Bilt logo
Bilt

Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live. Bilt Members can earn points and access exclusive benefits on rent payments, condo & co-op fees, and around their neighborhood at local restaurants, fitness studios, rideshare, pharmacy, and more. Ranked the highest-value point currency by top publications, Bilt Points can be transferred 1:1 to major airline and hotel programs or used towards rent payments, shopping, fitness, and even a down payment on a home. Members also get access to credit-building benefits, member-only experiences, and an Elite Status program. In partnership with the top multifamily owners & operators across the country, we’ve also created the Bilt Rewards Alliance, a network of 4M+ apartments and homes across the country. Residents who live in the Bilt Rewards Alliance make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more. While Bilt Members can use any debit or credit card to earn points and access their benefits, Bilt has partnered with Mastercard and Wells Fargo to create the Bilt Mastercard® - the first and only credit card that lets you pay rent and earn points without the transaction fee.

Travel Concierge

OperationsOperationsFull TimeRemoteJuniorTeam 200Since 2021

Location

New York

Posted

45 days ago

Salary

$65K - $75K / year

Seniority

Junior

Bachelor Degree2 yrs expEnglishIntercomSalesforceZendesk

Job Description

Travel Concierge

Bilt

What is Bilt? Bilt is the membership for where you live. What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants. Travel, dining, fitness, everyday spend. We are building systems across payments, credit, loyalty, and commerce all at once. We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens. This role comes with real ownership and high expectations. If you prefer clearly defined lanes and structure, this will feel uncomfortable. If you want to build quickly, have a real say in what gets built, and work on products used by millions, you will likely do your best work here. What’s the role? We're looking for a motivated and detail-oriented Travel Concierge to join the Bilt Travel Pod. In this role, you'll be the frontline point of contact for Bilt members navigating travel-related questions, bookings, and issues. You'll help ensure every member interaction reflects the quality and care that define the Bilt experience. In this role, you will… - Respond to inbound member inquiries across channels (email, chat) related to travel bookings, rewards redemption, itinerary changes, and general travel questions - Troubleshoot and resolve travel-related issues, including booking errors, cancellations, delays, and points discrepancies - Guide members through the process of using Bilt points for flights, hotels, and other travel redemptions - Escalate complex or sensitive cases to senior team members or partner contacts when appropriate - Maintain accurate records of member interactions and resolutions in internal systems - Collaborate with cross-functional teams (Loyalty, Product, Partner Operations) to relay member feedback and flag recurring issues - Stay current on Bilt travel partners, promotions, policies, and platform updates to provide informed support In terms of qualifications, we’re seeking: - 0–2 years of experience in customer service, hospitality, travel, or a related field - A genuine interest in travel and helping people - Strong written and verbal communication skills with a friendly, professional tone - Comfort working in a fast-paced environment and managing multiple inquiries simultaneously - A problem-solving mindset with the ability to think on your feet - Familiarity with travel booking platforms or loyalty/rewards programs is a plus - Proficiency with support tools (e.g., Zendesk, Salesforce, Intercom) is a bonus but not required Benefits: - Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program - Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one. - 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there. - Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive. - UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it. - Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt. - Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week. At Bilt, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations. We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process. Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time. The salary range for a Travel Concierge is $65,000-$75,000 and will be eligible for equity and an annual performance-based bonus.

Benefits

  • 401(K), 401(K) matching, Commuter benefits, Company equity, Company-sponsored outings, Dental insurance, Disability insurance, Documented equal pay policy, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Generous parental leave, Company-sponsored happy hours, Health insurance, Highly diverse management team, Job training & conferences, Open door policy, Life insurance, Mean gender pay gap below 10%, Online course subscriptions available, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Partners with nonprofits, Performance bonus, Promote from within, Relocation assistance, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Hiring practices that promote diversity, Fertility benefits, In-person all-hands meetings, Employee awards, Pay transparency, Mother's room, Bereavement leave benefits

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Operations45 days ago
Full TimeRemoteTeam 51-200Since 1991H1B No Sponsor

