The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary Summary Description The Experience Partner 1 is a mid-level role responsible for managing a portfolio of mid-tier clients across the full customer lifecycle. This includes participating in pre-sales discovery, leading implementation coordination, and ensuring long-term client success through strategic engagement, program reviews, and growth planning. This role requires a balance of consultative client management, cross-functional collaboration, and a proactive approach to identifying opportunities for improvement and expansion. What Your Impact Will Look Like Essential Function - Manage a portfolio of up to 30 mid-tier clients with low to moderate complexity and up to $1.5M ARR. - Participate in pre-sales discovery sessions and contribute to solution design and proposal development. - Lead implementation planning and onboarding coordination, ensuring alignment with client goals. - Conduct semi-customized program reviews and provide strategic recommendations. - Identify upsell and cross-sell opportunities and collaborate with sales and product teams. - Serve as the primary point of contact throughout the client lifecycle. - Maintain accurate records of client interactions, milestones, and engagement metrics. - Collaborate with internal teams to ensure timely delivery and client satisfaction. You Will Love This Job If You Have Knowledge/Skills/Abilities - Understanding of customer success principles and SaaS business models. - Familiarity with digital transformation in the public sector. - Knowledge of project management and implementation best practices. - Strong analytical and communication skills. - Proficiency in CRM tools (e.g., Salesforce), Microsoft Office, and collaboration platforms. - Ability to manage multiple client relationships and competing priorities. - Ability to work independently and proactively solve problems. - Ability to build trust and credibility with clients and internal stakeholders. - Ability to translate client needs into actionable strategies and solutions. Experience/Credentials: - Bachelor’s degree in Business, Public Administration, Communications, or related field. - 2–4 years of experience in consulting, customer success, or account management. - Experience with SaaS platforms and digital tools preferred. Other Job Info This role is typically performed on a computer using Zoom or Teams. The individual will be on camera throughout the day engaging with other employees and clients. The role is typically performed indoors within a home office environment. This role is typically performed while sitting or standing at a desk. Security Requirement: Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. EEO Statement: We are an EEO Employer. It has been and will continue to be a fundamental policy of Granicus not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status or any other characteristic prohibited by federal, state and/or local laws. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team - We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture - At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. - A few culture highlights include – Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. - We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Begin Your Remote Career Today Entry Level | Hiring Now | Work From Home About the Opportunity We are seeking motivated, dependable, and growth-driven individuals to join our team in a fully remote, entry-level role. This opportunity is ideal for candidates who are ready to start their career, gain real-world experience, and grow in a flexible, digital-first environment. No prior experience is required — we provide structured training, mentorship, and continuous support to ensure your success from day one. Key Responsibilities - Communicate with clients via virtual platforms (Zoom, phone, and email) - Provide professional support and handle inquiries efficiently - Maintain accurate records using cloud-based systems and digital tools - Assist with administrative and operational tasks - Collaborate with team members in a remote work environment - Participate in training and ongoing professional development What We’re Looking For - Entry-level applicants welcome — no experience required - Strong communication and interpersonal skills - Self-motivated and able to work independently - Positive attitude and eagerness to learn - Adaptable and comfortable working remotely - Basic computer skills and reliable internet connection What We Offer - 100% Remote – work from anywhere - Hiring immediately with fast onboarding - Full training and mentorship provided - Flexible schedule options (full-time or part-time) - Performance-based compensation with growth potential - Clear career advancement pathways Why Join Us? This is more than just a job — it’s your chance to launch a successful remote career. You’ll gain in-demand skills, hands-on experience, and the flexibility of working from home, all while being supported by a team that values your growth. Apply Now Start your journey today. Apply now

Company Description We are looking for a Global Mobility Agent to join our team as an independent contractor. Your mission is to own the relocation journey for talent moving to Spain. You will be the bridge between complex Spanish bureaucracy and a smooth "soft landing" for our clients. If you have lived in Spain, understand the "Nie/TIE" dance, and speak Spanish at a C2 level, this is your stage. Jobbatical is using AI and automation to make the employee visa and relocation process faster and less expensive, so businesses can hire whoever they want, from wherever they want. Our team is on a mission to make moving to a new country as easy as booking a flight. The best way to do that is by making the hardest part of relocating to another country – immigration – ridiculously easy. Today, Jobbatical today is the go-to immigration and relocation partner for tech startups and traditional companies alike. We help clients like N26, Pipedrive, and Travelperk to relocate people to 30+ countries and are backed by some of the best investors in the world including Union Square