• Run the production environment by monitoring availability and taking a holistic view of system health • Build software and systems to manage platform infrastructure and applications • Improve reliability, quality, and time-to-market of software solutions • Measure and optimize system performance to address customer needs • Provide primary operational support and engineering for large distributed software applications

• Lead the technical integration of CrewAI's platform into customers' systems, including API integrations, data pipelines, authentication flows, and custom workflows. • Develop and maintain robust, scalable solutions tailored to each customer's infrastructure requirements, leveraging deep expertise in Python, Agentic AI Stack, and cloud platforms. • Troubleshoot complex technical issues during and after implementation—from container orchestration and networking problems to LLM configuration and tool integrations—providing timely resolutions and root cause analyses. • Develop and integrate custom agents, tools, and processes using Python and CrewAI's open-source and enterprise libraries. • Monitor deployed solutions for performance, reliability, and business value, rapidly iterating on agent roles and workflows to adapt to evolving customer needs. • Act as the primary technical point of contact for a portfolio of enterprise customers post-sale, building deep, trusted relationships with their engineering and leadership teams. • Conduct structured onboarding programs, technical workshops, and training sessions to drive product adoption and self-sufficiency. • Proactively identify expansion opportunities by understanding customers' evolving business objectives and mapping them to additional CrewAI capabilities. • Collaborate with Customer Success Managers and Support Engineers to ensure smooth operations and high retention. • Create and maintain deployment runbooks, best practices guides, architecture documentation, and customer-specific technical references. • Provide structured, actionable feedback to Product and Engineering based on real-world deployment patterns, pain points, and feature requests. • Contribute to internal tooling, automation, and processes that improve deployment efficiency and customer experience at scale.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Solution Architecture- DevOps to join our team in Austin, Texas (US-TX), United States (US). Position Summary: A DevOps Architect is the visionary behind an organization’s automation and cloud infrastructure strategy and a part of NTT DATA’s CCoE. He/ She will design the tools, and systems that power efficient software delivery. The DevOps Architect will take a higher-level approach—designing frameworks that guide teams and systems toward automation excellence. The DevOps Architect acts as both strategist and engineer, designing systems that ensure automation, scalability, and operational excellence. key responsibilities: Designing the framework for scalable and secure CI/CD pipelines. Overseeing the architecture of infrastructure-as-code (IaC) templates for consistent environment provisioning. Recommend Integration of DevOps tools across multi cloud environments. Establish governance, monitoring, and compliance frameworks. Define automation standards and best practices in consultation with engineering teams. Define and guide code-driven automation. Operate across multiple cloud platforms such as AWS, Azure, OCI and Google Cloud. The DevOps Architect ensures seamless interoperability between these environments—maintaining performance, security, and cost efficiency. Design frameworks and reference architectures that embrace DevSecOps principles, embedding security checks into every stage of the CI/CD pipeline. From automated vulnerability scans to compliance audits, they ensure that deployments remain secure by design. Align DevOps strategy with business outcomes. Key Skills: Must be proficient in: - Minimum 10 years in cloud technlogy with experience in at least two of the following paltforms: Cloud Platforms: AWS, Microsoft Azure, and Google Cloud Platform (GCP). - A minimum of 5 years experience in autmation tools with a combination of any of the following: Jenkins, GitLab CI/CD, CircleCI, and Bamboo. - A minimum of 5 years experience with Containerization & Orchestration: Docker or Kubernetes for scalable microservices management. - A minimum of 5 years experience with Infrastructure as Code: Terraform, Ansible, Puppet, or Chef. - A minimum of 5 years experience with Monitoring Tools: Prometheus, Grafana or similar technology Required Educational Background: Degree in Computer science or equivalent practical experience One or more certifications, including: AWS Certified DevOps Engineer – Professional, Microsoft Certified: DevOps Engineer Expert, Google Professional Cloud DevOps Engineer, Kubernetes Certified Administrator (CKA) Nice-to-have experience: A minimum 5 years experience as a DevOps practitioner with at least 2 years as a DevOps Architect Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $128, 858 - $190,100. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

📈 Who We Are: We are rebuilding the energy transaction, making it transparent and fair. Our goal is to put power back where it belongs, in the hands of customers and to take on one of the most critical problems of our century, access to low cost electricity. tem exists to fix a broken global energy market that’s long favoured legacy operators, intermediaries, and opaque pricing. Today’s electricity system was not designed for rapid decarbonisation, AI-driven efficiency or fair access for the actual users - businesses and generators. We’ve built the first AI native transaction infrastructure to reinvent how electricity is bought, sold and priced. Our technology is designed to cut out the inefficient fees, automate complex market flows, and bring transparency and fairness to energy transactions at scale. In late 2025, after extraordinary growth, we closed a $75 million Series B - led by Lightspeed Venture Partners with participation from Albion, Atomico, Allianz, Hitachi Ventures,, Hitachi Ventures, Schroders Capital and others - positioning us for global expansion, deeper product innovation and category leadership. We’re scaling internationally and building toward a future where AI-driven infrastructure is foundational to electricity markets worldwide. Since launch, our modern utility product, known as RED, has already facilitated thousands of business customers and billions in energy transaction value, proving that modern software and AI can transform an industry built on legacy systems. At tem, we’re not just building another energy company, we’re rearchitecting market infrastructure so that transparency, efficiency and sustainability become the default, not the exception. 