• Execute and optimize daily and advanced content curation tasks across written publications and audio content. • Write and report relevant bugs and errors using best practices through internal database systems. • Manage escalations related to metadata, content integrity, and platform quality. • Prioritize tasks and issues quickly and efficiently. • Balance workloads across a distributed team to ensure throughput and coverage. • Develop and maintain standard operating procedures (SOPs), workflow guides, and training materials. • Identify process gaps and implement improvements to increase efficiency and reduce error rates. • Adhere to project-specific quality standards as defined by client guidelines. • Complete assigned tasks accurately and within established timelines.

• Develop and manage content that supports LeanTaaS’ business priorities, audience needs, and go-to-market goals. • Create high-value content across digital channels, including website pages, landing pages, blog posts, customer stories, webinars, campaign assets, and thought leadership. • Develop polished, executive-ready presentation content for webinars, conferences, customer-facing moments, and other strategic marketing programs. • Translate complex healthcare, operational, and AI-related topics into clear, credible, and engaging content for enterprise audiences. • Partner with Product Marketing, Communications, Customer Marketing, Demand Generation, Customer Success, and Sales to identify and develop the highest-value content opportunities. • Analyze content performance and use insights to refine editorial strategy, content formats, and content pathways over time. • Oversee website content, architecture, and user experience to support engagement, lead generation, and funnel conversion. • Own website-related KPIs, including traffic, SEO, engagement, conversion, technical performance, and pipeline contribution. • Continuously optimize landing pages, navigation, and content pathways to improve user experience and lead conversion. • Use keyword research, SEO best practices, and behavioral insights to improve discoverability, personalization, and performance. • Partner with technical and operations teams to ensure website forms, tools, and integrations function effectively across platforms such as Marketo and Salesforce. • Maintain and manage content systems and repositories, including Vimeo, Notion, CMS platforms, and other shared marketing tools. • Ensure assets are organized, accessible, up to date, and easy for marketing and sales teams to use. • Establish processes for content tagging, version control, and internal discoverability. • Support publishing workflows and help improve overall content operations efficiency. • Partner with internal teams and external agencies to execute content and digital initiatives successfully. • Work closely with Demand Generation to align content to campaigns, nurture programs, and conversion goals. • Collaborate with Customer Success and Customer Marketing to ensure customer stories, proof points, and outcomes are accurate and usable. • Support strategic marketing and sales conversations with relevant content, customer proof, and presentation materials when needed. • Manage stakeholder reviews and approvals for key content and storytelling assets.

• Define and deliver a cohesive global content and thought leadership strategy • Develop high-impact, insight-driven content across various platforms • Translate complex expertise into compelling narratives • Lead the global content and thought leadership function

• Lead a global content and thought leadership strategy aligned to brand positioning • Serve as editorial lead on complex, high-profile, multi-author content • Partner with senior leaders to identify priority themes • Chair and coordinate the Global Editorial Committee • Oversee prioritization, resourcing, and sequencing of content • Lead the global content and thought leadership function • Write and edit senior-level thought leadership content • Champion AECOM’s Stylebook and develop editorial frameworks • Advocate content consistency across formats and channels