• Repair and maintenance of analytical instrumentation • Perform installation of equipment from delivery to sign-off • Respond to customer by telephone within 4 hours to evaluate problem • Perform preventative maintenance per maintenance schedule • Inform appropriate personnel on all problems using escalation procedure • Maintain manuals • Submit electronic paperwork timely and accurately • Maintain excellent communication with Service Manager on all matters • Process parts return and repair in accordance with all policies and guidelines • Keep customers well informed on any open issues • Manage direct account responsibility with minimal supervision • Assist in different areas within the District • Perform all the above duties in accordance with applicable ISO9000 directives and company policy

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Technical Advisor (TA) for Mental Health and Psychosocial Services (MHPSS) will support the Mental Health and Psychosocial Service efforts of IRC within the Resettlement, Asylum and Integration department (RAI). The TA will support RAI’s efforts in the U.S. to partner with and build the capacity of IRC RAI offices and other service providers to deliver high-quality services to refugees, asylum seekers, and other forcibly displaced individuals and families, including mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management. The TA is expected to integrate best available evidence and best practices with strategies to overcome barriers that prevent many forcibly displaced community members from receiving, benefitting from, and responding to safety and wellness services. The TA may produce training and materials to increase internal and external capacity to support individuals, children and families who have experienced forced displacement, trauma, and migration related stress. Key Responsibilities: - Provide technical assistance to RAI offices and other service agencies on best practices, interventions and resources related to mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management with forcibly displaced communities. - Develop and disseminate guidelines and resources for community outreach and education on mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management with forcibly displaced communities. - Manage the process of MHPSS interventions being disseminated and replicated. - Develop and deliver culturally and linguistically appropriate training and related materials on forcibly displaced communities. Contribute to building a diverse workforce by developing the capacity of staff to deliver mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management interventions and mainstream approaches. - Develop, support, and maintain relationships with various RAI office teams and external service agencies to best support forcibly displaced individuals and families. - Strengthen and expand partnerships with RAI office teams and external service providers to solicit and integrate feedback to continually inform the development of needed resources. - Provide ongoing analysis of program activities, including supporting monitoring and evaluation of efforts to determine and adjust approaches as needed. - Support business development efforts for initiatives at the field-level and across RAI, including contributing to proposal development and other funding opportunities. - Participate in team meetings, staff development activities, and fully engage as a member of the team. - Adhere to all IRC’s organizational policies, procedures and protocols including professional and ethical standards, client confidentiality, and privacy practices. - Other related duties as assigned. Job Requirements: - A minimum of a Master’s degree in social work, psychology, or related mental health field. Independent licensure preferred. - At least five years of MHPSS related work experience. - Experience delivering survivor-centered services, including direct service to survivors of intimate-partner violence - Demonstrated experience with refugee and asylum populations. - Strong expertise on the impacts of trauma on individuals, families, and children. - Demonstrated ability to provide technical support and work effectively with stakeholders at all levels. - Excellent verbal and written communication skills - Self-starter with excellent project management skills, including the proven ability to prioritize and effectively manage competing demands and complete project tasks on time. - Strong external relations and partnership development experience. - Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment - Fluency in written and spoken English; fluency in additional language relevant to refugee and asylum populations preferred - Computer proficiency, including MS Office, internet applications and case management databases (ETO a plus) Working Environment: - Currently 100% remote. Compensation: (Pay Range: $45.00 - $65.00) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Technical Advisor (TA) for Mental Health and Psychosocial Services (MHPSS) will support the Mental Health and Psychosocial Service efforts of IRC within the Resettlement, Asylum and Integration department (RAI). The TA will support RAI’s efforts in the U.S. to partner with and build the capacity of IRC RAI offices and other service providers to deliver high-quality services to refugees, asylum seekers, and other forcibly displaced individuals and families, including mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management. The TA is expected to integrate best available evidence and best practices with strategies to overcome barriers that prevent many forcibly displaced community members from receiving, benefitting from, and responding to safety and wellness services. The TA may produce training and materials to increase internal and external capacity to support individuals, children and families who have experienced forced displacement, trauma, and migration related stress. Key Responsibilities: - Provide technical assistance to RAI offices and other service agencies on best practices, interventions and resources related to mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management with forcibly displaced communities. - Develop and disseminate guidelines and resources for community outreach and education on mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management with forcibly displaced communities. - Manage the process of MHPSS interventions being disseminated and replicated. - Develop and deliver culturally and linguistically appropriate training and related materials on forcibly displaced communities. Contribute