Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Consumer Debit, National Accounts Overview Our North America sales organization is seeking to build a diverse, strategic and consultative workforce of world-class relationship managers, problem-solvers, and technologists. We are looking for an Account Manager to join our team who can drive value for one of our largest, most strategic national issuers. The Director, Account Management role is a senior individual contributor responsible for driving strategy, revenue growth, financial performance, and execution for a large, complex Consumer Debit portfolio. The role serves as the primary client relationship owner on the Consumer Debit portfolio, accountable for outcomes and long-term strategic partnership development. This position drives portfolio and revenue growth through consultative sales leadership, portfolio and initiative expansion, and strategic account planning, while partnering closely with Product, Services, Finance, Analytics, and Technology to translate client priorities into scalable, enterprise solutions. Success in this role requires strong commercial judgment, excellent, executive-level communication skills, robust financial acumen, and the ability to lead high-impact initiatives across a matrixed organization. Responsibilities Account & Client Relationship Leadership • Own end-to-end strategy and execution for major portfolio-related initiatives, aligning Mastercard capabilities to client priorities and market dynamics. • Serve as the primary client portfolio relationship owner, leading commercial discussions, opportunity development, and long-term account growth strategies. • Act as a trusted advisor to key client stakeholders, delivering insight-driven recommendations that strengthen partnerships and portfolio performance. Financial & Commercial Ownership • Deliver consistent performance results across annual financial objectives, revenue targets, and portfolio goals. • Drive portfolio growth and profitability through consultative sales leadership, disciplined financial management, and identification of expansion opportunities within the existing client relationship. • Lead financial strategy and decision support for major commercial activities, including renewals, extensions, and new opportunities. Strategic Execution & Operational Leadership • Lead complex, cross-functional initiatives that address strategic or operational needs and enable sustainable portfolio optimization and growth. • Partner with internal teams to deliver integrated solutions that improve efficiency, scalability, and client outcomes. • Oversee planning and execution of strategic initiatives, managing risks, interdependencies, and trade-offs to ensure successful delivery. Cross-Functional Integration & Influence • Act as the central integrator across Product, Services, Finance, Analytics, and Technology to align strategy, execution, and delivery supporting the entire Consumer Debit portfolio. • Influence stakeholders driving alignment, accountability, and results across teams. • Proactively surface and resolve issues that could impact portfolio performance or client outcomes. Enterprise & Cross-Product Initiative Contribution • Advance the Bank’s and Mastercard’s priorities by supporting cross‑product / cross‑portfolio initiatives that drive performance, consistency, and scale across Consumer, SMB, and adjacent portfolios. • Contribute to the evolution of enterprise best practices by shaping operating models, portfolio management approaches, and scalable capabilities that can be applied across products and lines of business. • Act as a trusted partner across stakeholders, modeling a consultative, results‑oriented approach that reflects Mastercard’s values and reinforces a client‑centric, enterprise mindset. Experience & Qualifications • Comprehensive experience executing and delivering innovative solutions, engagement initiatives and thought leadership related to Consumer Credit, Consumer Debit or Small Business portfolios • Demonstrated in-depth knowledge of MasterCard's core products with a focus on Consumer Credit, Consumer Debit or Small Business • Demonstrated project management and execution skills with strong ability to manage deliverables and deadlines for multiple initiatives and teams • Proven skills in relationship management and managing multiple stakeholders with professionalism and maturity • Experience partnering with Financial Institutions • Superior executive-level written and oral communications skills • Excellent interpersonal skills and the ability to work cross-functionally • Results driver, with flexible “can do” perspective and strong interest in serving our customers • Strong analytical skills and financial acumen, with the ability to interpret complex data, assess business performance, and support decision-making across portfolios • Travel required - 25%. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard’s security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $158,000 - $253,000 USD Arlington, Virginia: $158,000 - $253,000 USD New York City, New York: $164,000 - $264,000 USD O'Fallon, Missouri: $137,000 - $220,000 USD Remote - Delaware: $137,000 - $220,000 USD Remote - North Carolina: $137,000 - $220,000 USD Job Posting Window Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.

