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Bridging the gap between Developers (Dev) and End-Users (Rev) across the globe.
Software Engineer
Location
Worldwide
Posted
88 days ago
Salary
0
Seniority
Mid Level
Job Description
Software Engineer
DevRev
Role Description At DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics, and workflows are used in customers' processes. What You'll Do: - Customer-facing: 30% working directly with customers. - Coding & Integration: 70-80% hands-on technical implementation. - Build & Deploy Solutions: - Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows. - Integrate Systems: - Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow. - Optimize AI Performance: - Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience. - Own Data Insights: - Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making. - Prototype & Iterate: - Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback. - Lead Cross-functional Collaboration: - Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment. - Guide Technical Adoption: - Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations. - Travel Ready: - Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements. Qualifications - 3+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus. - Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. - Strong proficiency in TypeScript/JavaScript, Python, data structures and algorithms. (Nice to have: Go) - Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions. - Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures. - Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability). - Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures. - Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution. - Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations. - Strong track record triaging and unblocking both technical and non-technical blockers to keep projects moving forward. - Experience writing concise, well-structured documentation that supports long-term team understanding and seamless onboarding. - Strong written and verbal skills to articulate technical concepts to engineers, product teams, and business stakeholders. Company Description DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
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This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is fully remote. The candidate for this position will be responsible for developing and programming media for use in interactive eLearning training products. - Interact with team members, customers, and Subject Matter Experts (SMEs) to develop interactive Web-Based Training (WBT) and Computer-Based Training (CBT) products for government and commercial clients. - Create top quality graphic designs and illustrations. - Develop animations, interactive exercises, and other media for training courses. - Perform advanced programming tasks for the development of course navigation and interactivity. - Deploy courses within Learning Management Systems. - Remain current with eLearning industry tools and technology. - Demonstrate attention to detail and ability to meet tight deadlines. - Prioritize workload and manage time efficiently. - Work/lead in a team environment. Qualifications - Bachelor’s Degree in Graphic/Multimedia Design, Computer Science, or similar from an accredited college or university. - 0-3 years of related experience is required. A combination of education and work experience may be considered in lieu of a degree. Requirements - Demonstrated ability to perform programming tasks using JavaScript, XML and/or JSON, and HTML/HTML5. - Demonstrated experience creating interactive multimedia content including animation and interactive exercises. - Strong graphic design and illustration skills using Photoshop and vector-based graphics program(s). - Sound interpersonal and communication skills, including the ability to interact effectively in a team environment and lead small groups of digital artists. - A portfolio is required (an online portfolio is preferred). - Must be able to obtain a security clearance at Secret level or higher. Company Description


