Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a German Speaking Customer Service Representative to join a leading travel company based in Greece. This role involves delivering exceptional service to German-speaking clients while assisting them with their travel plans and inquiries. Responsibilities - Provide outstanding customer service to German-speaking travelers via phone, email, and chat. - Assist customers with travel bookings, itinerary changes, and general travel-related questions. - Handle customer complaints and resolve issues efficiently to ensure customer satisfaction. - Collaborate with internal teams and travel partners to coordinate seamless travel experiences for clients. - Stay updated on travel policies, offers, and procedures to provide accurate information. - Maintain detailed records of customer interactions and transactions.

Patrique Mercier Recruitment FR is proud to offer an exciting opportunity for a Greek Player Support Specialist for Riot Games, based in Sofia with fully paid relocation. This position is perfect for those passionate about gaming and dedicated to providing exceptional support to players. As a Player Support Specialist, you will assist Greek-speaking players, ensuring their issues and inquiries are addressed efficiently and professionally. Responsibilities - Offer high-quality support to Greek-speaking players through various channels including email, chat, and support tickets. - Troubleshoot and resolve account-related issues such as login difficulties, account recovery, payments, and general inquiries. - Document and manage customer interactions diligently within the support ticketing system. - Communicate clearly and effectively with players regarding game policies, procedures, and updates. - Work collaboratively with other teams to escalate and resolve complex problems. - Stay informed about the latest Riot Games features, updates, and community trends to provide accurate support. - Contribute to improving support workflows and overall player satisfaction.

Patrique Mercier Recruitment FR is proud to offer an exciting opportunity for a Greek Player Support Specialist for Riot Games, based in Sofia with fully paid relocation. This position is perfect for those passionate about gaming and dedicated to providing exceptional support to players. As a Player Support Specialist, you will assist Greek-speaking players, ensuring their issues and inquiries are addressed efficiently and professionally. Responsibilities - Offer high-quality support to Greek-speaking players through various channels including email, chat, and support tickets. - Troubleshoot and resolve account-related issues such as login difficulties, account recovery, payments, and general inquiries. - Document and manage customer interactions diligently within the support ticketing system. - Communicate clearly and effectively with players regarding game policies, procedures, and updates. - Work collaboratively with other teams to escalate and resolve complex problems. - Stay informed about the latest Riot Games features, updates, and community trends to provide accurate support. - Contribute to improving support workflows and overall player satisfaction.

• Provide friendly, efficient, and professional customer service • Resolve issues quickly and effectively • Recommend solutions that enhance the customer experience • Work within assigned client programs to meet performance goals • Handle inbound and outbound calls based on your assignment • Successfully complete training and stay updated with ongoing learning • Enter and manage orders, handle cancellations/changes, and request reprints or credits • Ensure security and privacy for every interaction • Accurately enter data and ensure smooth follow-up processes • Monitor individual performance and contribute to team success • Participate in outbound calls as needed to meet client objectives • Support team and company goals while maintaining a professional and secure work environment