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Appointment Setter
Location
Colombia
Posted
58 days ago
Salary
$3,000.0K - $3,000K / month
Seniority
Senior
Job Description
Appointment Setter
Solvo Global
• Atender un alto volumen de llamadas y responder correos electrónicos de forma profesional y cordial. • Agendar citas para pacientes nuevos y existentes de acuerdo con las políticas de la clínica, disponibilidad de los proveedores y registros médicos. • Contactar a los pacientes para confirmar, reprogramar o cancelar citas . • Mantener información precisa y actualizada de los pacientes en el sistema EHR (Electronic Health Record) . • Resolver inquietudes de los pacientes y brindar información general sobre los servicios de la clínica. • Colaborar con otros miembros del equipo para garantizar un flujo de trabajo ágil y eficiente.
Job Requirements
- Fluidez en inglés y español (oral y escrita) — requisito indispensable
- Experiencia previa en servicio al cliente o roles administrativos en el sector salud en el area de contact center
- Excelentes habilidades de organización y manejo del tiempo
- Fuertes habilidades interpersonales y de comunicación.
- Capacidad para trabajar de forma remota y manejar varias tareas simultáneamente en un entorno dinámico.
Benefits
- Contrato estable con salario competitivo
- Trabajo 100% remoto desde ciudades con sede Solvo
- Oportunidad de crecimiento profesional en un entorno internacional y colaborativo
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