We are seeking an experienced L2 Endpoint Systems Engineer to support our endpoint engineering team with a strong focus on patching operations and endpoint management. This role will work closely with existing team members to ensure endpoint devices are secure, compliant, and operationally healthy across the organization. The ideal candidate will be hands‑on, ticket‑driven, and comfortable operating in an MSP or enterprise environment, with the ability to contribute immediately to patching efforts and assist with remediating a backlog of deployments in Liongard. Key Responsibilities: Endpoint Patching & Maintenance - Perform patching and updates for client systems using Kaseya VSA. - Manage and deploy operating system and application patches through Microsoft Intune. - Support patching activities using Datto RMM, including monitoring, troubleshooting failures, and ensuring successful deployment. - Generate and maintain patch compliance reports, ensuring systems meet security and compliance standards. Endpoint Management & Automation - Deploy, update, and manage third‑party applications across endpoint devices. - Use PowerShell scripting to automate endpoint tasks, improve efficiency, and resolve recurring issues. - Maintain endpoint performance, stability, and security across multiple environments. Ticketing & Operational Support - Handle and resolve incidents, service requests, and patch‑related issues via the ConnectWise ticketing system. - Work independently on L2‑level tasks while escalating complex issues when appropriate. - Follow defined SLAs and operational processes in a high‑volume, ticket‑driven environment. Asset Management & Documentation (Liongard Focus) - Maintain accurate endpoint documentation and asset visibility using Liongard. - Assist with remediating an existing backlog of Liongard deployments, including: - Reviewing and fixing failed or incomplete inspections - Re‑establishing connections and configurations - Cleaning up and validating asset data - Ensure endpoint configurations and asset records are current and reliable.

We are seeking an experienced L2 Endpoint Systems Engineer to support our endpoint engineering team with a strong focus on patching operations and endpoint management. This role will work closely with existing team members to ensure endpoint devices are secure, compliant, and operationally healthy across the organization. The ideal candidate will be hands‑on, ticket‑driven, and comfortable operating in an MSP or enterprise environment, with the ability to contribute immediately to patching efforts and assist with remediating a backlog of deployments in Liongard. Key Responsibilities: Endpoint Patching & Maintenance - Perform patching and updates for client systems using Kaseya VSA. - Manage and deploy operating system and application patches through Microsoft Intune. - Support patching activities using Datto RMM, including monitoring, troubleshooting failures, and ensuring successful deployment. - Generate and maintain patch compliance reports, ensuring systems meet security and compliance standards. Endpoint Management & Automation - Deploy, update, and manage third‑party applications across endpoint devices. - Use PowerShell scripting to automate endpoint tasks, improve efficiency, and resolve recurring issues. - Maintain endpoint performance, stability, and security across multiple environments. Ticketing & Operational Support - Handle and resolve incidents, service requests, and patch‑related issues via the ConnectWise ticketing system. - Work independently on L2‑level tasks while escalating complex issues when appropriate. - Follow defined SLAs and operational processes in a high‑volume, ticket‑driven environment. Asset Management & Documentation (Liongard Focus) - Maintain accurate endpoint documentation and asset visibility using Liongard. - Assist with remediating an existing backlog of Liongard deployments, including: - Reviewing and fixing failed or incomplete inspections - Re‑establishing connections and configurations - Cleaning up and validating asset data - Ensure endpoint configurations and asset records are current and reliable.

We are seeking an experienced L2 Endpoint Systems Engineer to support our endpoint engineering team with a strong focus on patching operations and endpoint management. This role will work closely with existing team members to ensure endpoint devices are secure, compliant, and operationally healthy across the organization. The ideal candidate will be hands‑on, ticket‑driven, and comfortable operating in an MSP or enterprise environment, with the ability to contribute immediately to patching efforts and assist with remediating a backlog of deployments in Liongard. Key Responsibilities: Endpoint Patching & Maintenance - Perform patching and updates for client systems using Kaseya VSA. - Manage and deploy operating system and application patches through Microsoft Intune. - Support patching activities using Datto RMM, including monitoring, troubleshooting failures, and ensuring successful deployment. - Generate and maintain patch compliance reports, ensuring systems meet security and compliance standards. Endpoint Management & Automation - Deploy, update, and manage third‑party applications across endpoint devices. - Use PowerShell scripting to automate endpoint tasks, improve efficiency, and resolve recurring issues. - Maintain endpoint performance, stability, and security across multiple environments. Ticketing & Operational Support - Handle and resolve incidents, service requests, and patch‑related issues via the ConnectWise ticketing system. - Work independently on L2‑level tasks while escalating complex issues when appropriate. - Follow defined SLAs and operational processes in a high‑volume, ticket‑driven environment. Asset Management & Documentation (Liongard Focus) - Maintain accurate endpoint documentation and asset visibility using Liongard. - Assist with remediating an existing backlog of Liongard deployments, including: - Reviewing and fixing failed or incomplete inspections - Re‑establishing connections and configurations - Cleaning up and validating asset data - Ensure endpoint configurations and asset records are current and reliable.

Title: IT Systems Engineer And Architect Location: Annapolis Junction United States Full time job requisition id R0237214 IT Systems Engineer & Architect The Opportunity: Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in mission partner engineering? You understand your customer’s environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. As an IT Systems Engineer & Architect on our team, you have the chance to shape the Department of War (DoW) by leading digital transformation and systems engineering efforts to establish the next generation of communications architectures for our partners and allies. Your customer will trust you to not only design and develop these systems, but also evolve them with advanced technology solutions. On our team, you’ll be able to broaden your skill set into areas like cloud communications, collaborative applications, federated identify, and more. Grow your skills by merging IT infrastructure, systems engineering, and digital transformation to create coalition partner architectures of the future. Join our team and create the future of mission partner engineering in the DoW. Join us. The world can’t wait. You Have: - Experience implementing Microsoft 365 capabilities - Experience working with allies and partners to solve communications challenges - Knowledge of IT infrastructure architectures - Ability to understand and distill complex IT architectures and develop IT system transition strategies - Ability to travel to OCONUS locations up to 10% of the time - Secret clearance - Bachelor’s degree and 20+ years of experience in defense communications systems, or Master’s degree and 10+ years of experience in defense communications systems Nice If You Have: - Experience with cloud technologies and federated mission networking - Knowledge of existing mission partner capabilities and DoW strategies for mission partner solutions Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.  Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,900.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. - Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. - Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. - Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.