Job Closed
This listing is no longer active.
The perfect design for every bathroom
Senior Consultant – Dynamics 365 F&SCM, Manufacturing
Location
Texas
Posted
49 days ago
Salary
$114K - $150K / year
Seniority
Senior
Job Description
Senior Consultant – Dynamics 365 F&SCM, Manufacturing
Arbi Arredobagno
• Participates in every aspect of the solution implementation from analyzing the customer’s business requirements to configuring and testing the Microsoft Dynamics application to satisfy the customer’s business processes. • Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes, and identifying opportunities for improvements. • Provides in-depth knowledge of the Microsoft Dynamics application and evaluates the customer’s business processes against the standard Microsoft Dynamics functionality. • Responsible for following Argano Implementation methodology; understands the key activities and deliverables for the client engagement and internal projects, reuses all standard templates and project artifacts and improves quality of Argano documentation assets. • Fully utilizes Microsoft Technology and ALM stack (LCS, BPM, Azure DevOps, Task guides, PowerApps, Office 365, etc). • Provides ongoing input to the delivery practice through suggestions and implementations of practice improvements. • Document business processes including current and future states as required using tools such as Visio or similar. • Responsible for configuring the Microsoft Dynamics application to achieve the customer’s business requirements. • Conducts acceptance testing and training customer resources to successfully use and maintain the Microsoft Dynamics application. • Plans and oversees the execution of the CRPs, Program Increments (PIs), and UATs in collaboration with the project manager and gathers early user feedback on the solution from key customer stakeholders. Validates that the solution will satisfy the customer’s requirements after a CRP or UAT. • Participates in providing structured support to Argano customers, including support portal monitoring when required, troubleshooting support requests, proactively managing and governance assigned support cases according to SLA. • Responsible for contributing valuable assets into Argano Knowledge base, Implementation methodology toolbox and in marketing activities including blogging and sharing knowledge articles.
Job Requirements
- 3-5 years working primarily for or with a manufacturer of goods
- Experience in the medical devices industry is required, ideally supporting or implementing solutions for complex platforms - regulated medical device environments
- 5+ years’ experience in D365 implementations
- Strong understanding and knowledge of Production control module including:
- Production batch execution
- Bill of Material (BOM) and Formula management
- Production Operations Resources and Route management
- Master planning and Planning Optimization
- Proven ability to participate in multiple concurrent consulting engagements, providing guidance and input as required to ensure progress and achieve the project objectives.
- Proven ability to lead junior consultants and client SME teams
- General understanding of both Waterfall and Agile methodologies
- Excellent interpersonal and communication skills
- Excellent organization skills, with strong attention to detail
- Highly motivated, self-starter with the ability to take ownership of tasks and activities
- Ability to ‘get things done’ across the breadth of the organization
- Experience working with a multicultural and/or multilingual team across several time zones
- Experience in Azure DevOps
- Experience writing Functional Design Documents (FDDs)
- Ability to travel up to 50%.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Related Guides
Related Categories
Related Job Pages
More Consultant Jobs
• Evaluate educational content specifically designed for middle and high school students. • Review educational content, such as learning exercises and activities. • Use your personal judgment to rate and rank its quality according to the metrics in the task guidelines.
• You will review educational content, such as learning exercises and activities, and use your personal judgment to rate and rank its quality according to the metrics in the task guidelines.
• Review educational content, such as learning exercises and activities. • Use personal judgment to rate and rank the quality of content according to the metrics in the task guidelines.
Customer Service Consultant
Virtuagym B.V.Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. As a scale-up, we embrace our diversity, international character and our flat hierarchy that promotes great freedom, taking ownership and making a true impact. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. The primary focus of our Medellín office is to manage the North and South American market. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other. By joining us, you become a part of a joyful and energetic team.
Role Description As a Customer Service Consultant for the Spanish & International markets, you will mainly focus on supporting Spanish and English-speaking European customers. You will be at the forefront of ensuring our client's long-term satisfaction and success. Your primary responsibility involves providing exceptional support, cultivating relationships, and driving growth within our diverse client base. Some of your key tasks as a Customer Service Consultant: - Investigate and resolve system issues collaboratively with the product department; - Deliver efficient and effective customer support via email and phone channels; - Build and nurture customer relationships to enhance retention and loyalty; - Offer creative solutions, handle objections, and de-escalate challenging client situations; - Encourage upselling and cross-selling to maximize customer lifetime value; - Address churn risks, cancellations, and payment-related queries; - Contribute to departmental process enhancements through feedback and project participation. Qualifications - [Hard requirement] Proficiency in written and verbal Spanish (native or near-native level) and good written and verbal skills in English; - Tech-savvy, a critical and logical thinker; - Proven problem-solving skills and a knack for finding solutions; - Structured, and organized, with good time management and attention to detail; - Great at following instructions and processes; - Confidence, adaptability, and a positive attitude; - Prior experience in SaaS/software CS is preferred (this is not a call center position!). Requirements Important note: please do apply if you meet 70%+ of the criteria. At Virtuagym we hire great people, not just resumes. If you can't check off a few requirements but are a fast learner, we’d love to hear from you! Benefits - 🌎 Remote working from Spain, where you will be working for our office based in Amsterdam, the Netherlands; - 🌴 23 paid vacation days per year (based on a full-time contract); - 💻 We provide your home office set-up and hardware; - 💪 The Virtuagym Health Program: access to video-on-demand workouts and meditation through the VG platform and company-wide health & fitness challenges; - ✈ Work from abroad (within Europe) for up to 12 weeks a year with a maximum of 4 consecutive weeks; - 💬 Unlimited access to on-demand coaching with psychologists via chat, phone, or video call through the platform OpenUp. - 📈 Many opportunities for personal and professional growth within the company. - 😎 A fun, healthy, and international work environment made up of over 35+ nationalities. - 🗣 We believe in a flat hierarchy with room to take ownership: your voice will be truly heard. - ⚽ Organized Virtuagym sports events throughout the year. - 🎉 Awesome company events such as New Year's dinners, Summer outings, ski trips, etc. Company Description Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide. We offer coaching and management solutions for trainers, studios, clubs and corporate wellness, all with the vision to make the world a healthier and happier place. Virtuagym is an ambitious, passionate and multicultural team of talented people who want to create a healthier world for all. We believe in teamwork, challenging each other, being bold and adventurous, working lean, taking care of each other and sharing success. Our talented staff of 175+ employees are based out of two locations: Amsterdam, NL, and Medellin, CO. Every day with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to make a significant impact on a global scale. At Virtuagym everyone can grow, whatever background you bring with you. We are not just colleagues, we are friends, willing to help and support each other.