• Partner with Sales to ensure opportunities and quotes in Salesforce are structured correctly prior to contract execution, including products, pricing, term dates, and special terms. • Review contracts, statements of work (SOWs), schedules, and amendments for completeness and alignment with approved deal structures. • Maintain company standard contract templates and work with various teams to draft new contract terms as needed. • Coordinate contract execution (e.g., DocuSign) and confirm all required documents are fully executed before downstream handoff. • Maintain Salesforce as the single source of truth for contract status from signature through implementation, go‑live, billing, amendments, and renewals. • Ensure contract lifecycle milestones (signed, in implementation, live, billing active, renewal pending) are correct and managed in a timely fashion in Salesforce. • Create and maintain billing reports and other key reports in Salesforce. • Manage the formal handoff from Sales to Implementation, ensuring implementation teams receive complete and accurate contract details and dependencies. • Validate that implementation start dates, milestones, and deliverables align with contractual terms and billing triggers. • Partner with Finance and Accounting to ensure contracts are billable as structured, including pricing, quantities, billing frequency, and start dates. • Confirm billing readiness prior to invoice generation and support resolution of billing questions tied to contract terms. • Support revenue recognition, renewals, amendments, contract changes and terminations by ensuring Salesforce data reflects current contractual reality. • Manage contract amendments, additions, pricing changes, and scope modifications, ensuring changes are properly documented and reflected in Salesforce. • Track renewal dates, notification periods, and auto‑renewal terms in Salesforce; support renewal workflows in coordination with Sales and Finance. • Maintain organized contract repositories and ensure historical contract data remains complete, compliant, and accessible.

United States
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Contract Management

Lockheed Martin

Lockheed Martin is an international security company headquartered in Bethesda, Maryland. This company conducts research and designs, develops, and manufactures

Operations45 days ago

Title: Contract Management (HYBRID TELEWORK) Location: Orlando-FL Job Description: Rotary and Mission Systems Florida 723232BR Basic Qualifications - MS computer skills (i.e. Word, Excel, PowerPoint). - Bachelor's degree in a related discipline, or equivalent experience/combined education. - Ability to review and assess risk for commercial clauses - Basic understanding of the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS). Job Code/Title E4152:Contract Management WHO WE ARE Lockheed Martin: An Award-Winning Place to Work WHO YOU ARE The Contracts Management professional will works a number of programs in the Land and Maritime Solutions Market Segment within Training and Logistics Solutions Line of Business at Lockheed Martin. The contracts management professional will support IWTAs (inter-company agreements) with our sister company, Lockheed Martin Aeronautics, and other direct commercial sale contracts. The contracts management professional will be responsible for supporting proposal preparation, contract negotiation, contract data calls/ administration, and customer contact activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications. The contracts management professional will also maintain communication with cross-functional organizations and customers to ensure compliance with contractual obligations and to execute the required actions on time. Since establishing internal and external customer relationships is imperative, this role may require occasional domestic travel as required by the business. WHY JOIN US Your Health, Your Wealth, Your Life As an employee at Lockheed Martin, your health and well being are paramount. From medical insurance, to legal help and tuition reimbursement, we provide benefits to improve your life. Come check out all of the amazing benefits Lockheed Martin has to offer. Learn more about Lockheed Martin's comprehensive benefits package Desired skills - Some experience with all phases of proposal development, contracts negotiation and administration. - Some experience with Federal contracting, negotiation, and administration experience with USG DoD contracts. - Excellent verbal and written communication skills. - Desire to learn and work in a continuous learning environment, and be task oriented with attention to detail. - Experience working in a fast paced environment, while keeping leadership informed. - Positivity and enthusiasm attitude; working collaboratively within teams. Other Important Information By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. 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Work Schedule 4x10 hour day, 3 days off per week Security Clearance None LMCareers Business Unit RMS Department XECF2T:TLS Contracts Job Class Contracts Job Category Experienced Professional City, State Orlando-FL City Orlando Zip 32825 Virtual no Relocation/Housing Stipend Available Possible Req Type Full-Time Direct/Indirect Direct At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. EEO Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. National Pay Statement Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $63,800 - $112,470. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. 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Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.

