Job Closed
This listing is no longer active.
Working to provide “legal made simple,” Rocket Lawyer is an online and on-call legal service that has been dedicated to providing simple and affordable legal assistance to indi
AI UX Conversational Analyst Intern
Location
United Kingdom
Posted
63 days ago
Salary
£32.0K - £39K / year
Seniority
Entry Level
Job Description
AI UX Conversational Analyst Intern
Rocket Lawyer
• Transcript Analysis: Review anonymized chat logs to identify where Rocket Copilot "hallucinates" or where users feel frustrated by legal complexity. • Research Design: Work with product, design, data, legal, and engineering teams to establish user-value focused research questions to assess user value and value gaps in our products. • User Research Support: Help coordinate and take notes during usability sessions where real users interact with our AI agents. • Quality Audit: Maintain a "Library of Truth"—documenting the best-performing conversational patterns to be reused across the platform. • Outcome focused: Focusing on producing insights on which conversations lead to conversion and engagement • Prompt Testing: Run "A/B tests" on different AI prompts to see which version provides the most helpful, legally safe, and engaging response. • Style Guide/ Rubric: Based on your insights during this internship, create a style guide on voice and tone to which users respond better
Job Requirements
- Recent Grad: Research focused Masters degree in Linguistics, Cognitive Science, or a similar field.
- Analytical Curiosity: You love digging into data to find the "Why" behind a user's behavior.
- Writing Skills: You can take a 10-sentence text and turn it into a 2-sentence conversational response without losing the meaning.
- Research Background: You have undertaken previous research projects in different areas. Cataloging experience is a plus.
- Some familiarity with LLMs (like Gemini) and a desire to learn professional tools
- Mission-Aligned: You believe that everyone, regardless of their bank account, should have access to legal protection
- Language/ Translation Skills: You can understand the nuances in analyzing the style, tone and language used by Copilot, and identify where users respond positively.
Related Guides
Related Categories
Related Job Pages
More Product Designer Jobs
Job Description Junior jurist för internationella klienter till CSC Global Malmö Måndag till fredag (40 timmar per vecka) Hybrid - På plats under inskolningsperioden Just nu söker vi dig som är nyutexaminerad jurist alternativt har några års erfarenhet av juristyrket och vill ta nästa steg i din karriär. Vi söker dig som drivs av att ingen dag är den andra lik och värderar ett arbete där teamet, leveransen och att få arbeta brett och internationellt ligger dig varmt om hjärtat. Om rollen Som jurist hos oss ansvarar du för din egen klientportfölj där utländska koncerner vill etablera sig i Sverige. Du kommer att tillsammans med dina kollegor koordinera och leda den formella delen av klienternas lokala verksamhet som kan innebära allt från upprättande av klientbolagens handlingar till övergripande styrelsearbete. Som jurist hos oss blir man expert på bolagsadministration och kan ena dagen arbeta med upprättande och granskning av protokoll och diverse bolagshandlingar, nästa dag verkställa utdelningar, fusioner eller kapitaltillskott och veckan efter delta i styrelsemöten. Du jobbar tätt med advokater, revisorer och skatterådgivare från alla världens hörn där rådgivarna tillhandahåller den legala rådgivningen och du implementerar och administrerar det som behövs för den löpande förvaltningen av bolaget. Där rådgivare klassiskt sett involverar sig i enskilda transaktioner så följer CSC bolagen löpande under dess livstid. Vad utländska koncerner behöver vid etablering i Sverige kan skilja sig åt från fall till fall vilket innebär att vi skräddarsyr lösningar efter behov. Vem är du? Som person uppskattar du att arbeta i en internationell miljö, är driven, trivs med ett stundtals högt tempo, är initiativtagande och tycker om att samarbeta med ditt team samtidigt som du är självgående när det behövs. Du har även; - Erfarenhet eller intresse för t.ex bolags-, fastighets- eller skatterätt - Utbildning/examen inom juridik - Flytande svenska och engelska i både tal och skrift. Gärna kunskaper i ytterligare språk - Goda kunskaper i företagsekonomi eller arbete för klient/som konsult är meriterande Vad erbjuder vi dig? CSC är globalt ledande när det kommer till att leverera företagslösningar till klienter som verkar och investerar på den internationella marknaden. Vi är över 8 500 kollegor utspridda i över 30 länder i Europa, USA, Asien och Mellanöstern. Vi levererar högkvalitativa och skräddarsydda tjänster inom juridik, redovisning, lön, fonder, förvaringsinstitut och kapitalmarknad - alltid med syfte att bygga långsiktiga relationer. På Malmökontoret är vi idag 20 medarbetare som sitter i ljusa och fräscha lokaler på Stortorget i Malmö. Vi är ett gäng som tycker om att hitta på saker tillsammans och vi värderar högt en arbetsplats som kan fungera i symbios med livet. Vi erbjuder dessutom goda möjligheter till personlig och professionell utveckling samt konkurrenskraftiga anställningsvillkor och härliga förmåner. Vad sägs om exempelvis Skånetrafiken-kort varje månad eller en cykel för motsvarande värde och ett friskvårdsbidrag på 5000 kr? Ansökan Ansök genom länken i annonsen, där kommer du att kunna bifoga CV eller LinkedIn-profil, betyg och eventuella intyg, samt personligt brev om du vill. Ser För frågor gällande tjänsten eller rekryteringsprocessen är du varmt välkommen att kontakta Talent Acquisition Partner Naomi Thomas på +44 (0) 7341 127 756 eller naomi.thomas@cscglobal.com. Vi kallar löpande till intervju, så skicka gärna din ansökan så snart som möjligt och senast 30 april 2026. Vänligen skicka in din ansökan på engelska. #LI-NT1 #CSC #CSCCareers About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. About the Team At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. - CSC is a great place to work with smart and dedicated people. - We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. - We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. - As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
Product Designer
PavagoPavago specializes in connecting businesses with top-tier offshore talent in operations, sales, and marketing, offering a comprehensive recruitment solution designed to reduce cost
Job Title: Product Designer Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for sprint reviews, design handoffs, and user testing) About the Role: Our client is seeking a Product Designer to shape the end-to-end experience of digital products. This role requires balancing user-centered design principles with business objectives, producing designs that are functional, intuitive, and scalable. The Product Designer will lead research, create prototypes, establish design systems, and partner with engineering and product management to bring experiences to life. Responsibilities: - User Research & Discovery: - Conduct user interviews, surveys, and usability studies to identify needs and pain points. - Create personas, journey maps, and user flows to guide design decisions. - Analyze product usage data (Mixpanel, Amplitude, Hotjar) to inform iterations. - Wireframing & Prototyping: - Translate insights into low-fidelity sketches and high-fidelity prototypes using Figma, Adobe XD, or Sketch. - Iterate quickly, testing designs with stakeholders and users before development. - UI & Interaction Design: - Deliver pixel-perfect designs for web and mobile interfaces. - Define interaction patterns, animations, and micro-interactions that enhance usability. - Ensure consistency across platforms by maintaining component libraries and style guides. - Design Systems: - Build and maintain scalable design systems that include typography, color palettes, icons, and reusable components. - Ensure all teams adopt and adhere to system standards. - Accessibility & Usability: - Incorporate WCAG 2.1 accessibility standards into all designs. - Test for usability across devices, screen sizes, and assistive technologies. - Collaboration & Handoff: - Partner with product managers to define scope and priorities. - Work with engineers to ensure designs are implemented accurately, using Zeplin, Figma Dev Mode, or InVision Inspect. - Provide ongoing support during development to refine edge cases. - Iteration & Testing: - Gather user feedback after launches and measure product performance. - Run A/B tests on UI variations to validate improvements. - Continuously refine workflows to improve user outcomes. What Makes You a Perfect Fit: - Strong empathy for users paired with business-minded pragmatism. - Excellent communicator who can defend design choices with data. - Portfolio demonstrating UX problem-solving and UI craftsmanship. - Comfortable collaborating in Agile sprint environments. Required Experience & Skills (Minimum): - 2+ years professional product design experience. - Proficiency in Figma, Adobe XD, or Sketch. - Experience creating user flows, wireframes, prototypes, and responsive layouts. - Solid understanding of UX principles, usability, and accessibility standards. Ideal Experience & Skills: - Experience designing SaaS platforms, consumer apps, or enterprise tools. - Familiarity with front-end development basics (HTML/CSS/JavaScript) for better dev collaboration. - Experience scaling and maintaining design systems. - Exposure to analytics and testing tools (Mixpanel, Amplitude, Optimizely). What Does a Typical Day Look