• Conduct outbound calls to patients that qualify for adherence-based programs, ensuring timely and consistent communication (i.e. provide one-on-one support for patients who were unable to fill their prescription due to an inventory shortage, patients who are non-adherent to medications, etc.) • Address patient concerns, troubleshoot issues, and provide appropriate resolutions, ensuring patient satisfaction and program success • Identify clinical support needs and escalate calls to Pharmacists on the team to further discuss concerns such as medication adherence barriers or clinical-related challenges faced by patients, enabling timely intervention and resolution • Use CVS Procedures and guidelines to handle patient prescription requests within HIPAA guidelines and enter refill order for processing • Utilize computer systems, software, and databases to accurately record patient information and interactions, call outcomes, program enrollments, and progress updates • Maintain confidentiality and adhere to all relevant patient privacy regulations and company policies during all interactions and data handling processes • Collaborate with cross-functional teams to identify areas for program improvement, propose innovative ideas, and contribute to the development and implementation of patient-centric enhancements • Identify and communicate issues to senior level staff as appropriate • Communicate effectively with team lead and supervisor through huddles, team meetings, cohort refreshers, technology updates.

Overview Company Overview: Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! Job Description Deposita(TM), an Allied Universal® Company, is hiring a Training Representative. The Training Representative will train customer store level personnel on specific technology and the use of their new cash-handling device. The goal is to develop and effectively present comprehensive training in a professional manner either in person or virtually (depending upon the engagement). This will be accomplished by utilizing the information obtained through training/shadowing to conduct specific training for the end user. MUST HAVE PREVIOUS VIRTUAL TRAINING EXPERIENCE Part-time (20-25 hours/week) $22.00 per hour base pay with additional pay incentive based on job assignment Remote position RESPONSIBILITIES: - Effectively facilitate virtual training content using provided mobile device - Use various applications to deliver virtual training such as PowerPoint, internal systems, remote manager, Zoom - Execute and track the completion of scheduled training events QUALIFICATIONS: - Must possess a high school diploma or equivalent - Must possess a minimum of two (2) years of training, retail, accounting, or customer service experienceMust possess experience in retail operations, training, cash handling, accounting, loss prevention or guest service industry - Work experience must demonstrate each of the following: - Ability to exercise discretion and independent judgment by using industry knowledge and fully comprehending clients’ business models and needs - Ability to present comprehensive training in a friendly, empathetic, and helpful manner - Ability to be a skillful and fluid communicator, possessing the flexibility to communicate effectively with client personnel (including leadership) in the style and manner that they prefer - Troubleshooting issues related to systems, process, and/or device performance Other: - Must be able to work flexible schedules (including split shifts, early AM and/or evening hours) - Must be willing and able to travel as needed Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1571125

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Duke Nursing Highlights: - Duke University Health System is designated as a Magnet organization - Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. - Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. - Duke University Health System has 6000 + registered nurses - Quality of Life: Living in the Triangle! - Relocation Assistance (based on eligibility) Registered Nurse (RN) - Patient Engagement Center, MyChart Department Duke University Health System seeks to hire an experienced Registered Nurse who will embrace our mission of Advancing Health Together. The MyChart Department supports the delivery of high-quality, patient-centered care by managing and optimizing the My Duke Health portal, a secure electronic medical record system. This department ensures patients have seamless access to their health information, appointment scheduling, video visits, billing, and non-urgent medical services. Through collaboration with clinical teams and the use of digital tools, the department enhances communication, streamlines workflows, and promotes patient engagement across the continuum of care. Location: 14 Moore Drive Research Triangle Park, NC 27709 *This position can be remote after the 90-day probationary period if metrics are completed successfully. Hours: 8am – 5pm What you will do: As a Clinical Nurse in Duke University Health System, you will plan and provide professional nursing care for patients in accordance with the medical and nursing plans of care and established policies and procedures. