• Lead the end-to-end design of monetisation experiences, creating pricing pages, upgrade flows, checkout experiences, paywalls, and in-product conversion touch points that scale across self-serve users and enterprise accounts for our multi-product platform • Design and run data-driven experiments focused on conversion, retention, and expansion metrics across different customer segments, driving a fast-paced experimentation culture by rapidly prototyping, A/B testing, and iterating on designs with cross-functional partners based on hypotheses, success criteria, and quantitative and qualitative findings • Shape product strategy by partnering closely with cross-functional leadership (PM, Engineering, Data Analysts, Product Marketing) • Translate behavioural data, pricing analytics, and user feedback from both individual users and enterprise buyers into intuitive design solutions that reduce friction, clarify value propositions, and drive confident purchase decisions • Conduct user research, interviews, and usability tests, synthesising insights to uncover friction in pricing, upgrade, and billing experiences and translating findings into clear design iterations and new experiment ideas • Balance the needs of different buying journeys, ensuring self-serve experiences prioritise speed and clarity while enterprise touch points accommodate complex approval workflows, and admin/billing requirements • Collaborate with Content Design to craft compelling value propositions, feature descriptions, pricing copy, and conversion messaging • Establish and advocate for scalable, best-in-class monetisation design standards, ensuring consistency and accessibility while partnering with design and core product teams to seamlessly blend monetisation requirements into the core user experience and roadmap • Communicate design vision and rationale at all levels, effectively influencing stakeholders across the organisation • Integrate AI and emerging technologies into the design process to accelerate validation, discovery, and prototyping of monetisation experiments • Mentor and support other designers, sharing knowledge on conversion design principles, experimentation methodologies, and monetisation best practices

About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten. Design at Ethos Design at Ethos plays an instrumental role in shaping every aspect of the product. We work across the organization to develop novel solutions to large, interesting challenges, and build world class products that create real value for real people. You will experiment, invent, and occasionally fail but most importantly, you will make and impact and grow in your craft. About the Role We’re looking for a seasoned designer to help build the next generation of products at Ethos. As part of a team, you’ll help set the bar for quality and impact for the team. You’ll work across a variety of products and experiences, including both: - “Zero-to-one” experiences where you operate in a fast-moving startup within a startup, and - Optimizing our core businesses where you drive meaningful gains to our bottom line. You’ll work on our “Consumer” team, where you’ll help lead the strategy and execution to grow our business. You’ll explore and launch improvements to established funnels and explore wholly new business lines that will grow to contribute meaningfully to our overall revenue. Duties and Responsibilities: - Lead design strategy across multiple business units - Help set the vision for our overall user experience - Build new products and iterate on existing ones - Balance smaller projects with big bets that level up the overall product - Manage executive stakeholders across engineering, product, marketing, and more - Drive improvements to the product development process with cross functional partners - If Principal, mentor and lead the work of other designers - Actively participate and work to transition towards an AI-augmented product building model Qualifications & Skills: - At least 7 years of Product Design experience (10 years for Principal) - At least 2 years at a venture-funded, private startup required - For Principal level, at least 2 years in a role where you are influencing the work of others either through direct management or indirect leadership. - The majority of your experience is in-house working on direct-to-consumer products - You’ve worked in a high-velocity, experiment-driven environment - An understanding of when to use the design process and when to shortcut it. Your process has predictably excellent output - You can clearly articulate the reasoning behind your design decisions. Your work demonstrates intentionality and rigorous thinking - Demonstrated ability to measure the impact of your work and its impact on the business - A strong portfolio that demonstrates your ability to move quickly while producing high-quality work, including interaction details, storytelling, visual polish, and content design - A track record of raising the bar for the design practices you have been a member of - Experience leading projects end-to-end, including discovery, problem definition, ideation, and validation, all the way through engineering implementation and measurement - Experience in launching 0-1 products, not just iterating on something that already exists #LI-Remote ##LI-MB1 Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer.. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice. Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com. We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.

