Company Description SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem. At SmartRecruiters, we are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win. Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive. Our remote-friendly culture, competitive salaries, and strong internal mobility ensure that high performers have meaningful growth opportunities in an environment built on respect and empowerment. Job Description As the Chief of Staff (CoS) to the SVP of Engineering, you will become an operational "Swiss Army Knife" and a strategic partner helping to scale the executive's time, attention, and decision-making capabilities. Your mission is to close the gap between business, product, and engineering strategies and day-to-day cross-functional execution across the entire enterprise. Operating as an "air traffic controller" for the Engineering Leadership team, you will work to align priorities, unblock cross-functional dependencies (such as the intersections between Engineering, Product Management, Go-To-Market, and Finance), and translate strategic initiatives into actionable, measurable plans. While operations leaders focus on efficiency, your fundamental mandate is effectiveness: ensuring the engineering organization is working on the right things. Key Responsibilities: Strategic Planning & Goal Alignment - Support the Engineering Strategy creation process. Help with collecting data and aligning Engineering with Product, Design, and Go-To-Market teams - Translate the Engineering Strategy into Actionable Workstreams by breaking it down into departmental OKRs and quarterly initiatives - Own the OKR framework and cadence by designing the annual and quarterly planning process - Enforce organizational focus by limiting and safeguarding strategic WIP - Foster the psychological safety required to set ambitious "stretch goals" Rhythm of the Business & Executive Operations - Design and facilitate the engineering leadership operating cadence - Lead the weekly status calls by setting the agenda, circulating pre-reads, and following up on action items - Capture critical decision logs and translate decisions into action - Manage the Quarterly Business Review (QBR) and OKR grading cascades - Own the cadence, content, and execution of engineering leadership off-sites Strategic Communications & Culture - Distill complex technical work into clear executive briefs, board-level narratives, and compelling organizational updates - Prepare the SVP for the Executive Team and Board of Directors meetings by synthesizing complex technical progress into exec-ready presentations - Help with building agenda and content for All Engineering and All R&D meetings Financial Stewardship & Workforce Management - Partner directly with the CFO, Chief People Officer and Executive Team to secure the overarching engineering budget and determine macro-level organizational design - Support capacity planning and resulting hiring plan design and execution - Partner with the People Team on designing Engineering Performance Management, Compensation Philosophy, and Promotion Processes - Track Business Impact Metrics, including project Return on Investment (ROI), avoided costs, budget variance, and strategic resource allocation Cross-Functional & Special Projects - Act as a trusted proxy to resolve escalations and pressure-test assumptions without requiring the SVP's constant presence - Lead ambiguous, cross-functional initiatives such as M&A technical due diligence, cross-departmental restructurings, or new market entry analyses Qualifications - Relevant Experience: proven experience in Engineering Operations, Technical Program Management, Management Consulting, or Engineering Leadership, preferably within a high-growth or scaling technology company - Technical Fluency: strong systems and architectural literacy; able to engage deeply with Principal Engineers, understand complex technical trade-offs - Strategic Execution: demonstrated success designing, implementing, and managing organizational goal-setting frameworks (e.g., OKRs) and operating cadences (e.g., QBRs, strategic planning) at an enterprise scale - Business & Financial Acumen: proven track record of partnering closely with Finance and People teams to drive macro-level capacity planning, manage departmental budgets, and track project ROI. - Executive Communication: Exceptional written and verbal communication skills, with a distinct ability to distill complex technical work into crisp, compelling board-level narratives and organizational updates - Leadership & Influence: high EQ and low ego, with a proven ability to lead through influence without direct authority, pressure-test senior leaders' assumptions, and foster a culture of psychological safety Preferred Qualifications - Previous experience serving as a Chief of Staff, Staff/Principal TPM, or an Engineering Manager who transitioned into strategic operations - Direct experience managing post-M&A technical integrations or driving cross-departmental organizational restructurings - Strong data analysis skills (e.g., SQL, advanced financial modeling) to independently query and validate business impact metrics Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