Ventures, Inventure, Karma VC, Swiss Post Ventures, et al. Job Description As a Global Mobility Agent, you will independently manage relocation cases within Spain from start to finish. This is a high-impact role where your empathy and organizational skills directly affect someone’s new life chapter. - Case Management: Lead mobility cases within Spain, guiding clients through administrative processes (NIE/TIE), city registration (empadronamiento), and settlement. - Operational Support: Assist with our internal platform setup and contribute to making our relocation technology even smarter. - Coordination: Liaise with external partners and internal teams to ensure a seamless experience. - Knowledge Sharing: Work with our global team to share best practices on the Spanish administrative landscape. Qualifications We don’t require prior immigration experience—we will train you on the technicalities. What we do require is: - Language Mastery: Fluent, near-native Spanish (C2 level) is a must. You must be comfortable navigating complex administrative conversations and written documents. - Spanish Life Experience: You have previously lived in Spain and have a general grasp of its geographical regions and how its public administration (Hacienda, Seguridad Social, etc.) functions. - The Remote Mindset: You are a self-starter who thrives in an independent, remote-first environment. - Solution-Oriented: When a client hits a bureaucratic wall, you are the one who finds the door. - Tech-Fluent: You are comfortable using modern platforms and AI-driven tools. - Communication: High empathy and the ability to explain complex steps in simple, professional terms. Additional Information Why Join Jobbatical? We are a diverse and growing team of 40 people, currently delivering in-house immigration across Europe. Innovative Environment: Be part of a forward-thinking team that's redefining global mobility Growth Opportunities: Expand your skills and grow with a company that's scaling rapidly Impactful Work: Play a key role in shaping global mobility processes and contributing to our success You can learn more about the company and the team here: https://jobbatical.com/about Our offer to you includes: - Competitive compensation (Contractor model). - Flexible working hours and remote-first culture. - The opportunity to work with passionate professionals changing the world of immigration. - A diverse, international environment with high growth potential. We’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Company Description We are looking for a Global Mobility Agent to join our team. You will be the bridge between complex Spanish bureaucracy and a smooth "soft landing" for our clients. You don't need prior immigration experience—we will provide all the training you need. What you do need is a native-level command of Spanish and a deep understanding of what it’s like to live and navigate the system in Spain. Jobbatical is using AI and automation to make the employee visa and relocation process faster and less expensive, so businesses can hire whoever they want, from wherever they want. Our team is on a mission to make moving to a new country as easy as booking a flight. The best way to do that is by making the hardest part of relocating to another country – immigration – ridiculously easy. Today, Jobbatical today is the go-to immigration and relocation partner for tech startups and traditional companies alike. We help clients like N26, Pipedrive, and Travelperk to relocate people to 30+ countries and are backed by some of the best investors in the world including Union Square Ventures, Inventure, Karma VC, Swiss Post Ventures, et al. Job Description As a Global Mobility Agent, you will independently manage relocation cases within Spain from start to finish. This is a high-impact role where your empathy and organizational skills directly affect someone’s new life chapter. - Case Management: Lead mobility cases within Spain, guiding clients through administrative processes (NIE/TIE), city registration (empadronamiento), and settlement. - Operational Support: Assist with our internal platform setup and contribute to making our relocation technology even smarter. - Coordination: Liaise with external partners and internal teams to ensure a seamless experience. - Knowledge Sharing: Work with our global team to share best practices on the Spanish administrative landscape. Qualifications We don’t require prior immigration experience—we will train you on the technicalities. What we do require is: - Language Mastery: Fluent, native Spanish (C2 level) is a must. You must be comfortable navigating complex administrative conversations and written documents. - Spanish Life Experience: You have previously lived in Spain and have a general grasp of its geographical regions and how its public administration (Hacienda, Seguridad Social, etc.) functions. - The Remote Mindset: You are a self-starter who thrives in an independent, remote-first environment. - Solution-Oriented: When a client hits a bureaucratic wall, you are the one who finds the door. - Tech-Fluent: You are comfortable using modern platforms and AI-driven tools. - Communication: High empathy and the ability to explain complex steps in simple, professional terms. Additional Information Why Join Jobbatical? We are a diverse and growing team of 40 people, currently delivering in-house immigration across Europe. Innovative Environment: Be part of a forward-thinking team that's redefining global mobility Growth Opportunities: Expand your skills and grow with a company that's scaling rapidly Impactful Work: Play a key role in shaping global mobility processes and contributing to our success You can learn more about the company and the team here: https://jobbatical.com/about Our offer to you includes: - Solid compensation package - YOLO days on top of generous annual holiday days - Any hardware you need: Mac, headphones, etc - Flexible working hours and remote-first culture - The opportunity to work with passionate professionals changing the world of immigration - A lot of international challenges to help you grow and thrive We’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.