Remote Customer Service Representative - Ken Garff Listening Center The Ken Garff Listening Center is a contact center that is currently looking for Remote Customer Service Representatives! Great work schedule! The Listening Center is open from 6 AM to 7 PM MST Monday-Friday, 8:00 AM to 4:30 PM MST Saturdays, and closed Sundays. Training class will start April 27th, 2026. Network Requirements: - Ethernet connection only (must be hard-wired to router or wall port) - Minimum speeds: 50 Mbps download / 20 Mbps upload - Maximum ping: 40 ms or lower Equipment Requirements: - Technical Requirements - Internet Requirements - Hard-wired Ethernet connection required (direct to router or wall port; Wi-Fi not permitted) - Minimum 50 Mbps download speed - Minimum 20 Mbps upload speed - Maximum 40 ms ping or lower - Must provide 3 speed test results taken at different times during working hours for approval - Computer Requirements - Operating System: Windows 11 required (Mac/Apple products not supported) - Processor: 1 GHz or faster with two or more cores on a compatible 64-bit processor. (typically, Processor of Intel i5 or Higher OR AMD Ryzen 5 or Higher) - Memory (RAM): Minimum 16 GB - Storage: Minimum 256 GB - Equipment & Peripherals - Must provide your own equipment - Dual monitors (2 or more required) - Webcam (required) - Smartphone (required for authentication purposes) - Headset with microphone (must connect via a port; wireless headsets acceptable if using a USB/dongle connection) - Keyboard and mouse Here’s what you’ll be doing: - Answer inbound customer calls promptly and professionally. - Determine the customer’s concerns and schedule the necessary appointment. - Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard. - Document and update customer records. - Establish and maintain great customer relationships. - Be a team player and uphold Ken Garff’s standards of professionalism and integrity. Qualifications: - Positive, energetic, enthusiastic, and service-oriented. - Must provide your own equipment - Proficient computer skills, capable of managing multiple systems, and able to type 30 + wpm - The ability to help solve customer problems - Excellent problem-solving and communication skills. (Written and verbal) - Ability to multitask, organize & prioritize—in other words, work smart. - Previous customer service or call center experience is a plus. - High School Diploma or equivalent - Must be 18 years or older and authorized to work in the U.S. - Bilingual in Spanish is a PLUS! - Must be located in Utah, Texas, Nevada, Arizona, Wyoming, or Iowa Benefits of working at Ken Garff Listening Center: - Earn a college degree, no cost to you! - Paid training—we care about your success. - Flexible schedule! - Real career growth at a nationwide automotive powerhouse - Competitive base pay - Paid Time Off - Great benefits package: Medical, Dental, Vision, Short and Long-term disability, AD&D, and Life Insurance - 401 (k) with Company match - Optional Year-end bonus program - Employee discounts on Vehicle Purchase, Parts, Service, and More! - Great people with a great culture Job Type: Full-Time (35–40-hour work week) Pay: Starting at $16.00 per hour $16.25 per hour for Spanish bilingual candidates We are an Equal Opportunity Employer ((We Hear You))

Labcorp is seeking a Women’s Health & Genetics Customer Service Support Representative - Remote Work schedule: Monday-Friday 7:30am - 4:00pm PST / 8:30am - 5:00pm MST/ 9:30am - 6:00pm CST / 10:30am – 7:00pm EST Responsibilities - Source high call volume environment (75 calls per day) - Research and communicate complex information in a clear/concise manner - Navigate and work in multiple systems/websites simultaneously - Process credit card payments over the phone adhering to PCI compliance protocol - Document telephone conversations clearly and accurately - Maintain records in billing, including the review of accounts, payment collections and case notes - Maintain patient confidentiality and adhere to HIPAA guidelines/regulations - Establish program protocols and procedures Minimum Qualifications - High School diploma or GED equivalent - 3 years or more of customer service experience Preferred Qualifications - Associates degree - 3 months or more XIFIN experience - Bilingual in English and Spanish - 1 year or more specialty testing or genetics healthcare customer service - 1 year or more Medicare/Medicaid or collections billing experience Additional Job Standards - Strong verbal and written communication skills - Laboratory Billing and Laboratory Information System (LIS) - Organized and detailed - Knowledge of CPT and ICD 10 codes - MS Windows, MS Office and database - High call volume At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! This empowered and valued employee will help deliver exemplary customer experiences through innovation and continuous improvement. Labcorp Women’s Health – Patient Engagement is a fast-paced, dedicated team who is responsible for aiding patients and clients to better understand health insurance coverage, cost and payment options. Application Window Closes: 4/15/2026 Pay Range: $17.75- $21.00 an hour All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. BENEFITS: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.  Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! The Associate, Employer Support role is essential to providing an exceptional customer experience via telephone, live chat, and email. Build and maintain professional business rapport with a dedicated book of business that includes direct employers, employers via partners, and consultants. Drive client satisfaction, retention, and account growth. Display ownership by taking personal responsibility over each task and assigned interaction. Answer questions on product details, company information, and any updates or issues with the employer's account. Proactively review each interaction to ensure one-call resolution. Respond to, investigate, and resolve client issues through extensive research and collaboration with other departments. Effectively document and track interactions to ensure customer, individual, and company goals are met. Helps to ensure HSA Bank maintains compliance with Federal and State regulations as well as Webster/HSA Bank policies and procedures. What you will do - Serve as the primary point of contact for assigned clients. - Build trusted relationships across all levels with employers and consultants. - Proactively educate clients with information and self-service tools regarding bank processes, procedures, and products. - Provide exceptional customer service through reactive and proactive servicing via telephone, live chat and email. - Develop and execute plans that align employer needs with HSA Bank solutions. - Provide first contact resolution on every interaction. - Must handle multiple priorities with a strong attention to detail. - Collaborate cross-functionally with sales, operations, and product teams to ensure a seamless customer experience. - Proactively identify cross-selling opportunities to maximize client engagement and retention. - Effectively and efficiently service client needs while hitting SLA and SLO targets. - Product knowledge expert on multiple product lines including Health Savings Accounts, Health Reimbursement Accounts, Flexible Spending Accounts (Health and Dependent), Commuter Benefits, etc. - Document all employer and consultant interactions to ensure all client and company goals are met. - Effectively communicate internally and externally, in a professional manner, while setting accurate expectations for issue resolution. - Act as the voice of the client to advocate internally for client needs and enhancements. - Regular, consistent, and punctual attendance. - Navigate through multiple software applications on multiple screens to manage employer account information. - Responsible for hitting and achieving team objectives and goals. - Identify and communicate continuous improvements ideas. - Deliver educational presentations to employers. - Ensure all interactions tasks are completed according to team objectives and goals. - Drive to expand personal and professional growth. - Other duties and responsibilities as assigned by leadership. Skills and Abilities - Passionate about delivering an exceptional customer experience. - Strong customer service skills. - Strong interpersonal skills. - Strong troubleshooting and decision-making skills. - Strong relationship building skills. - Excellent verbal and written communication skills. - Proficient in Microsoft Office Suite specifically Microsoft Excel. - Possesses the ability to maintain the strictest confidentiality of company and customer information. - Ability to effectively multi-task between multiple screens and multiple programs. - Strong organizational skills with attention to detail. - Ability to work with a diverse work force and customer base. - Demonstrates flexibility and adaptability. - Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, and rapid change. - Strong commitment to achieving personal growth and success. - Familiarity with key customer success KPIs. - Typical office environment and working conditions. - Ability to work any shift between 7:00 AM and 7:00 PM, CT. - Must remain at workstation for long periods of time. - Heavy keyboard/mouse usage required (repetitive movements). - Headset usage required for long periods of time. Education Qualifications - H.S. Diploma or General Education Degree (GED) required Experience Qualifications - 0-2 years Minimum of 1 year of direct customer service experience with agents and employers (in-person customer facing work experience or call center experience). required - 0-2 years of HSA Bank experience. preferred - 0-2 years of experience servicing partners or large employers. preferred - Prior experience with customer service telephone queue environment. preferred - Prior experience with a Customer Relationship Management system (Salesforce). preferred The estimated salary range for this position is $22.00USD to $24.00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-BY1 #LI-REMOTE Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Labcorp is seeking a Women’s Health & Genetics Customer Service Support Representative - Remote Work schedule: Monday-Friday 7:30am - 4:00pm PST / 8:30am - 5:00pm MST/ 9:30am - 6:00pm CST / 10:30am – 7:00pm EST Responsibilities - Source high call volume environment (75 calls per day) - Research and communicate complex information in a clear/concise manner - Navigate and work in multiple systems/websites simultaneously - Process credit card payments over the phone adhering to PCI compliance protocol - Document telephone conversations clearly and accurately - Maintain records in billing, including the review of accounts, payment collections and case notes - Maintain patient confidentiality and adhere to HIPAA guidelines/regulations - Establish program protocols and procedures Minimum Qualifications - High School diploma or GED equivalent - 3 years or more of customer service experience Preferred Qualifications - Associates degree - 3 months or more XIFIN experience - Bilingual in English and Spanish - 1 year or more specialty testing or genetics healthcare customer service - 1 year or more Medicare/Medicaid or collections billing experience Additional Job Standards - Strong verbal and written communication skills - Laboratory Billing and Laboratory Information System (LIS) - Organized and detailed - Knowledge of CPT and ICD 10 codes - MS Windows, MS Office and database - High call volume At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! This empowered and valued employee will help deliver exemplary customer experiences through innovation and continuous improvement. Labcorp Women’s Health – Patient Engagement is a fast-paced, dedicated team who is responsible for aiding patients and clients to better understand health insurance coverage, cost and payment options. Application Window Closes: 4/15/2026 Pay Range: $17.75- $21.00 an hour All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. BENEFITS: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.  Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.