Scheduling and Appointment Management Coordinator Department: Serefin Health Employment Type: Contract Location: Remote Compensation: $56,000 - $60,000 / year Description The Scheduling and Appointment Management Coordinator is a supportive role within the Assistant Coordinator team working closely with the care coordination teams and reporting directly to the reporting directly to the Vice president, Serefin Health. Acts as a supportive member working with the scheduling program leads, program management team, care coordinators, and families to ensure the timely management of appointments. This position is dynamic in nature and will require an empathetic and dedicated team player who demonstrates creativity and innovation, while also being caring, motivational, and dedicated. Key Responsibilities - Support the coordination, scheduling, and ongoing management of care appointments with families and clients, including oversight of translation and interpretation services. - Work closely with the program managers to ensure the scheduling practices and protocols are sustained for care coordinators and families. - Leveraging smart technology to ensure all appointments are properly scheduled and care coordinator’s time optimized. - Accountable for managing and confirming all appointments handled are properly managed. - Provide assistance with staff training, education gaps, and on the moment support as it relates to the scheduling and appointment management, as needed. - Assist with developing supporting documents and tools along with developing standardised protocols and policies and procedures as it relates to appointment management. Along with, Supporting the organization’s operational goals including other aspects of the business. Skills, Knowledge and Expertise - Bachelor’s Degree with experience working in a related discipline including providing support to families of children with ASD and/or developmental disabilities with basic understanding of the OAP. An equivalent combination of education and similar experience will be considered. - Sound understanding of issues faced by people with autism, intellectual or developmental disabilities. - Fluency in written and oral English is required and French is strongly preferred. - Good understanding of Microsoft Office, especially Word, PowerPoint, Excel, and Teams along with other software’s required. - Excellent verbal and written communication skills. - Displays ability to navigate through complex relationships, information, and issues, and find solutions. - Demonstrated commitment to principles of social justice, diversity, equity, inclusion, and cultural competence. - Proven, strong problem-solving and conflict resolution skills. - Demonstrated analytical, organizational, and conceptual skills. - Strong work ethic, integrity, and accountability with an excellent attendance record. - Self-directed, courageous, and highly motivated. - Reliable and flexible individual to work as part of a diverse team.

• Calendar & Booking Management • Client Readiness & Non-Negotiables • Light Pain Discovery & Client Context (Level 1–2) • Client Communication, Confidence Building & Advisor Edification • Health Advisor Support & Ongoing Communication • Systems, CRM & Communication Proficiency • Show Rate Protection & Escalation

Remote Sales Appointment Setter – Experienced Only | $50–$63 per Appointment | Weekly Pay plus 🔒 Please do not apply unless you have 2+ years of recent outbound appointment-setting experience. ( Must Live and work in the USA! !! To be considered ) This role is NOT entry-level and is not suitable for customer service reps or telemarketers without relevant sales setting experience Experience Required / No Beginners – Please Read Carefully Are you a proven appointment setter craving high earnings, flexibility, and exclusive pre-qualified leads? Join an elite team where your skills are respected, rewarded, and given every chance to thrive. 🔒 Important: Only candidates with 2+ years of recent outbound appointment-setting experience will be considered. This role is not suitable for customer service reps or those without sales appointment-setting backgrounds. U.S. residents only. 💼 About the Role You’ll connect with individuals interested in estate and asset protection planning, booking appointments for our licensed sales agents. All leads come warmed up—absolutely no cold calling. This position offers weekly pay, flexible scheduling, and uncapped income potential. Top performers regularly earn $60K to $70,000+ per year. Great position for Full Time Remote Appointment setters. ✅ What You Need to Succeed - Minimum 2 years recent outbound phone-based appointment setting experience (field or virtual sales) - Proven confidence handling objections; excellent communication skills - Must reside and work in the United States (no international applicants) - Reliable home office setup and strong internet connection - High Speed Computer (Laptop) Headset and High Speed internet. No Google Chromebooks ! - Ability to commit to at least 35 hours weekly - Full time only 💰 Perks & Compensation- - $50–$63 per qualified appointment booked - Performance bonuses for call volume and dialing hours- Up to .12 per Dial ! - $250 onboarding bonus after training milestones - Get paid weekly via direct deposit - Set your own hours (within calling windows) - 100% remote – work from the comfort of home - Warm leads provided – everyone's interested 📞 Your Core Responsibilities - Place outbound calls to warm, pre-qualified prospects- This is not Cold Calling . - Follow proven scripts and processes to secure appointments - Log every call and interaction accurately in our CRM - Overcome objections and consistently maintain a high conversion rate 🚫 Please Do Not Apply If: - You have less than 2 years’ outbound appointment-setting experience - Your background is only inbound or customer service calls - You cannot commit to steady weekly hours - You Live outside the U.S. - You do not enjoy outbound calling or objection handling 🚀 Ready to Stand Out? Submit your resume and a brief cover note detailing your outbound appointment-setting track record. Only qualified, targeted applicants will be contacted—mass applications will not be reviewed. Take control of your schedule, income, and career growth—apply now and unlock your potential with a team that values expert appointment setters!

Role Description New Jersey IEC is looking for a Remote Medical Scheduler to join our team in Somerset. This part-time position offers the flexibility of remote work and presents an exciting opportunity to contribute to the healthcare sector within the construction industry. As a Remote Medical Scheduler, you will play a crucial role in coordinating medical appointments and ensuring efficient communication between patients and healthcare providers. Your organizational skills and attention to detail will help facilitate smooth operations, ultimately supporting our commitment to health and safety in the workplace. Responsibilities - Schedule and confirm medical appointments for employees - Maintain accurate records of patient information and appointments - Communicate effectively with patients and healthcare providers - Coordinate pre-employment medical evaluations and follow-up appointments - Assist in managing medical documentation and compliance - Respond to inquiries related to scheduling and medical services - Ensure adherence to health and safety protocols - Support the team in various administrative tasks as needed Qualifications - Proven experience in medical scheduling or related field - Strong organizational and time management skills - Excellent verbal and written communication abilities - Proficiency in scheduling software and Microsoft Office Suite - Ability to work independently and as part of a team - Detail-oriented with a focus on accuracy - Knowledge of healthcare regulations and compliance is a plus - High school diploma or equivalent; relevant certifications are preferred Benefits - Competitive hourly salary range of $29 - $34 - Supportive work environment that values teamwork and professional development