🏅 The Role: We’re hiring a Staff DevOps Engineer to lead our DevOps team — one of three specialist teams inside our Platform Service group. Platform Service exists to make engineering at tem move faster and safer. The DevOps team sits at the heart of that: owning the infrastructure, security posture, and tooling that lets our engineering teams build and ship with confidence. This role is the technical and operational lead for that team. You’ll report into the Engineering Manager for Platform Service. Day-to-day, you’ll work closely with and under the guidance of the Platform Service Lead — a senior technical role that sets the overarching technical direction for the whole service. You’ll also collaborate closely with the Team Leads for DevEx and QA to manage dependencies and keep the service coherent. In your first 12 months, you’ll establish the operational rhythm of the team, close the most critical infrastructure gaps, and start shifting our engineering culture toward self-serve infrastructure ownership. Our core metrics to measure success here are DORA supplemented by tools like GetDX and Vanta — it’s your role to call out what metrics are the right ones for us to look at! 🚀 Responsibilities: - Drive adoption of team deliverables: Getting something built is half the job — making sure engineering teams actually use it is the other half. Actively champion the tools, standards, and practices the team ships. Remove friction to adoption, run enablement sessions where needed, and track whether the work is landing. - Gather and translate stakeholder requirements: Work closely with engineers, team leads, and service owners across the organisation before the team builds. Understand the real infrastructure pain points, translate them into clear requirements, and make sure the backlog reflects actual needs — not assumptions. - Lead the team’s delivery: Own the backlog. Prioritise across competing demands — KTLO, incident response, internal initiatives, and cross-service projects — with a clear rationale and a steady hand. - Manage capacity deliberately: Find the right balance between reactive and proactive work. Protect space for high-leverage improvements, not just firefighting. - Set technical direction: Make architectural decisions on infrastructure and security, and hold the team to a high standard in execution. - Enable other engineers: Design tools, patterns, and guardrails that let product engineering teams own their infrastructure — easily and securely — without creating dependencies on DevOps. - Collaborate across Platform Service: Work closely with the Platform Service Lead and the Team Leads for DevEx and QA to manage shared dependencies, align priorities, and keep the service coherent. - Contribute hands-on: Write and review infrastructure code. You’re a practitioner first. - Drive incident response and reliability: Own the approach to incident management, MTTR reduction, and operational health across our distributed environment. 🎯 Requirements: Must-Haves: - A track record of driving adoption of internal tooling or platform work — gathering requirements from engineering stakeholders, shaping the backlog around real needs, and making sure what the team ships actually gets used. - Proven experience as a Staff or Senior DevOps / Platform / Infrastructure Engineer in a high-growth environment. - Deep expertise in managing distributed, microservice, event-driven architectures — from both an infrastructure and security perspective. - Strong AWS experience. Your deepest cloud experience doesn’t have to be AWS, but you’ll need to get productive here quickly — familiarity with leading cloud providers (GCP, Azure) and serverless patterns will transfer. - Experience with serverless infrastructure — Lambda, API Gateway, and equivalents. - Scripting skills are a must. Comfort in at least one language: Python, Node.js, Bash, or similar. - A track record of managing delivery processes — backlog design, capacity planning, dependency management. - Strong communication and stakeholder skills. You’ll work across teams and need to influence without authority. Desirable: - Hands-on Python or Node.js experience beyond scripting. - Familiarity with Infrastructure as Code tooling — Terraform, Terragrunt, or similar. - Experience building internal developer platforms or self-serve tooling for engineering teams. - Background in security-focused infrastructure design (IAM, secrets management, network controls). - Exposure to DORA metrics and DevEx improvement programmes. ✨ Benefits & Perks: - Competitive salary - our current band for this role is £101,000 or equivalent in local currency. - We review salaries twice a year using real-time market data, with transparent, consistent pay for the same role and level. - Stock Options - everyone on the team has ownership in our mission. - 25 days holiday + public holidays - Swap public holidays for ones that matter most to you. Plus, get an extra day off for your birthday 🎉. - Remote & flexible working - We’re fully remote with clear core hours, and no internal meetings on Friday afternoons. - Home working & wellbeing budgets: - Up to £1,200 / €1,200 annually to upgrade your remote setup (co-working passes, equipment, etc.). - Up to £150 / €150 monthly on anything that supports your wellbeing - from therapy to gym memberships to meditation apps. 🗣️ Interview Process: Our processes normally take around 2-3 weeks from first call to offer - please let us know about any adjustments to timelines that may be required. - First call with our Talent Team (30 Mins). This is to understand your experience, motivations, and discuss the role in more detail. - Behaviour Interview with our Engineering Managers (60 Mins). This is your chance to really understand the role, the expectations, and ensure alignment on ways of working. - Technical Interview with the Team (90 Mins). You’ll meet with potential peers in this session and will discuss technical topics and experiences. - Culture-Add Interview with Stakeholders (45 Mins). The final session will be with two cross-functional stakeholders, and will explore how your values align with ours, and is designed to be a genuine two-way conversation, your chance to understand what it’s really like to work at tem. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you’re excited about this role but not sure you meet every requirement, we’d still love to hear from you. Your unique perspective could be exactly what we’re looking for.