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. - Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with physician orders and established policies and procedures. Use professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care. - Delegate tasks and supervise the activities of other licensed and unlicensed care providers. - Assist other nursing personnel in the delivery of nursing care and act as team leader or charge nurse for a group of patients or an entire unit as assigned. - Monitor and initiate corrective action to maintain the environment of care including equipment and material resources. - Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. - Act as preceptor and support the development of other staff and formal learners. - Participate in the identification of clinical or operational performance improvement opportunities and in performance improvement activities. - Perform other related duties incidental to the work described herein. What you will need: Education - Work requires graduation from an accredited BSN program. - Graduation from an accredited Bachelor’s Degree in Nursing (or higher), Associate's Degree in Nursing or Nursing Diploma program is required. - All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within five years of their start date - Exception: Registered nurses hired between July 1, 2014 and April 11, 2021 without a Bachelor's degree in Nursing (or higher) are encouraged to enroll in an appropriate BSN program within two years of their start date but must complete the program within five years of their start date. Registered nurses hired before July 1, 2014 are not required to enroll in a BSN program to remain in this job classification. Experience - Twelve months of appropriate clinical experience is required. Degrees, Licensure, and/or Certification - Must have current or compact RN licensure in the state of North Carolina. BLS required. Knowledge, Skills, and Abilities - Knowledge of scope of the registered nurse, licensed practical nurse and unlicensed staff - Knowledge of and appropriate application of the nursing process - Knowledge of professional theory, practice and procedure - Ability to assess nursing needs of acute and chronically ill patients and their families - Ability to independently seek out resources and work collaboratively - Ability to establish and maintain effective working relationships - Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others - Ability to teach patients and families in accordance with the nursing plan of care - Ability to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up - Ability to use fine motor skills - Competent in BLS and/or other specialized life support requirements designated by work area - Ability to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status - Ability to use computer and learn new software programs - Able to document and communicate pertinent information using computer and/or paper documentation tools - Ability to navigate the entity to provide clinical care for patients - Ability to withstand prolonged standing and walking. - Ability to remain focused and organized - Working knowledge of procedures and techniques involved in administering routine and special treatments to patients - Working knowledge of infection control procedures and safety precautions - Working knowledge and completion of appropriate The Joint Commission (TJC) and other regulatory requirements - Pre-employment Physical Capacity Testing Required Distinguishing Characteristics of this Level - N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Job Title: Outbound/Inbound Call Center Agent – Donations Campaign Location: Remote Employment Type:Full-time About Us: Phil-Am Insurance & Precision Partners is dedicated to assisting our clients to exceed their commitments in various verticals and campaigns, providing excellent service and sales performance on a consistent basis. Our team works together to make a difference, and we’re seeking passionate, motivated individuals to join our contact center team to help us reach our corporate goals. Position Summary: As a Contact Center Agent for our donations campaign, you will be a voice for our organization, connecting with potential donors to share the mission of our clients and encourage financial support. This role requires excellent communication skills, a persuasive and empathetic approach, and a strong commitment to achieving campaign goals. Responsibilities: - Make outbound calls, sms, email, and chats to prospective donors using provided scripts and guidelines. - Clearly and effectively communicate the purpose of the campaign and the impact of donations. - Build rapport with donors, answer questions, and address concerns professionally. - Maintain accurate records of donor interactions and contributions in the CRM system. - Achieve or exceed daily and weekly call and fundraising targets. - Handle rejection gracefully while staying motivated and positive. - Collaborate with team members and participate in training sessions to improve techniques and performance. - Update donor data and act as a retention specialist to retain giving. Qualifications: - Previous experience in sales, fundraising, customer service, or a contact center environment is a plus. - Strong verbal communication and active listening skills. - Ability to handle high call volumes while maintaining a positive attitude. - Persuasive, empathetic, and able to connect with a diverse audience. - Basic computer skills and familiarity with CRM systems. - Goal-oriented and self-motivated to meet and exceed targets. - High school diploma or equivalent required. - Ability to work with little to no supervision, a self-starter mentality. What We Offer: - Competitive hourly pay. - Paid training to ensure your success. - Opportunities for growth within the organization. - A supportive team environment dedicated to making a difference. Schedule: Currently this role will have a Monday - Friday schedule, with hours ranging from 8am to 6pm cst.