WHO IS RATEHUB? We’re a company on a mission. We are a unique Canadian Fintech that is the one-stop shop for all financial needs of the consumer: Save, Spend, Borrow, Invest, and Protect. Every single team member — from Product & Engineering to Sales & Marketing, Finance, Operations, and everything in between — is obsessed with one thing: helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses: a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace, and a content business across Ratehub and MoneySense. 365 days a year, we deliver our users the best online mortgage experience, personalized credit card and loan options, and cheaper auto and home insurance policies than they typically get from their existing financial adviser. Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges — challenges that can be complex and often unexpected but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right candidate to join us and help lead us forward to continued growth. We’re looking for a Product Designer to join our growing team: someone who takes end-to-end ownership of the design process, from discovery to final delivery. The ideal candidate is equally strong in UX and UI, passionate about solving user problems, and skilled at transforming high-level ideas into intuitive user experiences that drive real impact. Although headquartered in downtown Toronto, Ratehub is a remote-first company and as such, we’re open to remote candidates. YOUR RESPONSIBILITIES Core Design: - Own the end-to-end design process, from research and ideation to prototyping, validating, and delivering high-impact product experiences that help our users make smart financial decisions. - Act as the voice of the customer, using research, usability testing, A/B testing, and other analytical tools to understand and validate ideas, problems, and solutions, ensuring every decision delivers measurable value to users. - Partner with product, engineering, data, marketing, and content teams to translate ideas into meaningful, user-centered experiences. - Design responsive and consistent experiences across mobile and desktop. - Collaborate closely with engineers to ensure design feasibility, high-fidelity implementation, and visual and functional accuracy in the final product. - Contribute to product roadmaps and sprint planning alongside product and engineering teams. - Build and maintain design backlogs, and help shape design strategy for the next 6–24 months. - Support additional design needs from content and marketing initiatives across Ratehub and MoneySense. Collaboration and Communication: - Facilitate workshops with stakeholders to align on goals, gather requirements, and co-create solutions. - Communicate design concepts and rationale clearly and persuasively to technical and non-technical audiences, including senior leadership. Design Systems and Standards: - Build and maintain scalable design systems and style guides to ensure consistency across products. - Ensure all designs meet accessibility standards (WCAG) and deliver inclusive user experiences. - Stay current with industry trends, tools, and best practices to continuously improve design processes and methodologies. YOUR QUALIFICATIONS - 3+ years of product design experience, with a strong portfolio showcasing responsive designs for web and mobile platforms. - Proven ability to own the end-to-end design process: user research, ideation, prototyping, UX/UI design, and usability testing. - Strong UX and UI design skills, with excellent attention to detail and a deep understanding of how to craft intuitive, impactful user experiences. - High proficiency with Figma. - Proven ability to leverage both quantitative and qualitative data to validate design decisions, with proficiency in usability testing tools (e.g., usertesting.com, Maze) and analytics tools (e.g., Heap, Hotjar) - Highly organized and self-sufficient, with the ability to prioritize and manage multiple projects under tight deadlines in a fast-paced, agile environment. - Skilled at breaking down complex problems into simple, intuitive solutions and iterating quickly based on feedback. - Demonstrated experience building and maintaining scalable, component-based design systems using modern design principles. - Excellent communication and collaboration skills, with the ability to present design rationale and align cross-functional stakeholders. - Bias toward action — balancing quality and speed, knowing when to dive deep and when to move quickly - Comfortable with ambiguity and experienced in designing 0→1 products and features. - Familiarity with Agile methodologies and tools such as Jira and Confluence. - Post-secondary degree, diploma, or certificate in UX Design or a related field. Nice-to-haves: - Experience working with Storybook or Wordpress. - Basic understanding of front-end development (HTML, CSS, Javascript). - Experience designing for customer-facing financial services products CULTURE FIT: - Members first - we prioritise the interests and needs of our members above all else.We solve member pain points and focus on member satisfaction. We start with members, and end with the P&L. - Growth mindset - we set ambitious goals and challenge the status quo. We take responsible risks and are accountable for our actions. - Better together - we are One team with One common goal. We make our footprint bigger than our foot, leave our egos at the door, support each other to achieve great results as One company. - Run after problems - we