Florida
$63.8K - $127.1K / year
Full TimeRemoteTeam 10,001+H1B Sponsor

Anticipated End Date: 2026-04-17 Position Title: Crisis Clinician Lead Job Description: Shift: Tuesday – Saturday from 12:00am - 8:30am EST *Please note* Training for this team will be the first 3-4 weeks on a separate day shift schedule. Location: Virtual; Candidates must be licensed and live within the state of Massachusetts Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law The Crisis Clinician Lead is responsible for performing two primary functions: Direct Call Handling and a Supportive Role. Direct Call Handling: - When managers are present on shift and able to comfortably run shift alone, the Crisis Clinician Lead will handle calls and engage in screening and assessing callers similarly to non-clinical call takers. - Crisis Clinician Lead will adhere to established protocols for conducting telephonic intervention and de-escalation while determining immediate actions required during call interactions. - Provide active listening, engaging with callers and developing rapport. Supportive Role: - In the absence of managers, Crisis Clinician Lead are responsible for their shift. They support non-clinical call takers by staffing cases with them by providing guidance and clinical recommendations to handle cases effectively. - They monitor call volumes, track staff availability and call statuses. - Crisis Clinician Lead may also perform additional tasks as assigned by their direct manager. 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Preferred skills, capabilities, and experiences: - Licensed Alcohol and Drug Counselor is strongly preferred. - Call center experience is strongly preferred. - Crisis-related experience is strongly preferred For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $82,192.00 to $128,892.00 Locations: Massachusetts In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. 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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

United States
$82.2K - $128K / year
Job Closed
Full TimeRemoteTeam 10,001+H1B Sponsor

Anticipated End Date: 2026-04-17 Position Title: Crisis Clinician Lead Job Description: Shift: Thursday – Monday from 2:00pm - 10:30pm EST *Please note* Training for this team will be the first 3-4 weeks on a separate day shift schedule. Location: Virtual; Candidates must be licensed and live within the state of Massachusetts Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law The Crisis Clinician Lead is responsible for performing two primary functions: Direct Call Handling and a Supportive Role. Direct Call Handling: - When managers are present on shift and able to comfortably run shift alone, the Crisis Clinician Lead will handle calls and engage in screening and assessing callers similarly to non-clinical call takers. - Crisis Clinician Lead will adhere to established protocols for conducting telephonic intervention and de-escalation while determining immediate actions required during call interactions. - Provide active listening, engaging with callers and developing rapport. Supportive Role: - In the absence of managers, Crisis Clinician Lead are responsible for their shift. They support non-clinical call takers by staffing cases with them by providing guidance and clinical recommendations to handle cases effectively. - They monitor call volumes, track staff availability and call statuses. - Crisis Clinician Lead may also perform additional tasks as assigned by their direct manager. How you will make an impact: - Serves as a resource to Clinical & Referral Specialists. - Assists with more complex cases and will participate in inter- and intradepartmental teams projects and initiatives. - Will serve as key support to the leaders in implementing identified operational processes/ key projects. - Will develop expertise in specified areas of business needs to assist management with unit operations. - Responds to more complex cases and account specific requests. - Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. - Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment. - Monitors and evaluates effectiveness of care plan and modifies plan as needed. - Supports member access to appropriate quality and cost effective care. - Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. - Participates in cross-functional teams projects and initiatives. Minimum requirements: - Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 4 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. - Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. - Extensive experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders required. - Managed care experience required. Preferred skills, capabilities, and experiences: - Licensed Alcohol and Drug Counselor is strongly preferred. - Call center experience is strongly preferred. - Crisis-related experience is strongly preferred For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $82,192.00 to $128,892.00 Locations: Massachusetts In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: 2nd Shift (United States of America) Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Massachusetts
$82.2K - $128K / year
Job Closed