Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Day (United States of America) Scheduled Weekly Hours: 40 Union Position: No Department Details Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or scheduling duties, while in other settings, the PAR may perform both registration and scheduling duties. In all settings, the PAR performs additional duties, as assigned. Duties vary by location/setting. Job Description In a registration role, the Patient Access Representative greets patients/residents, verifies patient/resident demographics to accurately register and/or schedule patients/residents, and takes care of related paperwork. Creates electronic files; provides, scans, and routes necessary forms and documents. Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate policies and procedures. Collects co-payments, pre-payments, and/or payments on account balances. May also work through the registration work queue to address and resolve issues specific to registration, including work queue errors, denied insurance claims, and maintenance of the registration database. In a scheduling role, the Patient Access Representative schedules patient/resident appointments and procedures, obtains and coordinates referrals, conducts pre-authorization, arranges interpreter services, checks patients/residents in/out, and offers enrollment to additional resources. Collaborates with nursing team and providers to coordinate appointments to meet patients'/residents' needs. May coordinate provider schedule, resolve work queue issues and manage recall and waitlists. Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and coordination of charts; organizing supporting provider documents; discussing pre-payment responsibilities; initiation and collaboration of patient/resident financial assistance; prior authorization; track patient/resident visits; health information management on patient/resident accounts; work on weekly and monthly reports; compiling, distributing, administering and scoring of assessments; coordination of Telemed appointments; provider and schedule maintenance; charge entry/billing and charge verification; reminder calls for appointments; hospital admission; make copies, send faxes, and order supplies. In all settings, the Patient Access Representative serves as a mentor for new Patient Access Representatives and other staff. Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work as part of a team and also work independently. Frequently takes direction from nursing team. Must always maintain confidentiality of sensitive information. Requires excellent customer service and the ability to empathize with patients and their situations. Working knowledge of medical terminology and use of professional written communication when making notes. Qualifications High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

Role Description Are you working in an Auto Service Center for a dealership, looking for a career away from long hours and required weekend schedules? This is a remote Inbound Customer Service role. The ideal candidate would need to reside in one of the following time zones: CST, MST, PST. Work hours are expected to be 8:00 to 5:00 p.m. PST, this could change due to business demand. - Monitor business processes to identify opportunities for customer care improvements. - Handle first and third-party claims taking responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a customer-focused claims service. - Recommend alternative sources/courses of action to ensure an efficient, day-to-day customer service is delivered. - Receive, investigate, and respond to technical queries from customers and/or colleagues to ensure customers receive appropriate advice. Qualifications - High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area - OR Zurich Certified Insurance Apprentice including an associate degree and No prior experience required in the Customer Service area Requirements - Experience in auto industry areas of service repair, auto technology, parts department is a MUST - 18 or more months contact center experience - Insurance industry knowledge - Advanced Microsoft Office skills Benefits - Your pay at Zurich is based on your role, location, skills, and experience. - Eligibility for bonuses and merit increases. - The proposed hourly rate for this position is $20.38-$28.03 with short-term incentive bonus eligibility set at 5%. - Competitive pay and comprehensive benefits for employees and their families. Company Description At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. - Join us for a brighter future—for yourself and our customers. - Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. - Zurich complies with 18 U.S. Code § 1033.

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! Job Summary: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting, have excellent attention to detail and have strong computer skills. Key Responsibilities: - Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. - Schedule appointments while providing positive service experience to maximize donor show rates. - Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. - Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. - Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. - Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. - May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. - Respond to or transfer inbound calls to the appropriate party. - Perform other related duties as assigned. - May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in or around the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule (Full Time): Tues, Wed, Thursday, 9:30am-7:00pm, Fri. 7am -4:30pm, Sat 7:00am -11:00am (Sunday & Monday Off) OR Sunday 8:30pm-5pm , Monday – Thursday 10:30am-7pm( Off Friday & Saturday) Pay Information: $16.00 Per Hour, Plus Shift Differential Qualifications: - Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). - Must be able to commit to one of the schedules referenced above. - High school diploma or equivalent required (GED). - Minimum one year of related experience (telemarketing, customer service or call center) is required. - Prior sales or negotiation experience is a plus. - Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. - Excellent customer service and problem-solving skills required. - Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. - Desire to advocate and learn more about blood donations with an interest in promoting upwards. - If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: · Medical, Dental Vision plans · Health Spending Accounts & Flexible Spending Accounts · PTO: Starting at 15 days a year; based on type of job and tenure · Holidays: 11 paid holidays comprised of six core holidays and five floating holidays · 401K with up to 6% match · Paid Family Leave · Employee Assistance · Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You’ll Do The Consumer Loan Specialist plays a key role in supporting members on their financial journey by providing knowledgeable and responsive service. Core responsibilities include handling inbound inquiries related to Consumer Loans and assisting with new applications in alignment with established lending policies. This role upholds the organization’s commitment to delivering an extraordinary member experience. This position is open to flexible work options including a remote set up. Core Contributions - Serve as a key point of contact within an inbound call center environment, responding promptly to Consumer Loan inquiries via the Five9 platform in accordance with established service level objectives. Ensure a high-quality, personalized member experience through effective communication and timely follow-up. - Perform in-depth consultative assessments to identify and evaluate member needs, delivering tailored solutions aligned with their financial goals. Clearly communicate available programs and processes, setting accurate expectations to ensure a transparent and informed member experience. - Accurately complete all required fields within the Loan Operating System in accordance with established departmental Standard Operating Procedures to ensure data integrity and compliance. - Responsible for achieving individual performance objectives and effectively managing the loan pipeline, while closely monitoring loans in process to ensure a seamless and high-quality member experience throughout the lending journey. - Maintain comprehensive knowledge of FourLeaf lending program guidelines, policies, and procedures to ensure compliance and effective execution. Proactively identify opportunities for collaboration across departments to enhance member engagement and support broader organizational initiatives. - Comply with all aspects of Bank Secrecy ACT (BSA)/Anti-Money Laundering (AML), Office of Foreign Asset Control (OFAC) and Consumer Financial Protection Bureau (CFPB) regulatory requirements as it relates to this position. Certifications: NMLS registered or ability to become NMLS registered upon hire. Assets You Will Bring - High School or GED required. - 1 year of experience in financial services, call center, or other related customer service environment. - Certifications: NMLS registered or ability to become NMLS registered upon hire. The estimated salary for this role is $23.96 to $28.15 per hour. (FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus.) What Sets Us Apart? In addition to our comprehensive benefits, we invest in employee connection and well-being through: - Competitive 401(k) - Tuition and fitness reimbursement programs - Flexible work options - Volunteer opportunities - Executive “Water Cooler Chats” - Clubs, sports, and social events - Food truck days ….and more! Who is FourLeaf? FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune’s Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.