tackle problems head on and focus on finding solutions. Obstacles are seen as opportunities for growth and innovation. We have the hard conversations and choose the harder right over the easier wrong. And we do it with a smile. - Measure Learn Iterate Innovate - we focus on getting things done. We measure what matters, iterate, learn, iterate many times in a data-driven way, which is how we will innovate. JOB PERKS: - Competitive salary: We know it’s expensive to live/work in Canada - Remote-first organization: we love opportunities to get together as a team, but for the most part we offer our employees the flexibility to work anywhere in Canada - Flexible hours: Enjoy a couple more hours of sleep in the morning, if you want - Benefits: Health is wealth! A benefits package with no employee contribution required - Perks: RRSP matching program, individual training allowance, fun team socials (remote AND in-person) and more! This job posting is for a currently open vacancy. AI technology is used in the screening and assessment process of our recruitment. The compensation range for this position is $80,000 - $120,000 CAD. Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

How will you make an impact? We are looking for a (Senior) Product Designer who will be working on the end-to-end product design process. As a Senior Product Designer at Hygraph, you will be a key actor in realising our vision of the next step in CMS evolution - an agentic content platform. You will report to the Head of Product and work closely with the Creative Director to share ideas and knowledge. What you will be working on - Partner with Product and Engineering teams to define problem statements, conduct user research and shape both long-term vision and immediate tactical goals on the Product Design front. - Execute the full product design spectrum, spanning early-stage discovery and wire-framing through to final, production-grade UI. - Make key decisions in Hygraph’s next functional and visual steps towards the agentic content platform vision. - Champion design excellence through regular reviews with leadership and the broader product team. - Use AI tools to speed up the design process—using LLMs to summarize research and generative tools for rapid wireframing and early-stage exploration. Our expectations from you - 5+ years of experience at high-growth startups, specifically designing B2B SaaS products. - Expertise in the full design stack, with a proven track record in UI, UX, advanced prototyping, and user research. - Extensive experience as an individual contributor, with the ability to work autonomously and take full accountability for complex projects. - Ability to navigate the startup design role: push for excellence, but prioritise shipping fast iterations to learn quickly. - High proficiency with design and prototyping tools and having a decent understanding of front-end implementation (you don’t have to code, but it helps in collaborating with the engineers). - Keen to learn and always being up-to-date with the latest improvements in technology. - Ability to leverage AI tools to accelerate the design lifecycle - Familiarity with Headless CMS and designing API-led products is a plus - Previous experience with designing AI features is a plus The Process - Intro call with People Team - Interview with Hiring Manager - Live Session/Case study with team - Call with C-Level Executive - Team Fit call and reference check - Job offer. The response time after application, screening applications, and setting up the first intro call is usually within 1-2 weeks. You could expect some alterations when necessary. About us Hygraph is a dynamic Berlin-based startup and a GraphQL-native, API-first headless CMS built for teams delivering complex, composable digital experiences. Hygraph is on a mission to eliminate complexity for global teams and help them scale content without friction. Our platform empowers you to create, deliver, and distribute content faster and at scale. We’re a team committed to shaping the future of AI-powered content platforms. Trusted by over 50,000 teams worldwide, Hygraph powers structured content across websites, applications, product experiences, and AI-enabled systems. As AI reshapes how digital experiences are created and operated, Hygraph is helping organizations build on structured, trusted content foundations that enable human-first, AI-accelerated experiences at scale. You will be part of a remote-first, globally distributed team committed to working collaboratively, transparently, and passionately. We believe in a remote-first approach where everyone is encouraged to do their best from wherever they are and work together with transparency, accountability, and ownership. We learn continuously through feedback and have a yearly learning budget to attend training and conferences. Hygraph is an equal-opportunity employer committed to hiring people with diverse backgrounds. We believe that diversity, unique experiences, qualities, and different cultures enrich our workspace's productivity and promote innovation and creativity. Note: We are fortunate to receive a large number of applications for our roles. To manage this effectively and give each application the attention it deserves, we use AI-assisted tools to help assess certain screening questions and handle application elements. This helps us ensure a consistent and timely review process. All final hiring decisions are made exclusively by our human recruitment team.