• Responsible for monitoring data quality across HR systems. • Actively detect anomalies such as logic errors, missing data, or inconsistent formats. • Notify and assist site HR in resolving data issues. • Analyze issues related to process design, permission settings, and user behavior. • Collaborate with COE and IT to identify root causes and determine whether issues stem from design flaws or user misunderstandings. • Lead and manage projects involving system enhancements and module expansions. • Design data pipelines and logic for system integration involving HRDB. • Use Power BI and other AI tools to automate workflows and improve data validation efficiency. • Collaborate with stakeholders to align and synchronize local HCM systems with the global HRDB and SAP SuccessFactors EC.

Role Description The Regional Field Manager (RFM) oversees technician training, field operations, and quality assurance to ensure consistent, high-quality project execution and customer satisfaction. As the primary on-site leader, the RFM drives process compliance, safety, and smooth project startups while mentoring technicians and resolving field challenges. This role is ideal for a former Lead Technician to take the next step into leadership, guiding field teams and ensuring operational excellence across multiple job sites. Key Responsibilities - Technician Development: Train and mentor technicians in field standards, installation practices, and safety protocols. - Project Planning & Kickoff: Lead project planning and attend customer-facing kickoff meetings to ensure alignment and readiness. - Field Oversight: Verify documentation, enforce process standards, and oversee complex installations and pilot projects. - Quality Assurance: Conduct audits and inspections to maintain high standards across all deliverables. - Safety Compliance: Perform vehicle and tool inspections, lead toolbox talks, and ensure adherence to safety policies. - Process Improvement: Identify and implement field process enhancements to improve efficiency and reduce risk. - Customer Service & Escalation: Act as the first point of escalation on-site, resolving issues and maintaining strong client relationships. - Team Communication: Hold regular technician meetings and status updates to ensure alignment and accountability. Core Responsibilities - Field documentation verification - Technician growth and training - Enforcing Technician process and industry standards - Ensure a smooth start with new projects and customers - Quality Assurance for assigned projects Qualifications - 2-7 years of field operations, project management or technical leadership roles (technology deployment or service industry preferred). - 2-5 years hands-on Technician (telematics preferred). - Wiring, low voltage, telematic experience (Preferred). - Strong understanding of installation standards, field documentation, and quality assurance practices across diverse technologies and verticals. - Proven ability to lead, mentor, and develop field technicians with a focus on quality, safety, and continuous improvement. - Excellent interpersonal and communication skills, with the ability to build trust with technicians and clients alike. - PMP, OSHA 30, or relevant technical certifications are a plus; willingness to pursue advanced certifications with company support is expected. - Willingness to travel regionally for site visits, training, and project oversight. - Proficiency with project management tools, documentation platforms, and Microsoft Office Suite. Benefits - Competitive Compensation - Remote or Hybrid Positions - Focus on Culture and Employee Engagement: Emphasizing work-life balance. - Paid Time Off - Medical/Dental/Vision Plans: Starting the first of the month following hire date. - 401(k) + Company Match - Profit Sharing - Flexible Schedule - Life and Disability Insurance - Employee Discounts, Employee Referral Bonuses

Job DetailsJob Location: Charlotte, NC - Charlotte, NC 28205Position Type: Full TimeSalary Range: $70,000.00 - $70,000.00 Base+Commission/monthTravel Percentage: Road Warrior ABOUT PRECISION DIAGNOSTICS: Precision Diagnostics, based in San Diego, California is a fast-growing clinical laboratory that specializes in providing drug testing, primarily for the purpose of helping physicians monitor their patients undergoing treatment for pain or substance abuse. Precision’s objective is to improve patient adherence/compliance with their prescription regimen and protect medical practices from liability. As the Territory Manager, you will be responsible for increasing the volume of compliant and profitable lab specimens in your designated territory through ongoing account management, increasing business in existing accounts, and development of new business. THE ROLE: Territory Manager (TM1) Become familiar with and always adhere to compliance standards Meet and exceed territory volume growth objectives by developing new accounts and increasing business in existing accounts Develop and manage strong sustainable relationships with customer base within a large geographical territory Understand the account’s workflow and train staff on established procedures Plan and execute visits to all existing accounts in the territory on a regular basis Manage logistics and coordinate supplies Communicate with internal teams and develop productive working relationships with lab, billing, and clinical support teams Appropriately manage expense budgets Utilize effective prospecting techniques, networking and other lead generation tools to establish new business Attend local and national conferences and trade shows, to generate leads and interact with prospective clients Utilize prospecting data and set qualified appointments within territory Present Precision’s products and services to prospective clients Close new business Ongoing pipeline development including growing existing accounts, referrals, and cold calling Provide regular updates to Regional Manager on prospects, pipeline, and monthly volume forecasts ROLE CRITERIA: Ability to bring on $2500 in revenue from new business within the first 90 days of employment Ability to achieve budget thereafter (revenue determined by minimum expectations derived by tenure and resource allocation) Ability to obtain a positive Contribution Margin by month 15 of employment Ability to demonstrate understanding of the Customer Commitment Journey Ability to link Precision products to trends impacting providers WHAT YOU BRING TO THE TABLE: Humility, Hunger, Intelligence Interpersonal Effectiveness Natural sense of empathy, self-awareness, self-control, and sales drive Uncompromising ethics and integrity High energy level and ability to develop sales rapidly Outside sales experience with strong closing, cold calling, and presentation skills required Demonstrated track record and commitment to continued progressive sales growth Ability to