Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.
Account Manager 2, Target
Location
United States
Posted
100 days ago
Salary
$90K - $95K / year
Seniority
Lead
Job Description
Account Manager 2, Target
Ricoh
Account Mgr 2, Target POSITION PROFILE The Account Manager solves critical business challenges and cultivates new and expanded customer relationships. The AM will focus on understanding the customers' environment and align appropriate Ricoh solutions to their mission-critical goals and objectives through relationship building with decision-makers and influencers. Job Duties and Responsibilities �· Execute Business Development �· Understand the customer's environment. Open new doors with decision-makers and influencers to generate sales opportunities within new and existing accounts to increase RICOH's market share �· Solve critical business challenges for the customer �· those known and uncovered through research and questioning. �· Understand how customers are buying, not what they are buying �· focusing on their needs, not a predetermined product or service. �· Excellent communication �· Differentiates Ricoh's ability to accelerate the transformation of the customer's digital environment through storytelling to uncover opportunities aligned to Ricoh's portfolio. �· Articulate how buying decisions can impact the customer's financial position. �· Develop and confidently deliver compelling presentations both in person and virtually Qualifications (Education, Experience, and Certifications) �· Bachelor's Degree or equivalent experience required �· 3+ years of demonstrated business development experience required �· Experience in IT and/or Software services environment preferred �· Understanding of document workflow solutions and processes preferred �· Foundational knowledge of P&L components �· Ability to research and analyze customers to enable appropriate business conversations across the account �· Proven ability to manage multiple accounts at a time while maintaining sharp attention to detail Knowledge, Skills And Abilities �· Demonstrated success with using collaboration to build influence. �· Sound understanding of the solution design process. �· Brings thought leadership to customer engagement. �· Outstanding verbal and written communication skills. �· Proven ability to develop and maintain professional relationships with relevant stakeholders. �· Stays current with Ricoh offerings. �· Ability to assess customer environments and situations and create strategies for extending, expanding Core services throughout the customer enterprise. �· Strong learning agility �· Strives to understand and position favorably in the customer approval process creating sponsors and advocates. Working Conditions, Mental and Physical Demands �· Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. �· Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �· prepare, provide and convey diversified information. �· Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity �· regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. �· Travel required (approx 20%); may include overnight travel. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: - Choose from a broad selection of medical, dental, life, and disability insurance options. - Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. - Augment your education with team member tuition assistance programs. - Enjoy paid vacation time and paid holidays annually - Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
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Key Account Manager – GI
Azurity PharmaceuticalsSpecializes in providing safe, high-quality treatments for patients requiring customized formulations for their care.
• Develop and execute comprehensive IDN Account Business Plans that meet both company and customer objectives, focusing on growth, market access, and integration of Azurity’s Gastroenterology portfolio. • Develop and sustain customer stakeholder maps that align both internal and external teams to the current strategy as well as future growth opportunities. • Demonstrate a strong understanding of GI society relationships, super group hierarchy, and IDN affiliation. • Understand client needs and challenges to develop and present tailored solutions and customized services. • Conduct in-depth analysis of IDN performance data, utilization trends, and barriers to develop targeted pull-through strategies. • Possess a strong understanding of pathway development from decision makers, implementation leaders, and daily users to ensure seamless launch of GI offering. • Establish and maintain strong, strategic relationships with key IDN stakeholders at each level to ensure long-term sustainable growth of Azurity’s portfolio. • Utilize the value proposition deck to create alignment around key areas where Azurity's solutions support their unmet needs and where we can co-create value. • Utilize implementation resources to support goal alignment, EMR development, and training plans to ensure a successful launch of the GI portfolio. • Close collaboration with partner pharmacy for performance tracking, implementation of new workflow offerings, and patient support. • Facilitate clinical pull-through of system strategy by partnering with Azurity's Field Sales team, market access, and medical affairs to educate providers on patient formulary status and patient clinical benefits across the Gastroenterology therapeutic area. • Work cross-functionally with Market Access/Strategic Accounts, Commercial Sales, Medical Affairs, and Marketing to ensure successful execution of account plans and seamless coordination of service delivery at the highest level. • Conduct strategic reviews with Azurity senior leadership to assess strategy deployment performance and ensure teams have clarity on resource needs, achievements, and barriers. • Act as the subject matter expert on IDN market dynamics within the Gastroenterology market to provide valuable insights and advice to clients.
Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com. Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. About the Role: The Key Account Manager (KAM) will be a pivotal, field-based commercial leader responsible for developing and managing strategies to maximize utilization of Azurity’s diverse portfolio of innovative medicines within assigned independent, super group, and IDN segments. This role requires a sophisticated understanding of the evolving healthcare landscape, with a particular emphasis on building strategic relationships to identify unmet needs within the Gastroenterology therapeutic area. The KAM will drive strategic engagement with high-level IDN decision makers to co-create long-term value that aligns to Azurity’s commitment to providing high-quality, user-friendly formulations for overlooked patients. Key Responsibilities: Portfolio Access Strategy & Execution (60%) - Develop and execute comprehensive IDN Account Business Plans that meet both company and customer objectives, focusing on growth, market access, and integration of Azurity’s Gastroenterology portfolio. - Develop and sustain customer stakeholder maps that align both internal and external teams to the current strategy as well as future growth opportunities. - Demonstrate a strong understanding of GI society relationships, super group hierarchy, and IDN affiliation. - Understand client needs and challenges to develop and present tailored solutions and customized services. - Conduct in-depth analysis of IDN performance data, utilization trends, and barriers to develop targeted pull-through strategies. - Possess a strong understanding of pathway development from decision makers, implementation leaders, and daily users to ensure seamless launch of GI offering. Key Stakeholder Engagement & Relationship Management (25%) - Establish and maintain strong, strategic relationships with key IDN stakeholders at each level to ensure long-term sustainable growth of Azurity’s portfolio. - Utilization of the value proposition deck to create alignment around key areas where Azurity's solutions support their unmet needs and where we can co-create value. - Utilization of implementation resources to support goal alignment, EMR development, and training plans to ensure a successful launch of the GI portfolio. - Close collaboration with partner pharmacy for performance tracking, implementation of new workflow offerings, and patient support. - Facilitate clinical pull-through of system strategy by partnering with Azurity's Field Sales team, market access, and medical affairs to educate providers on patient formulary status and patient clinical benefits across the Gastroenterology therapeutic area. - Serve as the voice of the IDN customer internally, providing actionable market intelligence to inform internal strategies, launch planning, and future growth opportunities Internal Collaboration (15%) - Work cross-functionally with Market Access/Strategic Accounts, Commercial Sales, Medical Affairs, and Marketing to ensure successful execution of account plans and seamless coordination of service delivery at the highest level. - Conducting strategic reviews with Azurity senior leadership to assess strategy deployment performance and ensure teams have clarity on resource needs, achievements, and barriers. - Act as the subject matter expert on IDN market dynamics within the Gastroenterology market to provide valuable insights and advice to clients. Required Skills and Experience: - Education: Bachelor’s Degree required (MBA preferred). - Experience: Minimum of 7+ years of progressive experience in the pharmaceutical or biotechnology industry, with 2+ years engaging in D-suite leadership within the Super Group and Health System Space. - Therapeutic Experience: Proven experience managing and selling a product portfolio with direct experience in Gastroenterology. - Negotiation Expertise: Demonstrated success in negotiating and co-creating strategies to implement within the IDN/Health System segment. - Clinical Pathway Development: Strong understanding of aligning customers to goals, building a workflow and training plan to support those goals, and tracking success to validate performance and scale. - Travel: Ability to travel 50% within the assigned geography to meet business needs. Preferred Qualifications - Experience in GI with relationships - Has led initiatives around GI solutions within a health system - Has had experience working cross-functionally both internally and externally - Experience building out and executing on strategic plans. #LI-Remote Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be able to sit for long periods of time - While performing the duties of this job, the employee is frequently required to stand; walk; sit; talk and/or hear - May occasionally climb stairs and/or ride elevators - The employee must occasionally lift and/or move up to 25 pounds - Employee must be able to manipulate keyboard, operate a telephone and hand-held devices - Other miscellaneous job duties as required Benefits We Offer: - Unlock Your Earning Potential: Join our team and