Like? A Product Designer’s day revolves around translating user needs and business goals into usable, elegant product experiences. You will: - Research and analyze user feedback, behavior data, and competitive products to identify opportunities. - Sketch and prototype new features or flows, iterating with stakeholders to validate direction. - Develop high-fidelity UI designs that are consistent with brand and design systems. - Collaborate with developers and product managers to ensure smooth handoffs and accurate implementation. - Test and iterate on designs post-launch, refining workflows and features for improved adoption and satisfaction. In essence: you ensure that every product experience is intuitive, accessible, and valuable to both users and the business. Key Metrics for Success (KPIs): - Usability scores (task success, ease of use). - Improved engagement and retention metrics. - Consistent adoption of design systems across teams. - On-time delivery of design assets to development. - Reduction in design-related rework post-launch. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Portfolio Review + Practical Task (e.g., design a 3-screen flow for a new feature in Figma) - Client Interview - Offer & Background Verification
• Design scalable concepts -- We design for many platforms and content types. We drive design ideas from early business needs, through rough concepts, to final, pixel-perfect implementation. • Show attention to details on all levels -- Our work doesn't begin or end with pixels. We are constantly brainstorming new ideas and concepts while optimizing our current experiences. • Stay on brand, until you can’t -- We know how to work within a design system while recognizing opportunities to draw outside the lines and improve our design language. • Be a team player -- We don’t design in a bubble and everyone has a voice in our projects.
Role Description Como Product Designer você irá liderar a criação de novas funcionalidades e o aprimoramento das existentes, atuando em um ambiente dinâmico e colaborativo, sendo responsável por conduzir o processo de design de ponta a ponta, desde a descoberta do problema até a entrega da solução final. Também será um agente chave na evolução do Design System, trabalhando de perto com stakeholders e equipes de desenvolvimento para garantir um handoff fluido. Adicionalmente, irá realizar pesquisas qualitativas e quantitativas, conduzir product discoveries, e tomar decisões de design orientadas por dados. O que vai fazer no seu dia a dia? - Liderar descobertas e definir oportunidades de produto com base em dados e IA. - Integrar ferramentas de IA no fluxo de design para aumentar velocidade, consistência e eficiência. - Trabalhar em parceria com Product Managers e engenheiros para definir roadmaps e priorizações. - Orientar o time de design no uso de IA e automações de processos da área. - Monitorar e mensurar resultados das soluções por meio de métricas de negócio e experiência. - Mentorar designers e fomentar boas práticas de UX, dados e IA na cultura da empresa. - Conduzir o processo de design de ponta a ponta, desde a descoberta até a entrega das soluções. - Colaborar com stakeholders e o time de desenvolvimento para garantir uma transição eficiente entre design e implementação. - Desenvolver wireframes, protótipos e fluxos de interação, garantindo que as soluções sejam alinhadas com os objetivos do produto e ofereçam uma experiência intuitiva e fluida. - Trabalhar de forma ágil, utilizando metodologias como Scrum no dia a dia. - Manter-se atualizado(a) com as tendências de design e boas práticas do mercado. - Atuar como guardião do Design System, garantindo consistência e evolução contínua. Qualifications - Experiência comprovada em todo o ciclo de design de produto digital, da pesquisa ao handoff para desenvolvimento. - Experiência na gestão e evolução de Design System em escala. - Domínio avançado de Figma. - Conhecimento em ferramentas de análise de dados e comportamento de usuários (Amplitude, Hotjar, Google Analytics) e métricas de produto. - Fortes habilidades de prototipagem e design de interação, com olhar apurado para experiência do usuário. - Vivência em times multidisciplinares, colaborando com PMs e Tech Leads em contextos ágeis (Scrum, Kanban). - Experiência prévia em ambientes dinâmicos de produto digital em escala. - Autonomia, pensamento crítico orientado a resultados e boa comunicação entre áreas. - Mentalidade inovadora, aberta a novas tecnologias, com empatia, senso de dono e foco na jornada do cliente. - Portfólio que comprove sua atuação em produtos digitais (obrigatório). Requirements - Experiência prévia em plataformas SaaS B2B. - Familiaridade com o setor educacional e/ou financeiro. - Já ter atuado em jornadas de Onboarding e desenvolvimento de novos produtos.


