Senior Account Manager, Poultry Territory: Alabama, Georgia and Mississippi (US Based) Using advanced sales and interpersonal skills to represent dsm-firmenich Nutritional Products Inc to: all species of livestock producers, feed manufacturers, distributors, independent nutrition and health consultants within a designated geographic territory. Building a relationship of confidence and trust between dsm-firmenich and the customers. Promote and sell dsm-firmenich vitamins, eubiotics, phytogenics, mycotoxin mitigants and proprietary products in accordance with current policies and programs to ensure attainment of business objectives. Provide market and customer intelligence to Sales Director and other disciplines within dsm-firmenich. Represent dsm-firmenich at appropriately industry events and meetings. Key Responsibilities: - Sales of dsm-firmenich quality, vitamins, premixes, eubiotics, phytogenics, mycotoxin mitigants, and other proprietary nutritional solutions sold directly to large and regional integrators, feed mills and nutrition consultants in designated area. - Create and build preferred relations at multiple levels within the customer’s organization utilizing dsm-firmenich Technical Marketing and Management support. - Work with Sales Director to achieve budget targets of volume and pricing targets. - Development and implementation of projects within CRM Project Funnel according to agreed schedule. - Inform management about relevant market data such as: competitive price and strategy as well as industry product demand, market trends, etc. - Deliver presentations aiming to improve customer knowledge of dsm-firmenich products as well as to further develop dsm-firmenich branding. - Quote price and develop commercial proposals according to agreed strategy - Prospect, search for new customers, new business opportunities and promote innovation - Acknowledge and strictly follow SHE policies in all activities The sales volume is related to the complexity of the job and to achieve assigned goals it is often important to increase the number of customers, or the number of products sold to assigned customers. The share of new business in sales volume is an important aspect because it is frequently harder to sell those products that are new for the market than those that are already well established. Market conditions and degree of profitability or loss of the producer greatly effects decision and changes to their priority of cost over return on investment. The number of decision makers at each customer can vary by discipline and motivation and add to the complexity of each sale. All of which can change on very short notice. We Bring: - A competitive compensation package, with comprehensive health and welfare benefits - A place to grow and develop - A company that is purpose-led and performance-driven in a corporate culture that values people and planet - The opportunity to work on growing brands and build on a strong foundation - The chance to make improvements and make an impact on the business You Bring: - Bachelor’s Degree or equivalent experience in production/technology of business-related field. - Minimum 5 years related experience in sales, marketing or poultry production. - Demonstrated experience in communicating with a variety of individuals within the industry. - Demonstrated a willingness to serve and problem-solving capabilities. - Knowledge of industry and markets, in-depth know-how about products and/or applications. - Excellent communication, negotiation, planning and organizational skills. About dsm-firmenich At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrancethat helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health,and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move acrossbusinesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together. Inclusion, belonging and equal opportunity statement At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, theydo their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has thechance to grow, contribute, and feel they belong. We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language anddiverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we canto make it work. Agency statement We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions orproposals involving fees or commissions for this role.

• Serve as the primary point of contact for assigned SMB customers, ensuring responsiveness and satisfaction • Conduct periodic check-ins to understand customer needs and identify opportunities for improvement • Build relationships with operational and mid-level stakeholders within customer organizations • Act as the customer advocate internally to ensure timely resolution of issues • Drive contract renewals and identify opportunities for incremental growth within existing accounts • Promote additional SaaS modules, features, and services aligned with customer needs • Manage a defined book of business and achieve assigned revenue targets through proactive pipeline management • Support customers in understanding the value of Accruent solutions and best practices • Partner with Customer Success and Support teams to address issues and maintain high satisfaction levels • Maintain accurate CRM records for forecasts, renewals, and pipeline activities • Work closely with Marketing, Customer Success, and Professional Services to deliver a positive customer experience

Account Manager, North America SMB Accounts Location: Remote (Proximity to Major Airport) Reports To: North America SMB Sales Leader The Account Manager, North America SMB Accounts will manage and grow relationships with Accruent’s small and mid-sized business customers across North America. This role focuses on driving renewals, identifying growth opportunities, and ensuring customer satisfaction through proactive engagement and collaboration with internal teams. The ideal candidate is a motivated, customer-focused professional with strong communication skills and a consultative approach to selling, capable of managing multiple accounts efficiently and delivering measurable value. Key Responsibilities: 1. Account Management & Relationship Building - Serve as the primary point of contact for assigned SMB customers, ensuring responsiveness and satisfaction. - Conduct periodic check-ins to understand customer needs and identify opportunities for improvement. - Build relationships with operational and mid-level stakeholders within customer organizations. - Act as the customer advocate internally to ensure timely resolution of issues. 2. Sales & Revenue Growth - Drive contract renewals and identify opportunities for incremental growth within existing accounts. - Promote additional SaaS modules, features, and services aligned with customer needs. - Manage a defined book of business and achieve assigned revenue targets through proactive pipeline management. - Support customers in understanding the value of Accruent solutions and best practices. 3. Customer Success & Retention - Partner with Customer Success and Support teams to address issues and maintain high satisfaction levels. - Share tips and resources to help customers maximize their investment. - Monitor account health and escalate risks of churn early. 4. Sales Forecasting & Reporting - Maintain accurate CRM records (e.g., Salesforce) for forecasts, renewals, and pipeline activities. - Provide regular updates on account performance and growth opportunities. 5. Collaboration with Internal Teams - Work closely with Marketing, Customer Success, and Professional Services to deliver a positive customer experience. - Communicate customer feedback and enhancement requests to Product Management. 6. Industry Awareness - Stay informed about Accruent’s offerings and competitive positioning. - Share relevant insights and best practices with customers to support their business objectives. Qualifications: Required Experience - 2–4 years of experience in account management, inside sales, or customer success within B2B SaaS or software. - Demonstrated success managing multiple SMB accounts and meeting revenue or retention goals. - Strong communication and relationship-building skills. - Familiarity with CRM tools such as Salesforce. Preferred Qualifications - Experience in asset management, facilities, or real estate-related software is a plus. - Understanding of SaaS renewals and upsell motions. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Accruent Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. Accruent is a leading provider of solutions for unifying the built environment —spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Pay Range The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 138600 - 231500

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: - Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from ServiceNow. - Identify customer needs and demonstrate account management capabilities to guide renewal closure. - Maintain an understanding of ServiceNow licensing models to provide both sales and customers assistance in licensing discussions. - Monitor customer health metrics to identify risks. Develop risk mitigation strategies and guide appropriate actions with partner teams. - Work with wider team to provide regular and accurate updates on renewal status to management and escalate when needed. - Engage customer in conversations around renewal readiness, timing and general customer needs. - Connect with customers on multi-year contracts to ensure continued engagement and customer value realization. - Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration. - Work with Legal, Deals Desk and Sales Operations to resolve complex issues regarding approval and finalization of executable OF. - Partner with our Customer Success organization to review customer value achievement to achieve customer product adoption and high use. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 5+ years demonstrated success in a Renewal Account Management or Customer Success capacity. - Experience leading customer retention and adoption of a SaaS product for complex accounts/territories. - Advanced proficiency with contract renewal processes. - Experience building relationships with peers and partners. - Excellent customer management skills; including sales, account management, and customer service. - Personal initiative to identify areas of process improvement and efficiency. - Strong work ethic and quota achievement. - Deep expertise with a SaaS model focused on enterprise software preferred. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.