Biostatistics Director ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Senior Principal Biosttistician to join our diverse and dynamic team. As a Senior Principal Biostatistician at ICON, you will be responsible for leading statistical methodologies and contributing to the design and analysis of clinical studies to ensure the highest standards of data integrity and regulatory compliance. What You Will Be Doing: - Designing and implementing statistical analysis plans for clinical trials, ensuring alignment with study objectives and regulatory guidelines. - Overseeing the statistical analysis of clinical data, providing insights and interpretations to support decision-making and reporting. - Collaborating with cross-functional teams, including clinical, regulatory, and data management, to ensure integrated and efficient study execution. - Mentoring junior statisticians and providing training on statistical methodologies and software applications. - Contributing to the preparation of regulatory submissions and publications, ensuring statistical rigor and transparency. - Staying updated on industry trends and advancements in statistical methodologies to drive innovation in study design and analysis. - Participating in protocol development and providing input on endpoints and statistical considerations for clinical studies. Your Profile: - A master’s degree or Ph.D. in Biostatistics, Statistics, or a related field. - Extensive experience in biostatistics within the pharmaceutical or biotech industry, particularly in clinical trial design and analysis. - Strong knowledge of statistical software (e.g., SAS, R) and proficiency in programming for data analysis. - Excellent problem-solving skills, with the ability to interpret complex data and provide actionable insights. - Demonstrated leadership abilities, with experience in mentoring and guiding teams. - Strong communication skills, with the ability to present statistical concepts to non-statistical audiences effectively. - Detail-oriented, with excellent organizational skills to manage multiple projects and meet deadlines in a fast-paced environment. What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability—without compromise. Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets. Reporting to the Vice President, Sales Enablement, the Director of Customer Success is responsible for overseeing all facets of the Customer Success Organization at Interface, supporting the entire product portfolio, ensuring exceptional performance across customer engagement, operational efficiency, and sales support. This role leads the Customer Success Managers and their teams, ensuring that all business objectives and deliverables are achieved while fostering a culture of continuous improvement and excellence. The Director will ensure that Interface customers receive a world-class experience throughout their entire process—moving orders smoothly, accurately, and efficiently through every stage. This role also ensures that Interface Sales Teams operate at maximum effectiveness through superior sales support, seamless collaboration, and strategic resource alignment. A critical component of this position is expertise in Salesforce, leveraging the platform to drive data visibility, process automation, and actionable insights that enhance customer relationships and business outcomes. This position may be remote, located in any of the contiguous United States. Skills and Experience - Minimum 10 years of progressive experience in Customer Success, Customer Service, Operations, or Sales Enablement roles - Proven management experience, including leadership of large teams across multiple workflows and geographies - Demonstrated ability to solve complex business challenges and drive operational efficiency - Experience in B2B and made-to-order manufacturing environments - Expert-level proficiency in Salesforce, with the ability to translate business needs into system workflows and reporting - Optimistic, persistent, and organized mindset with a passion for customer excellence - Strong ability to develop, mentor, and grow teams, cultivating high engagement and performance, driving accountability and continuous skills development - Detail-oriented with the ability to connect foundational process improvements to broader business outcomes - Comfortable managing and leading through organizational change and complexity Educational Requirements - Bachelor’s Degree preferred Essential Duties and Responsibilities - Oversee all aspects of the Customer Success Department, including customer care, business operations, and sales support - Lead and develop the Customer Success Managers, ensuring consistent execution, team growth, and alignment with company goals - Deliver on Sales Transformation initiatives by integrating multiple departments into one cohesive Customer Success function that drives simplification, efficiency, and superior experiences - Lead change management and transformation efforts while maintaining high service levels for both internal and external stakeholders - Optimize department resources and processes to create synergy between Order Entry, Order Management, and Sales Support - Work with the VP of Sales Enablement to define and execute the strategic direction for the Customer Success organization, aligning objectives with Interface’s overall business strategy - Build and maintain a culture centered on mentoring, training, and continuous improvement - Ensure adherence to performance metrics, including order entry timeliness (within 24 hours), order management accuracy, and sales support responsiveness - Leverage Salesforce to monitor KPIs, improve customer insights, streamline workflows, and enhance decision-making - Lead and manage departmental projects - Serve as a key business leader on the Interface LaGrange campus, collaborating across functions to improve customer and operational outcomes - Other duties as assigned by executive leadership #LI-Remote Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest. We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.

• Lead end-to-end project delivery for high-priority strategic initiatives, including workplan development, stakeholder alignment, financial modeling, and executive-ready deliverables • Develop and present strategic recommendations to C-Suite executives, physician leaders, and board-level audiences, translating complex operational and financial data into clear, actionable insights. • Design and facilitate cross-functional working sessions, steering committees, and governance forums to drive alignment and decision-making across the organization. • Build scalable analytical frameworks and models that support repeatable, data-driven strategy across the transformation office portfolio • Set goals, effectively anticipate, identify, and resolve roadblocks, and proactively build contingency plans.