Keep it Simple
Tech Lead – AI Chatbot, Agent Systems
Location
United States
Posted
67 days ago
Salary
0
Seniority
Senior
Job Description
Tech Lead – AI Chatbot, Agent Systems
KIS Solutions
• Lead the design and evolution of LLM-powered chatbot architectures, including agent-based workflows, tool integrations, and context/memory strategies, ensuring high-quality, reliable, and cost-efficient AI systems. • Define technical direction and system architecture, promoting scalability, maintainability, and engineering best practices, while proactively identifying and mitigating risks. • Own delivery execution by structuring complex initiatives, aligning timelines, and coordinating engineering efforts to ensure consistent progress in dynamic environments. • Mentor and support engineers, providing technical guidance, unblocking challenges, and fostering a strong, high-performing engineering culture. • Collaborate closely with stakeholders to translate business needs into effective AI solutions, contributing to product roadmap, prioritization, and continuous improvement of user experience. • Drive innovation by exploring and validating new approaches in agent orchestration, prompt engineering, and AI system optimization, continuously improving performance, reliability, and efficiency.
Job Requirements
- Strong experience building LLM-powered applications, including agent-based workflows, prompt engineering, RAG, embeddings, and tool/function calling.
- Solid understanding of improving reliability, evaluating outputs, and optimizing AI system quality.
- Proficiency with frameworks such as LangChain and (preferably) LangGraph.
- Strong background in software engineering as a Tech Lead or Senior Engineer, with the ability to design scalable systems from scratch, including APIs and backend architectures.
- Proven leadership skills, including mentoring engineers, guiding technical decisions, and structuring work in ambiguous environments.
- Experience owning end-to-end delivery of complex initiatives, with the ability to break down problems, prioritize effectively, and ensure consistent execution.
- Strong product mindset, able to identify gaps, propose structured solutions, and make decisions with incomplete information.
- Excellent communication skills, with the ability to clearly explain complex AI systems and align technical decisions with business goals.
Benefits
- Flexible working arrangements
- Professional development opportunities
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Technical Lead, Merchant Experience
Paramount CommerceSimplified bank account-based payments for igaming and sports betting
Based in Canada, Paramount Commerce is a fintech company focused on making payments simpler and more secure. We’ve been helping reshape online payments since the early 2000s, enabling people to pay directly from their bank accounts, without relying on credit cards or e-wallets. Security, risk management, and reliability are at the core of what we do. We build payment solutions that are seamless, backed by strong safeguards and meaningful data. As we continue to grow across Canada and prepare for global expansion, we’re looking for curious, thoughtful people who enjoy solving complex problems and pushing ideas forward. If you’re excited about building the future of payments - and want to be part of a team that’s shaping what’s next - we’d love to hear from you. The Opportunity You'll lead a high-performing team responsible for the entire merchant platform. Your mission is to build the robust, scalable, and intuitive systems that define our merchant experience. This is a critical, hands-on leadership role where you will drive the technical strategy for how we onboard, manage, and retain our merchants. This isn't just about managing a team; it's about architecting the future of our merchant-facing technology and fostering a culture of technical excellence. You will be at the centre of our most critical growth initiatives, enabling seamless engagement and loyalty through superior engineering. What You'll Do - Technical Delivery: Own day-to-day technical execution for your squad. Lead solution design, break down complex problems, and ensure the team consistently ships high-quality, scalable software across the merchant platform. - Hands-On Engineering: Stay active in the codebase. You'll write code, lead by example in reviews, and be the go-to resource when teammates hit a tough technical problem. - Technical Direction & Architecture: Drive pragmatic architecture decisions for your squad's work. You'll set the technical direction, evaluate trade-offs, and ensure the team builds things that last — without over-engineering. - Mentorship & Team Elevation: Actively grow the engineers around you. Through pairing, code reviews, and direct feedback, you'll build a team that holds a high technical bar and keeps raising it. - Cross-Functional Partnership: Work closely with other Engineering Leaders and Product Managers to translate merchant needs into a well-scoped, actionable technical plan the team can execute against. Who You Are - A Hands-On Technical Leader: You have 5+ years of software development experience (preferably in Java or Go) and at least 1 year in a tech lead or senior technical capacity. You still love writing code — and you're good at it. - A Tech-Forward Builder: You're comfortable across our core stack — Java and Go on the backend, React on the frontend, PostgreSQL for data, and AWS or GCP in the cloud. You make pragmatic decisions and know how to build for scale and reliability. - A Systems Thinker: You have a solid grasp of distributed systems, performance, and what reliability actually means in production. You design with the long term in mind, without over-engineering for problems you don't have yet. - A Multiplier: You make the people around you better. You give clear, candid, and kind feedback. You unblock teammates without creating dependency, and you build a culture where everyone holds a high bar. - An Autonomous Driver: You don't wait to be told what to do. You identify the next problem, gather the right context, and move — keeping the team focused and productive in the proc Why