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Live online classes taught by industry leaders on business topics.
Student Care Manager
Location
Brazil
Posted
70 days ago
Salary
0
Seniority
Lead
Job Description
Student Care Manager
ELVTR
The Opportunity: Be the Face of ELVTR for World-Class Leaders ELVTR is a premier online education platform that produces premium courses taught by the world's top business leaders. We are looking for a sophisticated, high-energy Student Care Manager to act as the first point of contact for these industry giants. Imagine a daily routine where you aren't just "interviewing candidates"—you are strategizing with VPs from Google, Directors from Netflix, and Executives from Spotify. Note: You will not be sourcing (scouring LinkedIn). We have a dedicated team of sourcers for that - they will schedule your Zoom calls for you. Your sole focus is screening, engaging, and closing high-level leads on the vision of becoming an ELVTR instructor. Working Hours The Schedule: This role operates on a schedule aligned with US business hours (EST/PST). Please only apply if you have a quiet, professional home office environment available during these hours. Who You Are - A "Peer" to Executives: You have the gravitas to hold your own in a conversation with a C-suite leader. You are polished, articulate, and confident. - A Hunter, Not a Gatherer: You have a "headhunter’s mindset." You understand that high-level talent needs to be courted, not just processed. - A Vision Seller: You aren't reading a script. You can articulate the ELVTR mission with such conviction that a busy executive pauses their day to listen to you. - Resilient & High-Energy: You will conduct multiple high-stakes video interviews a day. You maintain the same energy on your last call as you did on your first. Key Responsibilities - Conduct Executive Screening Calls: Lead video interviews with prospective instructors (sourced by our recruiting team) to evaluate their charisma, expertise, and teaching potential. - The "Pivot" to Sales: Assess the candidate quickly. If they are a match, instantly pivot from "interviewer" to "recruiter" to sell them on the vision of building a course with ELVTR. - Quality Control: You are the gatekeeper. You must politely decline senior leaders who don't meet our specific instructor standards while maintaining a positive brand image. - Pipeline Management: Move successful candidates to the Production phase, ensuring a seamless handoff to our Course Creators. - Strategic Feedback: Provide real-time feedback to the sourcing team to help them refine their search criteria based on your conversations.
Job Requirements
- Experience: 3+ years in Executive Search, High-Ticket Sales, Business Development, or Talent Management.
- Communication: Exceptional English proficiency with exceptional verbal nuance. You must be able to read the room and adapt your tone to different personalities.
- Tech-Savvy: Comfortable managing a high volume of meetings via Zoom and keeping records organized in our ATS/CRM (HubSpot, LinkedIn Recruiter).
- Connectivity: A reliable, high-speed internet connection
Benefits
- Global Exposure: Work with executives from the world’s biggest companies.
- Competitive Compensation: A well-structured compensation package reflecting the impact of the role.
- Remote Freedom: Work from the comfort of your home.
- Growth: Access to all ELVTR courses for free and a pathway to move into senior Talent or Partnership roles.
- To Apply: Please submit your CV in English. In your cover letter, briefly describe a time you had to persuade a senior-level stakeholder to say "Yes" to a new idea.
- ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all.
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The Opportunity: Be the Face of ELVTR for World-Class Leaders ELVTR is a premier online education platform that produces premium courses taught by the world's top business leaders. We are looking for a sophisticated, high-energy Student Care Manager to act as the first point of contact for these industry giants. Imagine a daily routine where you aren't just "interviewing candidates"—you are strategizing with VPs from Google, Directors from Netflix, and Executives from Spotify. Note: You will not be sourcing (scouring LinkedIn). We have a dedicated team of sourcers for that - they will schedule your Zoom calls for you. Your sole focus is screening, engaging, and closing high-level leads on the vision of becoming an ELVTR instructor. Working Hours The Schedule: This role operates on a schedule aligned with US business hours (EST/PST). Please only apply if you have a quiet, professional home office environment available during these hours. Who You Are - A "Peer" to Executives: You have the gravitas to hold your own in a conversation with a C-suite leader. You are polished, articulate, and confident. - A Hunter, Not a Gatherer: You have a "headhunter’s mindset." You understand that high-level talent needs to be courted, not just processed. - A Vision Seller: You aren't reading a script. You can articulate the ELVTR mission with such conviction that a busy executive pauses their day to listen to you. - Resilient & High-Energy: You will conduct multiple high-stakes video interviews a day. You maintain the same energy on your last call as you did on your first. Key Responsibilities - Conduct Executive Screening Calls: Lead video interviews with prospective instructors (sourced by our recruiting team) to evaluate their charisma, expertise, and teaching potential. - The "Pivot" to Sales: Assess the candidate quickly. If they are a match, instantly pivot from "interviewer" to "recruiter" to sell them on the vision of building a course with ELVTR. - Quality Control: You are the gatekeeper. You must politely decline senior leaders who don't meet our specific instructor standards while maintaining a positive brand image. - Pipeline Management: Move successful candidates to the Production phase, ensuring a seamless handoff to our Course Creators. - Strategic Feedback: Provide real-time feedback to the sourcing team to help them refine their search criteria based on your conversations.