understand and present clinical and technical product information Understanding of insurance and reimbursement issues Collaborative spirit and ability to thrive as part of a team Prior experience managing a large geographical territory Excel under general supervision Adherence to compliance standards and confidentiality (HIPAA) requirements Minimum of 2-3 years sales experience in medical, pain management, or behavioral health as an account manager or territory manager is required. Experience in medical, pain management, or behavioral health sales as an account manager or territory manager is required Existing clinical contacts are required Bachelor’s Degree To be successful, you agree that technology is a key part of every business process, and you will make new technology adoption part of your routine Become fluent in Microsoft 365 (formerly Office 365) applications assigned to your role. Common applications include Teams, Word, Excel, Tasks and Planner Complete training in a timely manner that is assigned to you. Training is primarily conducted via Microsoft Learn modules and is assigned based on: Position/Job Role – Most positions require a core set of Microsoft 365 working knowledge Project Role – As a member of a project team, you may be required to complete training before you can engage with the project team or commence project work Ad-Hoc – Based on review of your performance via support requests, training modules will be assigned to increase skills ADDITIONAL JOB CONSIDERATIONS: This position is Full-Time This position is 100% remote with frequent travel Driving to multiple location sites is required. Multi-State regional travel is also expected You will be required to travel within your territory by car; therefore, you must hold a current driver’s license and carry auto insurance covering your vehicle Must be able to stand for prolonged periods of time Must be able to lift 15 pounds Comprehensive benefits package: Medical, Dental, Vision, and additional optional coverages 401K with company match Paid time off and paid Holidays Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Summary The Care Manager—Registered Nurse is a key member of our Special Needs Plan (SNP) care team, responsible for coordinating care for members who often face multiple chronic medical and behavioral health conditions, as well as various social determinants of health (SDoH) needs. This role involves conducting comprehensive assessments to evaluate members’ needs and addressing SDoH challenges by connecting them with appropriate resources and support services. The Social Worker provides education and guidance to members and their families on managing chronic conditions and navigating the healthcare system. Additionally, the Care Manager develops and implements individualized care plans, monitors member progress, advocates for necessary services, and collaborates with the interdisciplinary care team to ensure optimal health outcomes. Accurate and timely documentation of assessments and interventions is essential, as is participation in team meetings to discuss member status and care strategies. Key Responsibilities - 50-75% of the day is dedicated to telephonic engagement with members and the coordination of their care. - Compiles all available clinical information and partners with the member to develop an individualized care plan that encompasses goals and interventions to meet the member’s identified needs. - Provides evidence-based disease management education and support to help the member achieve health goals. - Ensure the appropriate members of the interdisciplinary care team are involved in the member’s care. - Provides care coordination to support a seamless health care experience for the member. - Meticulous documentation of care management activity in the member’s electronic health record. - Collaborate with other participants of the Interdisciplinary Care Team to address barriers to care and develop strategies for maintaining the member’s stable health condition. - Identifies and connects members with health plan benefits and community resources. - Meets regulatory requirements within specified timelines. - The Care Manager RN supports other members of the Care Team through clinical decision making and guidance as needed. - Additional responsibilities as assigned by leadership to support team objectives, enhance operational efficiency, and ensure the delivery of high-quality care to members. This may include participating in special projects, contributing to process improvement initiatives, or assisting with mentoring new team members. Essential Competencies and Functions - Ability to meet performance and productivity metrics, including call volume, successful member engagement, and state/federal regulatory requirements of this role. - Conduct oneself with integrity, professionalism, and self-direction. - Experience or a willingness to thoroughly learn the role of care management within Medicare and Medicaid managed care. - Familiarity with community resources and services. - Ability to navigate and utilize various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records. - Maintain strong collaborative and professional relationships with members and colleagues. - Communicate effectively, both verbally and in writing. - Excellent customer service and engagement skills. Required Qualifications - Candidate must have active and unrestricted Registered Nurse (RN) licensure in the state of Pennsylvania (PA) OR Compact Registered Nurse (RN) licensure in state of residence - Proficient in Microsoft Office Suite, including Word, Excel, Outlook, OneNote, and Teams, with the ability to effectively utilize these tools within the context of the Care Manager Registered Nurse (RN) role - Access to a private, dedicated space to conduct work effectively to meet the requirements of the position - Confidence working at home / independent thinker, using tools to collaborate and connect with teams virtually - 3+ years of nursing experience - 2+ years of case management, discharge planning and/or home healthcare coordination experience Preferred Qualifications - Experience providing care management for Medicare and/or Medicaid members - Experience working with individuals with SDoH needs, chronic medical conditions, and/or behavioral health - Experience conducting health-related assessments and facilitating the care planning process - Bilingual skills, especially English-Spanish Education - Associate’s of Science in Nursing (ASN) degree AND relevant experience in a health care-related field (REQUIRED) - Bachelor’s of Science in Nursing (BSN) (PREFERRED) License - Active and unrestricted Registered Nurse (RN) licensure in the state of Pennsylvania (PA) OR Compact Registered Nurse licensure in state of residence Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/22/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.