documentation will be considered an asset. Skills: Customer focus. Problem-solving. Empathy. Adaptability to change. Emotional intelligence. Attention to detail and document analysis. Ability to prioritize tasks based on customer and operational needs. Ability to work in a highly measured, fast-paced production environment. Other Details: Shift: Monday to Friday, 1:00 AM to 10:30 a.m. (44 hours per week). Grade: 007. Modality: Remoto. Residence in Medellín (metropolitan area). Availability to work on holidays. Application deadline: Apr 20, 2026. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

• Conducts administrative office coordination assuring smooth, timely, and efficient team operations by following established policies and procedures. • Manages research, collection, analysis, and compilation of data and information for department reports as needed. • Maintains key team schedules to ensure comprehensive coverage of Utilization Management activities including on-call and OOO calendars. • Drives onboarding activities as needed as new Medical Directors are hired, including system access requests, hardware requests and other key items from a comprehensive onboarding checklist. • Defines a high degree of customer service by fielding internal and external (less frequent) inquiries, resolving or redirecting as appropriate. • Manages workflow for incoming items to ensure that issues are directed to the appropriate area, particularly in Manager's absence. • Monitors status of delegated items to ensure closure. • Some of work may involve confidential business material. • Organizes, prioritizes, and responds to email or directs to appropriate area for response. • Monitors status to ensure closure. • May participate in special projects as needed.