• Develop and maintain the price book, ensuring competitive and profitable pricing structures. • Lead the overall pricing strategy, including analysis of market trends, competitor pricing, and customer value propositions. • Own the comprehensive commercial strategy, aligning it with company goals and adapting to evolving business needs. • Partner with product teams to inform pricing and commercial decisions based on feature development and roadmap. • Work with finance to analyze financial impacts of pricing models and commercial initiatives. • Collaborate with sales and marketing to align strategies, support deal structuring, and enhance go-to-market efforts. • Oversee renewals processes, including tracking, negotiation, and execution to maximize retention rates. • Maintain and optimize the renewals database for accurate forecasting and reporting. • Ensure customer compliance with contracts, identifying risks and implementing mitigation strategies. • Lead contract structuring and negotiations for key deals, renewals, and amendments. • Implement tools and processes to track and enhance commercial performance metrics. • Conduct in-depth market research to inform pricing models and commercial decisions. • Analyze competitor offerings, industry benchmarks, and economic factors impacting SaaS pricing. • Generate actionable insights from data to refine strategies and identify new revenue opportunities.

• Design and oversee the implementation of scalable, multi-cloud, and geo-redundant carrier-grade APIs. • Lead development efforts using modern technology stacks, including Golang, Node.js (JavaScript), Java, serverless, and EKS architectures. • Champion and integrate AI development tools and methodologies to enhance engineering productivity and product capabilities. • Establish and enforce industry best practices for the full software development lifecycle (SDLC), including coding standards, CI/CD pipelines, and automated testing. • Collaborate with engineering, product, sales, and business development teams to establish requirements, provide estimates, and meet production deadlines. • Mentor other engineers and drive technical decisions that create future options and align with long-term company goals.

• Develop, maintain, and enhance RESTful APIs used for system integrations • Perform corrective and evolutionary maintenance on existing services • Implement new routes and endpoints according to business requirements • Ensure the integrity, security, and performance of the APIs • Support analysis and resolution of integration failures between systems • Document endpoints, payloads, and business rules • Collaborate with internal teams (development, infrastructure, and business) • Ensure stability and operational continuity of integrations

• Design and build tools that integrate AI coding assistants into existing engineering environments • Enable and support engineering teams in adopting AI-driven workflows • Develop and manage large-scale system migrations by leveraging AI • Maintain and optimize GitLab CI/CD pipelines and containerized environments • Improve and support build systems for compatibility with new AI-driven automation