be rewarded with a competitive compensation package, including an annual bonus based on company performance, that recognizes your exceptional talent. - Sales - In lieu of annual bonuses, we offer an Incentive compensation program that allows you to earn more - even over plan. - Fuel Your Success: *Sales Only* - We understand the value of your hard work and provide a car reimbursement program and gas card for both business and personal use as part of our commitment to supporting you. - Comprehensive Health Coverage: We value your well-being and offer excellent medical, dental, vision, and prescription coverage to ensure you and your family are always taken care of. - Flexibility for Your Lifestyle: Achieve work-life balance with our hybrid work model, allowing you to work two days from home and three days in the office. *Excludes Sales, Manufacturing, and some Operations positions* - Invest in Your Future: Our Retirement Savings Plan (401K) is designed to help you secure a comfortable retirement by matching dollar for dollar up to 5%. - Time Off That Counts: Take advantage of our generous time off policy, which offers up to 15 vacation days annually + rollover (up to 40 hours) as well as five sick/wellness days. For new employees, vacation accrual will be prorated based on your start date. - Meaningful Time with Your Loved Ones: We close between Christmas and New Year’s to give you an extra week off to spend quality time with your family and recharge. - Enjoy the Holidays: Over the course of the year, Azurity recognizes 13 holidays. - Invest in Your Education: We support your professional growth with tuition reimbursement for undergraduate and graduate level courses or certifications. - Recognize and Be Recognized: Our Azurity High Five peer recognition platform allows you to celebrate your colleagues' accomplishments and receive recognition for your own outstanding work. The California Consumer Privacy Act regulates privacy rights and consumer protection for residents of California, United States. For details, click here. The General Data Protection Regulation (GDPR) sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).
Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com. Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. About the Role: The Key Account Manager (KAM) will be a pivotal, field-based commercial leader responsible for developing and managing strategies to maximize utilization of Azurity’s diverse portfolio of innovative medicines within assigned independent, super group, and IDN segments. This role requires a sophisticated understanding of the evolving healthcare landscape, with a particular emphasis on building strategic relationships to identify unmet needs within the Gastroenterology therapeutic area. The KAM will drive strategic engagement with high-level IDN decision makers to co-create long-term value that aligns to Azurity’s commitment to providing high-quality, user-friendly formulations for overlooked patients. Key Responsibilities: Portfolio Access Strategy & Execution (60%) - Develop and execute comprehensive IDN Account Business Plans that meet both company and customer objectives, focusing on growth, market access, and integration of Azurity’s Gastroenterology portfolio. - Develop and sustain customer stakeholder maps that align both internal and external teams to the current strategy as well as future growth opportunities. - Demonstrate a strong understanding of GI society relationships, super group hierarchy, and IDN affiliation. - Understand client needs and challenges to develop and present tailored solutions and customized services. - Conduct in-depth analysis of IDN performance data, utilization trends, and barriers to develop targeted pull-through strategies. - Possess a strong understanding of pathway development from decision makers, implementation leaders, and daily users to ensure seamless launch of GI offering. Key Stakeholder Engagement & Relationship Management (25%) - Establish and maintain strong, strategic relationships with key IDN stakeholders at each level to ensure long-term sustainable growth of Azurity’s portfolio. - Utilization of the value proposition deck to create alignment around key areas where Azurity's solutions support their unmet needs and where we can co-create value. - Utilization of implementation resources to support goal alignment, EMR development, and training plans to ensure a successful launch of the GI portfolio. - Close collaboration with partner pharmacy for performance tracking, implementation of new workflow offerings, and patient support. - Facilitate clinical pull-through of system strategy by partnering with Azurity's Field Sales team, market access, and medical affairs to educate providers on patient formulary status and patient clinical benefits across the Gastroenterology therapeutic area. - Serve as the voice of the IDN customer internally, providing actionable market intelligence to inform internal strategies, launch planning, and future growth opportunities Internal Collaboration (15%) - Work cross-functionally with Market Access/Strategic