• Ejecutar la gestión de cobranza y compensaciones bilaterales. • Aplicación y control de pagos. • Conciliación de estados de cuenta. • Identificación de clientes críticos. • Mantenimiento de información de clientes. • Apoyo al control financiero mediante la actualización de movimientos bancarios y cargue de recibos de caja en el sistema.

Title: Medical Collections Call Center Agent Location: Bowling Green United States Job Description: Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Medical Collections Call Center Agent today with Parallon. This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Schedule: Full-time position that requires 1 mid / evening shift/per week/on a Monday, Tuesday, Wednesday, or Thursday 11am- 9pm CST1 Saturday per month Hours between 9:00 AM - 3:00 PM CST. Job Summary and Qualifications As a Patient Account Collections Specialist you will be responsible for outbound calls with account follow-up and resolution of patient receivables while providing excellent customer service. This position is work from home; must live within an HCA Healthcare hospital market area. Duties and Responsibilities: Refer calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone. Identify problem accounts and escalate as appropriate. Update the patient account record to identify actions taken on the account. Work with patients and guarantors to secure payment on outstanding account balances. Maintain minimum production standards. Achieve passing quality review scores per unit requirements. Produce acceptable unit collection volumes. Work within company attendance guidelines. Provide excellent customer service. Work with other team members and management in a professional manner.? Qualifications:Previous Call Center experience preferred.Minimum one-year related experience preferred, preferably in healthcare. Experience with collections in healthcare revenue space is preferred. BILINGUAL is not required, but a plus Benefits Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services - Wellbeing support, including free counseling and referral services - Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence - Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling - Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing - Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. " Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. " "The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Collections Call Center Agent opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Medical Collections Call Center Agent Location: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA Job Description: schedule Full-time • Work From Home business_center Admitting Registration Clerical and Scheduling find_in_page Job ID: 4433785 Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Medical Collections Call Center Agent today with Parallon. This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Schedule: - Full-time position that requires 1 mid / evening shift/per week/on a Monday, Tuesday, Wednesday, or Thursday 11am- 9pm CST - 1 Saturday per month Hours between 9:00 AM - 3:00 PM CST. Job Summary and Qualifications As a Patient Account Collections Specialist you will be responsible for outbound calls with account follow-up and resolution of patient receivables while providing excellent customer service. This position is work from home; must live within an HCA Healthcare hospital market area. Duties and Responsibilities: - Refer calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone. - Identify problem accounts and escalate as appropriate. - Update the patient account record to identify actions taken on the account. - Work with patients and guarantors to secure payment on outstanding account balances. - Maintain minimum production standards. - Achieve passing quality review scores per unit requirements. - Produce acceptable unit collection volumes. - Work within company attendance guidelines. - Provide excellent customer service. - Work with other team members and management in a professional manner.? Qualifications: - Previous Call Center experience preferred. - Minimum one-year related experience preferred, preferably in healthcare. - Experience with collections in healthcare revenue space is preferred. - BILINGUAL is not required, but a plus Benefits Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services - Wellbeing support, including free counseling and referral services - Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence - Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling - Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing - Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. " Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Collections Call Center Agent opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Shift: Monday through Friday, 8:00 AM - 4:30 PM Compensation: $24.00 per hour Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. SUMMARY: Responsible for provision of varied administrative support duties related to the collection of delinquent accounts receivables due to the corporation for payment. ESSENTIAL FUNCTIONS: - Contact clients regarding past due invoices; contact clients regarding duplicate payments, overpayments, underpayments and credits; document all contacts and conversation in system. - Work with Project Managers and Account Executives with disputed invoices and when responses are not received. - Send client copies of invoices, as requested; upload invoices into system for Wide Area Workflow and IPP. - Support AR in reconciling assigned account payments; enter detailed notes in AR system and on weekly worksheet regarding emails to customers, payment status, invoices sent to customers, disputed items, short & over payment status. - Process credit card/ACH payments. - Cover CorpCC email to process credit card payments for all labs. - Process credit card/ACH payments. - Process and resolve Unapplieds/Short Balances/refunds - research and inform UA where payments need to be applied on accounts. - Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. - Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: High School Diploma/GED; AND two (2) years of collections/financial administrative support experience; OR an equivalent combination of education, training and experience. Required Knowledge and Skills Required Knowledge: - Principles and practices of collections. - Principles, practices of financial, and claims auditing. - Administrative practices and procedures, such as business letter writing and the operation of common office equipment. - Correct English usage, including spelling, grammar, punctuation, and vocabulary. - Standard business arithmetic, including percentages and decimals. - Computer applications and systems related to the work. - Principles and practices to serving as an effective project team member. - Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations. - Correct business English, including spelling, grammar and punctuation. Required Skills: - Compiling and reviewing financial figures for completeness, accuracy and compliance with policies and procedures. - Interpreting, applying and explaining corporate policies and procedures. - Using tact, discretion, and initiative within established guidelines. - Researching, compiling, and summarizing a variety of informational materials. - Composing correspondence and other written independently or from brief instructions. - Establishing and maintaining effective working relationships with those contacted in the course of the work. - Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. - Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. - Maintaining databases, forms, documents and related information. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.