to building a diverse workforce by developing the capacity of staff to deliver mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management interventions and mainstream approaches. - Develop, support, and maintain relationships with various RAI office teams and external service agencies to best support forcibly displaced individuals and families. - Strengthen and expand partnerships with RAI office teams and external service providers to solicit and integrate feedback to continually inform the development of needed resources. - Provide ongoing analysis of program activities, including supporting monitoring and evaluation of efforts to determine and adjust approaches as needed. - Support business development efforts for initiatives at the field-level and across RAI, including contributing to proposal development and other funding opportunities. - Participate in team meetings, staff development activities, and fully engage as a member of the team. - Adhere to all IRC’s organizational policies, procedures and protocols including professional and ethical standards, client confidentiality, and privacy practices. - Other related duties as assigned. Job Requirements: - A minimum of a Master’s degree in social work, psychology, or related mental health field. Independent licensure preferred. - At least five years of MHPSS related work experience. - Experience delivering survivor-centered services, including direct service to survivors of intimate-partner violence - Demonstrated experience with refugee and asylum populations. - Strong expertise on the impacts of trauma on individuals, families, and children. - Demonstrated ability to provide technical support and work effectively with stakeholders at all levels. - Excellent verbal and written communication skills - Self-starter with excellent project management skills, including the proven ability to prioritize and effectively manage competing demands and complete project tasks on time. - Strong external relations and partnership development experience. - Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment - Fluency in written and spoken English; fluency in additional language relevant to refugee and asylum populations preferred - Computer proficiency, including MS Office, internet applications and case management databases (ETO a plus) Working Environment: - Currently 100% remote. Compensation: (Pay Range: $45.00 - $55.00) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Technical Advisor (TA) for Mental Health and Psychosocial Services (MHPSS) will support the Mental Health and Psychosocial Service efforts of IRC within the Resettlement, Asylum and Integration department (RAI). The TA will support RAI’s efforts in the U.S. to partner with and build the capacity of IRC RAI offices and other service providers to deliver high-quality services to refugees, asylum seekers, and other forcibly displaced individuals and families, including mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management. The TA is expected to integrate best available evidence and best practices with strategies to overcome barriers that prevent many forcibly displaced community members from receiving, benefitting from, and responding to safety and wellness services. The TA may produce training and materials to increase internal and external capacity to support individuals, children and families who have experienced forced displacement, trauma, and migration related stress. Key Responsibilities: - Provide technical assistance to RAI offices and other service agencies on best practices, interventions and resources related to mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management with forcibly displaced communities. - Develop and disseminate guidelines and resources for community outreach and education on mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management with forcibly displaced communities. - Manage the process of MHPSS interventions being disseminated and replicated. - Develop and deliver culturally and linguistically appropriate training and related materials on forcibly displaced communities. - Contribute to building a diverse workforce by developing the capacity of staff to deliver mental health, psychosocial support, women’s protection and empowerment, and trauma informed case management interventions and mainstream approaches. - Develop, support, and maintain relationships with various RAI office teams and external service agencies to best support forcibly displaced individuals and families. - Strengthen and expand partnerships with RAI office teams and external service providers to solicit and integrate feedback to continually inform the development of needed resources. - Provide ongoing analysis of program activities, including supporting monitoring and evaluation of efforts to determine and adjust approaches as needed. - Support business development efforts for initiatives at the field-level and across RAI, including contributing to proposal development and other funding opportunities. - Participate in team meetings, staff development activities, and fully engage as a member of the team. - Adhere to all IRC’s organizational policies, procedures and protocols including professional and ethical standards, client confidentiality, and privacy practices. - Other related duties as assigned. Job Requirements: - A minimum of a Master’s degree in social work, psychology, or related mental health field. Independent licensure preferred. - At least five years of MHPSS related work experience. - Experience delivering survivor-centered services, including direct service to survivors of intimate-partner violence - Demonstrated experience with refugee and asylum populations. - Strong expertise on the impacts of trauma on individuals, families, and children. - Demonstrated ability to provide technical support and work effectively with stakeholders at all levels. - Excellent verbal and written communication skills - Self-starter with excellent project management skills, including the proven ability to prioritize and effectively manage competing demands and complete project tasks on time. - Strong external relations and partnership development experience. - Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment - Fluency in written and spoken English; fluency in additional language relevant to refugee and asylum populations preferred - Computer proficiency, including MS Office, internet applications and case management databases (ETO a plus) Working Environment***:*** - Currently 100% remote. Compensation: (Pay Range: $95,000 - $108,000) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1