Paramount Commerce? - Canadian Company with over 22 years of history 🇨🇦 - Competitive salary - Generous Vacation + Summer Fridays - Health & Dental Benefits - Wellness Spending Account - Retirement savings matching plan - Remote first environment - Quality Hardware provided to do your work - Parental leave top up program - Birthday Day Off - Quarterly Socials - Volunteer Days to give back to our community The base salary range for this full-time position is $170,000 - $210,000 CAD. Final compensation will be dependent on experience, skillset, and role related qualifications, and will include benefits and bonus as per company policy. Please note that base salary ranges may differ based on location and local currency. We use technology assisted tools, including artificial intelligence, to support parts of our recruitment process (such as resume screening, note taking, and interview scheduling). These tools are designed to support, but never replace human judgement. All hiring decisions are made by humans, and we are committed to fair, inclusive, and bias-aware hiring practices. At Paramount Commerce, we are proud to be an equal opportunity employer. We practice ethical and fair hiring processes and strongly encourage applications from diverse backgrounds. Don't worry if you don't check every box. If you're excited about this role and think you'd be a good fit, we encourage you to apply. We are committed to creating a place for our employees to be their authentic selves. We believe diversity of thought, background, and experience are essential to achieve our mission to simplify payments. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Technical Lead, Merchant Experience
Paramount CommerceSimplified bank account-based payments for igaming and sports betting
Based in Canada, Paramount Commerce is a fintech company focused on making payments simpler and more secure. We’ve been helping reshape online payments since the early 2000s, enabling people to pay directly from their bank accounts, without relying on credit cards or e-wallets. Security, risk management, and reliability are at the core of what we do. We build payment solutions that are seamless, backed by strong safeguards and meaningful data. As we continue to grow across Canada and prepare for global expansion, we’re looking for curious, thoughtful people who enjoy solving complex problems and pushing ideas forward. If you’re excited about building the future of payments - and want to be part of a team that’s shaping what’s next - we’d love to hear from you. The Opportunity You'll lead a high-performing team responsible for the entire merchant platform. Your mission is to build the robust, scalable, and intuitive systems that define our merchant experience. This is a critical, hands-on leadership role where you will drive the technical strategy for how we onboard, manage, and retain our merchants. This isn't just about managing a team; it's about architecting the future of our merchant-facing technology and fostering a culture of technical excellence. You will be at the centre of our most critical growth initiatives, enabling seamless engagement and loyalty through superior engineering. What You'll Do - Technical Delivery: Own day-to-day technical execution for your squad. Lead solution design, break down complex problems, and ensure the team consistently ships high-quality, scalable software across the merchant platform. - Hands-On Engineering: Stay active in the codebase. You'll write code, lead by example in reviews, and be the go-to resource when teammates hit a tough technical problem. - Technical Direction & Architecture: Drive pragmatic architecture decisions for your squad's work. You'll set the technical direction, evaluate trade-offs, and ensure the team builds things that last — without over-engineering. - Mentorship & Team Elevation: Actively grow the engineers around you. Through pairing, code reviews, and direct feedback, you'll build a team that holds a high technical bar and keeps raising it. - Cross-Functional Partnership: Work closely with other Engineering Leaders and Product Managers to translate merchant needs into a well-scoped, actionable technical plan the team can execute against. Who You Are - A Hands-On Technical Leader: You have 5+ years of software development experience (preferably in Java or Go) and at least 1 year in a tech lead or senior technical capacity. You still love writing code — and you're good at it. - A Tech-Forward Builder: You're comfortable across our core stack — Java and Go on the backend, React on the frontend, PostgreSQL for data, and AWS or GCP in the cloud. You make pragmatic decisions and know how to build for scale and reliability. - A Systems Thinker: You have a solid grasp of distributed systems, performance, and what reliability actually means in production. You design with the long term in mind, without over-engineering for problems you don't have yet. - A Multiplier: You make the people around you better. You give clear, candid, and kind feedback. You unblock teammates without creating dependency, and you build a culture where everyone holds a high bar. - An Autonomous Driver: You don't wait to be told what to do. You identify the next problem, gather the right context, and move — keeping the team focused and productive in the proc Why Paramount Commerce? - Canadian Company with over 22 years of history 🇨🇦 - Competitive salary - Generous Vacation + Summer Fridays - Health & Dental Benefits - Wellness Spending Account - Retirement savings matching plan - Remote first environment - Quality Hardware provided to do your work - Parental leave top up program - Birthday Day Off - Quarterly Socials - Volunteer Days to give back to our community The base salary range for this full-time position is $170,000 - $210,000 CAD. Final compensation will be dependent on experience, skillset, and role related qualifications, and will include benefits and bonus as per company policy. Please note that base salary ranges may differ based on location and local currency. We use technology assisted tools, including artificial intelligence, to support parts of our recruitment process (such as resume screening, note taking, and interview scheduling). These tools are designed to support, but never replace human judgement. All hiring decisions are made by humans, and we are committed to fair, inclusive, and bias-aware hiring practices. At Paramount Commerce, we are proud to be an equal opportunity employer. We practice ethical and fair hiring processes and strongly encourage applications from diverse backgrounds. Don't worry if you don't check every box. If you're excited about this role and think you'd be a good fit, we encourage you to apply. We are committed to creating a place for our employees to be their authentic selves. We believe diversity of thought, background, and experience are essential to achieve our mission to simplify payments. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Technical Lead, Merchant Experience