The Opportunity: Be the Face of ELVTR for World-Class Leaders ELVTR is a premier online education platform that produces premium courses taught by the world's top business leaders. We are looking for a sophisticated, high-energy Student Care Manager to act as the first point of contact for these industry giants. Imagine a daily routine where you aren't just "interviewing candidates"—you are strategizing with VPs from Google, Directors from Netflix, and Executives from Spotify. Note: You will not be sourcing (scouring LinkedIn). We have a dedicated team of sourcers for that - they will schedule your Zoom calls for you. Your sole focus is screening, engaging, and closing high-level leads on the vision of becoming an ELVTR instructor. Working Hours The Schedule: This role operates on a schedule aligned with US business hours (EST/PST). Please only apply if you have a quiet, professional home office environment available during these hours. Who You Are - A "Peer" to Executives: You have the gravitas to hold your own in a conversation with a C-suite leader. You are polished, articulate, and confident. - A Hunter, Not a Gatherer: You have a "headhunter’s mindset." You understand that high-level talent needs to be courted, not just processed. - A Vision Seller: You aren't reading a script. You can articulate the ELVTR mission with such conviction that a busy executive pauses their day to listen to you. - Resilient & High-Energy: You will conduct multiple high-stakes video interviews a day. You maintain the same energy on your last call as you did on your first. Key Responsibilities - Conduct Executive Screening Calls: Lead video interviews with prospective instructors (sourced by our recruiting team) to evaluate their charisma, expertise, and teaching potential. - The "Pivot" to Sales: Assess the candidate quickly. If they are a match, instantly pivot from "interviewer" to "recruiter" to sell them on the vision of building a course with ELVTR. - Quality Control: You are the gatekeeper. You must politely decline senior leaders who don't meet our specific instructor standards while maintaining a positive brand image. - Pipeline Management: Move successful candidates to the Production phase, ensuring a seamless handoff to our Course Creators. - Strategic Feedback: Provide real-time feedback to the sourcing team to help them refine their search criteria based on your conversations.
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Private Banking Lending Manager
Lloyds Banking GroupLloyds Banking Group is the largest commercial and retail bank in the United Kingdom. Headquartered in London, England, the banking group was established after
End Date Tuesday 07 April 2026 Salary Range £72,702 - £80,780 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary Deliver lending services to meet customer expectations, ensuring high quality solutions and recommendations within a risk focused environment, creating a ‘centre of excellence’ for lending related products and services. Job Description Paul Griffiths will be hosting a call to discuss the role on 18/03/2026 at 3.30pm-4pm. Please reach out to Paul for details. JOB TITLE: Private Banking Lending Manager LOCATION(S): Edinburgh, Manchester, Birmingham, Bristol, Chester, West Yorkshire, Hove or Abingdon HOURS: Full time WORKING PATTERN: This is a homeworking role. Occasional travel will be required to meet Brokers in London. Colleagues with disabilities can be supported with workplace adjustments. About this opportunity Ready to shape the future of lending in Private Banking? We’re looking for a proactive and people-focused individual to join our Specialised Lending Team as a Private Banking Specialist Lender. This is a unique opportunity to work at the heart of our lending operations, delivering exceptional outcomes for high-value clients while helping shape the future of our lending proposition. What you’ll be doing: - Proactively manage and build strong relationships with key internal stakeholders, acting as a trusted business partner. - Collaborate closely with lending colleagues to manage and deepen relationships with important external introducers and brokers. - Drive business development by cultivating new broker partnerships, identifying emerging market opportunities, and converting quality new lending leads into pipeline growth. - Build, nurture, and support ongoing client relationships, including managing loan renewals, ensuring smooth transitions, and maintaining high levels of client satisfaction throughout the lending lifecycle. - Identify and resolve shortcomings in compliance and distribution processes to enhance customer service and strengthen risk control. - Maintain a productive and solution-focused working relationship with Wealth Credit Risk to support the delivery of outstanding customer outcomes. - Provide informed input into the development of improved procedures and processes to enhance the end‑to‑end customer lending journey. - Deliver operational support to senior managers through non‑routine activities, using established programmes and protocols to support strategic objectives. Why join us? We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey. Essential Skills - 3+ years experience in complex HNW residential and specialist lending - Proven understanding of the UK residential property market and the services that support it. - Strong relationship management skills as you'll be working across Private Banking, Wealth Credit Risk and introducers - Customer‑first decision‑making with confident judgement in complex lending scenarios - Continuous improvement approach with strong control, documentation and process discipline Desirable Skills - Ability to coach others in lending standards and credit reasoning - Comfortable using customer and partner feedback to enhance service - Proactive in sharing knowledge and guidelines across teams We know great talent comes from many backgrounds. Even if you don’t meet all criteria, if you have relevant transferable skills, we encourage you to apply. This is a place for you Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We offer a wide‑ranging benefits package, including: - A generous pension contribution of up to 15% - An annual performance‑related bonus - Share schemes including free shares - Benefits you can tailor to your lifestyle, such as discounted shopping - 30 days’ holiday, plus bank holidays - A range of wellbeing initiatives and generous parental leave policies Ready to make an impact? Apply today! This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing ‘significant harm’ to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks As a certified colleague your details will be published on the FCA’s Financial Services Register This role has been identified as a Functions requiring qualifications under SYSC 27.8.10R as defined in the FCA Handbook.(1) Each function involving an activity for which there is a qualification requirement as specified in TC App 1.1.1R (Activities and Products/Sectors to which TC applies) is an FCA certification function.(2) A person performs the FCA certification function in this rule even if: (a) the time period within which the person must have obtained the qualification requirement has not yet expired; or (b) the person is exempt from the qualification requirement. If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