Accounts, Commercial Sales, Medical Affairs, and Marketing to ensure successful execution of account plans and seamless coordination of service delivery at the highest level. - Conducting strategic reviews with Azurity senior leadership to assess strategy deployment performance and ensure teams have clarity on resource needs, achievements, and barriers. - Act as the subject matter expert on IDN market dynamics within the Gastroenterology market to provide valuable insights and advice to clients. Required Skills and Experience: - Education: Bachelor’s Degree required (MBA preferred). - Experience: Minimum of 7+ years of progressive experience in the pharmaceutical or biotechnology industry, with 2+ years engaging in D-suite leadership within the Super Group and Health System Space. - Therapeutic Experience: Proven experience managing and selling a product portfolio with direct experience in Gastroenterology. - Negotiation Expertise: Demonstrated success in negotiating and co-creating strategies to implement within the IDN/Health System segment. - Clinical Pathway Development: Strong understanding of aligning customers to goals, building a workflow and training plan to support those goals, and tracking success to validate performance and scale. - Travel: Ability to travel 50% within the assigned geography to meet business needs. Preferred Qualifications - Experience in GI with relationships - Has led initiatives around GI solutions within a health system - Has had experience working cross-functionally both internally and externally - Experience building out and executing on strategic plans. #LI-Remote Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be able to sit for long periods of time - While performing the duties of this job, the employee is frequently required to stand; walk; sit; talk and/or hear - May occasionally climb stairs and/or ride elevators - The employee must occasionally lift and/or move up to 25 pounds - Employee must be able to manipulate keyboard, operate a telephone and hand-held devices - Other miscellaneous job duties as required Benefits We Offer: - Unlock Your Earning Potential: Join our team and be rewarded with a competitive compensation package, including an annual bonus based on company performance, that recognizes your exceptional talent. - Sales - In lieu of annual bonuses, we offer an Incentive compensation program that allows you to earn more - even over plan. - Fuel Your Success: *Sales Only* - We understand the value of your hard work and provide a car reimbursement program and gas card for both business and personal use as part of our commitment to supporting you. - Comprehensive Health Coverage: We value your well-being and offer excellent medical, dental, vision, and prescription coverage to ensure you and your family are always taken care of. - Flexibility for Your Lifestyle: Achieve work-life balance with our hybrid work model, allowing you to work two days from home and three days in the office. *Excludes Sales, Manufacturing, and some Operations positions* - Invest in Your Future: Our Retirement Savings Plan (401K) is designed to help you secure a comfortable retirement by matching dollar for dollar up to 5%. - Time Off That Counts: Take advantage of our generous time off policy, which offers up to 15 vacation days annually + rollover (up to 40 hours) as well as five sick/wellness days. For new employees, vacation accrual will be prorated based on your start date. - Meaningful Time with Your Loved Ones: We close between Christmas and New Year’s to give you an extra week off to spend quality time with your family and recharge. - Enjoy the Holidays: Over the course of the year, Azurity recognizes 13 holidays. - Invest in Your Education: We support your professional growth with tuition reimbursement for undergraduate and graduate level courses or certifications. - Recognize and Be Recognized: Our Azurity High Five peer recognition platform allows you to celebrate your colleagues' accomplishments and receive recognition for your own outstanding work. The California Consumer Privacy Act regulates privacy rights and consumer protection for residents of California, United States. For details, click here. The General Data Protection Regulation (GDPR) sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).
• Lead, coach, and develop a small pod of Account Managers • Provide ongoing deal coaching, pipeline inspection, and performance feedback • Drive a culture of accountability, ownership, and continuous improvement • Support reps in managing strategic and enterprise-level accounts • Act as an escalation point for complex customer situations • Own forecast accuracy and pipeline health for your pod • Ensure consistent execution of deal strategy, pipeline management, and closing discipline • Identify risks and proactively drive actions to hit team targets • Partner with Sales, Product, and CS leadership to improve customer journey and revenue outcomes • Identify and implement process improvements and scalable playbooks • Ensure alignment across teams to support consistent customer experience

