Role Description Our Territory Sales Manager is a front-line customer contact function responsible for generating leads and driving sales from new and existing customers. The Territory Sales Manager’s responsibilities include: - Regularly visiting distributors - Making joint end-user calls with distributors - Submitting regular sales reports to management - Informing potential and existing customers of product features and benefits - Resolving customer complaints - Creating and presenting persuasive sales proposals to customers An exceptional Territory Sales Manager should demonstrate effective communication, negotiation, and customer service skills to continually meet or exceed sales targets. They work as ambassadors and are responsible for establishing and maintaining good relationships with customers based on their assigned territory. Key duties include: - Travel within sales territory to meet prospects and customers - Conduct calls and face-to-face meetings with customers daily - Continually meet or exceed sales targets with new and existing customers - Build and maintain relationships with new and repeat customers - Maintain records of all sales leads and/or customer accounts - Educate customers on how products or services can benefit them financially and professionally - Sell the company's products or services to customers within your given territory - Monitor the company's industry competitors, new products, and market conditions - Work closely with the marketing department to help build the brand - Assist customers with the resolution of problems - Contribute to developing and maintaining customer relationships - Be knowledgeable of product lines and descriptions - Work closely and communicate regularly with salesperson assigned to your customers Qualifications - Proven outside sales experience is required - Industrial sales experience is required - Knowledge of welding supplies and industrial products is required - Friendly, outgoing, organized, and pay attention to detail - Strong interpersonal and consultative sales skills - Self-starter - Detail oriented - Willing to work independently - Always team focused - Computer proficient with Microsoft Office applications - Excellent verbal and written communication skills - 75% travel overnight Company Description Techniweld USA/ORS Nasco is a state-of-the-art wholesaler and manufacturer of welding, safety, and industrial supplies. From exotic alloys to traditional everyday consumables, Techniweld USA/ORS Nasco supplies a broad spectrum of products, specializing in products related to mig, tig, plasma, oxy-fuel, and stick welding styles.

• Manage a multi-state territory that includes; OK, TX, LA, MS, and AR • Responsible for lead generation, facilitating face-to-face meetings with prospects, managing the sales cycle, closing deals and generating revenue in your assigned territory • Prospect and develop this market through calling warm inbound leads of potential clients, references from existing clients, networking with industry partners, researching and cold-calling target clients, and participation in industry events such as trade shows and professional association meetings • Accurate management of Salesforce database including daily updates of all customer interaction • Onsite sales calls are required and must be conducted expeditiously and professionally • Help educate the customer in how to evaluate workspace needs and resolve their challenges • Keep the design team accurately, fully informed, and highly connected with the customer as you continue generating new business.

• Manage full account lifecycle from expansion discovery to renewal close • Develop and execute plans for red account escalations • Engage with economic buyers in mid-market and GRB organizations

Role Description You are an important member of the Customer Service Team, focused on executing our order input process with automation tools so that we fulfill orders efficiently. Your role in these processes results in efficiency in our distribution and enhancement operations and transparency of information, and therefore faster service to more customers. Customers today put their trust in companies that can fulfill orders quickly, are simple to deal with, and keep them informed of the status of their order from first submission to doorstep delivery. Customer behavior is becoming increasingly dynamic. To save resources, high volume customers want to automate their order input process with us, while there are a growing number of customers that serve themselves entirely digitally through our websites. Finally, there remain customers that submit orders that need to be input into our system manually. At Cutter & Buck, we are aligning our team to process the exceptions that come in from automated orders efficiently, and handle the manual orders with automation tools. Your role as an Order Processing Coordinator will be to utilize the tools provided to process and maintain orders accurately and efficiently. These tools include but are not limited to Winshuttle, SAP Mass Document Change, and Conexiom. You will work to align processes toward production ready orders and advance orders quickly and accurately for fulfillment in the Distribution Center. Process Accountability - Order Processing Coordinator: - Execute and continuously improve processes that fulfill orders efficiently and accurately. - Order Input Process: - Email/Manual Order Input Process - Conexiom order input - Winshuttle Order Entry - Digital Order Input - EDI and CBCorporate order review of exceptions. - Manage Open Orders for backorder shipment with reporting and Winshuttle updates - Order Management: - Maintain open orders as needed for all digital orders, ensuring that orders reflect the proper status for transparency. - Manage CorporateOrders inbox customer communication by responding to email communication with the most efficient service. - Direct customers back to CBCorporate with assistance to find the information they are looking for. - Provide support to customers using CBCorporate that encounter issues in their journey. - Conexiom Order Mapping Process: - Identify customers that may be viable for Conexiom order processing. - Provide sample purchase orders to the Conexiom mapping team with annotations for key fields. - Oversee the testing of Conexiom mapping and approve final test for go live. Qualifications - High School Diploma - 2+ Years of Applicable Work Experience within Operations and Customer Service - Experience with Conexiom and Infor M3 a plus - Continuous Learning: Cutter & Buck Reading list as assigned by manager - Mindset and orientation: - Adoption of Cutter & Buck’s Mission and Values. - Maintaining a customer-first position. - Ability to organize, prioritize, multitask, and demonstrate flexibility in a dynamic, fast paced environment. - Embrace challenges, learn from criticism, and be willing to see effort as the path to mastery. Work Environment - High energy, dynamic work environment where you have quick access to all areas of the organizations. - May require overtime during seasonal periods as appropriate. - Employees shall work in a non-hostile work environment, expected not to engage in any activity that unreasonably interferes with performance of any other employee. Benefits - Full Time Employees enjoy employer subsidized medical, dental and vision eligibility. - Paid Sick leave and Annual Vacation leave. - Eligible for participation in our 401k plan with company match. - Ten (10) paid holidays in a calendar year. Company Description Cutter & Buck is proud to be an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background check are required for all positions. A clear driving record may be required for Safety Sensitive and Sales positions. Cutter & Buck, Inc. is a socially responsible company.