VP, Operational Excellence & Strategic Transformation Location: Remote | Reports to: President of Global Clients America We are not looking for someone to maintain the status quo. We are seeking a Transformation Architect- a leader who will design, build, and continuously elevate how our most critical global client operations perform. Reporting directly to the President of Global Clients America, you will own the evolution of a strong global operation and move it to the next level. Your focus is not analysis for analysis’ sake, it’s execution. You will identify where speed, automation, and alignment are holding us back, and you will redesign those systems to support scale, accountability, and sustained excellence. In this role, you will unify Data & BI, HR, and Communications into an integrated operating model that drives clarity, measurable outcomes, and world‑class client delivery. Your work will define how we operate going forward, not just what we improve today. WHAT YOU’LL DO Operational Overhaul: Conduct a "no-stone-unturned" evaluation of Global Client Operations. You will design and deploy the next generation of processes and tools that move the needle on client satisfaction and profitability. Drive Radical Accountability: Replace passive monitoring with active performance management. You will build the frameworks that hold client management teams to the highest standards of execution. Turnaround Specialist: You won’t just "review" underperforming accounts; you will dive into the friction points, diagnose the root causes, and lead the tactical turnaround to restore excellence. Cross-Functional Synergy: Break down silos. You will lead the integration of Data/Business Intelligence, and Communications to ensure our operations are data-driven, talent-heavy, and strategically aligned. Strategic Influence: Act as a key advisor to regional leadership. You are the bridge between high-level strategy and ground-level execution, ensuring every initiative is built for scale and impact. WHO YOU ARE A Change Agent: You have a proven track record of not just managing change but initiating it. You aren’t afraid to challenge legacy thinking if there is a better way to win. Data-Obsessed: You don’t make decisions based on "gut feelings." You use BI and financial indicators to hunt for opportunities and measure success. Resilient Leader: You thrive in high-pressure environments. You can handle the "urgent" while never losing sight of the "important." Exceptional Communicator: You can distill complex operational data into a compelling narrative for executive-level stakeholders. MINIMUM QUALIFICATIONS Experience: 10+ years of progressively responsible leadership in services industry. We value a track record of operational transformation and P&L optimization. Education: Bachelor’s degree preferred Proven Track Record: You bring a demonstrated history of taking ownership, navigating complexity, and delivering measurable, business‑impacting results. THE "FINE PRINT" (Essential Functions & Requirements) Financial Stewardship: Audit client accounts and analyze financial indicators to ensure we are operating at peak profitability. Compliance & Ethics: Lead with unshakeable integrity, ensuring all operations meet the highest legal and ethical standards. Agility: Ability to handle multiple high-stakes projects concurrently Physical/Mental Capacity: Ability to maintain composure in high-pressure situations, analyze large volumes of data, and respond to emergencies on-call when necessary. “Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.” Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: - Retirement plan - Employer-provided medical and dental coverage - Company-paid life insurance - Voluntary life and disability insurance - Employee assistance plan - Securitas Saves discount program - Paid holidays - Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

• Establish a vision, goals, and measurable outcomes for the Alliances team and work with your team to execute • Identify, evaluate, and prioritize potential strategic partners aligned with our business objectives and market strategy. • Identify opportunities for accelerating sales growth through a variety of initiatives and partnerships with leading partners across the U.S. • Build and execute channel programs, such as opportunity registration and marketing development funds. • Develop and nurture relationships with key stakeholders at partner organizations, including executives, product managers, and technical teams. • Collaborate with cross-functional teams, including product management, engineering, sales, and marketing, to define partnership goals and objectives. • Negotiate partnership agreements, including terms, pricing, and licensing models, ensuring alignment with company goals and policies. • Monitor and track partnership performance and metrics monthly, quarterly, and annually, and provide regular reports and insights to senior leadership. • Support initiatives to promote joint marketing activities, co-selling opportunities, and customer success initiatives with partners. • Managing a team in the U.S. to achieve the company’s goals and objectives

• Drive Execution: Lead the execution and continuous refinement of Foster America's full program portfolio, ensuring efforts impactfully advance our strategy • Operationalize Innovation: Translate strategic priorities into clear programmatic approaches, tools, and ways of working that teams can execute with both consistency and contextual judgment • Co-Design: Ensure our work integrates those with lived child welfare experience as essential co-creators, collaborators, and decision-makers alongside public sector and community leaders • Performance & Accountability: Set clear direction, build accountability structures, and develop measurement approaches to create conditions for high performance across a diverse portfolio • Growth-Oriented Coaching: Invest in the development of team members, helping them learn and operate at their highest potential • Strategic Thought Partnership: Stay close to the work, contributing to the scope and content of deliverables while entrusting teams to drive execution • Partnership Strategy & Lifecycle: Oversee the end-to-end partnership lifecycle—from initial exploration and site assessment to contract negotiation and renewal—ensuring engagements are structured for impact • External Influence: Identify and cultivate trusting relationships with state and county child welfare directors, community leaders, and national collaborators in jurisdictions where conditions for change are ripe • Revenue Generation: Secure grants and contract agreements that support long-term financial sustainability • Executive Collaboration: Serve on Foster America's executive leadership team, partnering closely with the Executive Director, three other executives, and the governing board on strategy, field positioning, and organizational health • Development Alignment: Collaborate with the Development and Communications teams to ensure programmatic insight is captured in external narratives and messaging, extending the organization's influence and impact • Operational Partnership: Partner with Finance and Operations on personnel matters, annual planning, technology, and budget — contributing to organizational systems that shape how the team works and grows