Paramount CommerceSimplified bank account-based payments for igaming and sports betting
Based in Canada, Paramount Commerce is a fintech company focused on making payments simpler and more secure. We’ve been helping reshape online payments since the early 2000s, enabling people to pay directly from their bank accounts, without relying on credit cards or e-wallets. Security, risk management, and reliability are at the core of what we do. We build payment solutions that are seamless, backed by strong safeguards and meaningful data. As we continue to grow across Canada and prepare for global expansion, we’re looking for curious, thoughtful people who enjoy solving complex problems and pushing ideas forward. If you’re excited about building the future of payments - and want to be part of a team that’s shaping what’s next - we’d love to hear from you. The Opportunity You'll lead a high-performing team responsible for the entire merchant platform. Your mission is to build the robust, scalable, and intuitive systems that define our merchant experience. This is a critical, hands-on leadership role where you will drive the technical strategy for how we onboard, manage, and retain our merchants. This isn't just about managing a team; it's about architecting the future of our merchant-facing technology and fostering a culture of technical excellence. You will be at the centre of our most critical growth initiatives, enabling seamless engagement and loyalty through superior engineering. What You'll Do - Technical Delivery: Own day-to-day technical execution for your squad. Lead solution design, break down complex problems, and ensure the team consistently ships high-quality, scalable software across the merchant platform. - Hands-On Engineering: Stay active in the codebase. You'll write code, lead by example in reviews, and be the go-to resource when teammates hit a tough technical problem. - Technical Direction & Architecture: Drive pragmatic architecture decisions for your squad's work. You'll set the technical direction, evaluate trade-offs, and ensure the team builds things that last — without over-engineering. - Mentorship & Team Elevation: Actively grow the engineers around you. Through pairing, code reviews, and direct feedback, you'll build a team that holds a high technical bar and keeps raising it. - Cross-Functional Partnership: Work closely with other Engineering Leaders and Product Managers to translate merchant needs into a well-scoped, actionable technical plan the team can execute against. Who You Are - A Hands-On Technical Leader: You have 5+ years of software development experience (preferably in Java or Go) and at least 1 year in a tech lead or senior technical capacity. You still love writing code — and you're good at it. - A Tech-Forward Builder: You're comfortable across our core stack — Java and Go on the backend, React on the frontend, PostgreSQL for data, and AWS or GCP in the cloud. You make pragmatic decisions and know how to build for scale and reliability. - A Systems Thinker: You have a solid grasp of distributed systems, performance, and what reliability actually means in production. You design with the long term in mind, without over-engineering for problems you don't have yet. - A Multiplier: You make the people around you better. You give clear, candid, and kind feedback. You unblock teammates without creating dependency, and you build a culture where everyone holds a high bar. - An Autonomous Driver: You don't wait to be told what to do. You identify the next problem, gather the right context, and move — keeping the team focused and productive in the proc Why Paramount Commerce? - Canadian Company with over 22 years of history 🇨🇦 - Competitive salary - Generous Vacation + Summer Fridays - Health & Dental Benefits - Wellness Spending Account - Retirement savings matching plan - Remote first environment - Quality Hardware provided to do your work - Parental leave top up program - Birthday Day Off - Quarterly Socials - Volunteer Days to give back to our community The base salary range for this full-time position is $170,000 - $210,000 CAD. Final compensation will be dependent on experience, skillset, and role related qualifications, and will include benefits and bonus as per company policy. Please note that base salary ranges may differ based on location and local currency. We use technology assisted tools, including artificial intelligence, to support parts of our recruitment process (such as resume screening, note taking, and interview scheduling). These tools are designed to support, but never replace human judgement. All hiring decisions are made by humans, and we are committed to fair, inclusive, and bias-aware hiring practices. At Paramount Commerce, we are proud to be an equal opportunity employer. We practice ethical and fair hiring processes and strongly encourage applications from diverse backgrounds. Don't worry if you don't check every box. If you're excited about this role and think you'd be a good fit, we encourage you to apply. We are committed to creating a place for our employees to be their authentic selves. We believe diversity of thought, background, and experience are essential to achieve our mission to simplify payments. Accommodations are available on request for candidates taking part in all aspects of the selection process.


