• Provides clinical and product education to Healthcare Professionals on the full portfolio of LivaNova Cardiopulmonary products. • Training sessions may be conducted in person or virtually and must align with all approved instructions for use. • These sessions include coordinating hospital clinical and non-clinical demonstrations, in-person and virtual education programs, intra-operative case coverage, supporting product evaluations and ad hoc training when needed. • The clinical specialist must both work independently within their role but remain highly collaborative with their team and company stakeholders (sales). • Therefore, the individual must be able to work independently, work as collaborator and manage internal stakeholders, as well as manage their own time effectively. • Provides clinicians and medical staff clear clinical instructions to ensure continuity of education and support related to all aspects of patient outcomes, in accordance with the product’s Instructions for Use (IFU). • Coordinates, directs, and delivers clinical training programs on LivaNova products, as necessary and appropriate. • Develops and maintains product knowledge excellence of the LivaNova CP portfolio of products. • Professionally integrates into all accounts building trust and relationships and establishes strong rapport with customers. • Collaborates weekly with key internal stakeholders for installations and evaluations, including the Clinical Specialist team, Field/Technical Service & Account Executives – working seamlessly in order to increase all team’s efficiency and time with the customer. • Maintains a positive, proactive, customer service manner with customers and sales personnel during stressful situations. • Will foster high trust relationships with customers, and all LivaNova team members. • Takes a positive, proactive approach to solving complex and/or unusual clinical/therapy/technical problems. • Foresees obstacles and plans accordingly for seamless execution. • Assists Account Executives in urgent clinical needs and related product information • Responsible for adhering to all regulatory and LivaNova policies to ensure patient safety and company responsibility. • Develops and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity. • Supports evaluations as needed within and account and supports sales strategies for capital equipment opportunities within accounts. • Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to the product and its maintenance. • Attends trade shows/conferences/congresses to maintain clinical expertise and current market state, as well as meet customer and support product discussions. • Meets all requirements and maintain credentialing status in order to access accounts. • Provides sales support when needed on clinical in-services, training and guidance to current or potential customers. • Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. • Performs other related duties and responsibilities, on occasion, as assigned. • Collaborates with regional and global marketing teams as needed on ongoing projects, clinical discussion, program development and product development. • Contributes to the development of all education programs both internally and externally. • Support training of the sales team for new hires, ongoing education and product launches. • Team player with a strong ability to collaborate amongst the clinical team as well as other teams within LivaNova (sales, technical service, marketing, quality etc).

• Develop product, clinical, and software knowledge, skills, and competence within the NM modality. • Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment • Provides pre-sale product clinical evaluations and/or educational sessions to potential customers • In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS). • Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions. • Drive realization of revenue thru execution of on-site or remote clinical education delivery • Produce comprehensive, consistent and timely completion of documentation requirements pre through post training. • Provide ongoing post-installation training and support as needed over the lifecycle of the product. • Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings. • Work integrally with associated teams to create, manage, coordinate and deliver training to internal and external partners and customers.

• Develop product, clinical, and software knowledge, skills, and competence within the PET modality. • Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment • Provides pre-sale product clinical evaluations and/or educational sessions to potential customers • In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS). • Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions. • Drive realization of revenue thru execution of on-site or remote clinical education delivery • Produce comprehensive, consistent and timely completion of documentation requirements pre through post training. • Provide ongoing post-installation training and support as needed over the lifecycle of the product. • Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.

• Provide clinical support to customers and salesforce on clinical products and services. • Call on potential and existing clinical customers within assigned territory (independently and in collaboration with Medline salesforce) to expand and retain business. • Partner with sales force on product conversions and implementations. • Assist sales in their territories as needed at the local and national/corporate account level. • Complete basic discovery assessments and data analysis. • Identify problem areas and recommend changes and solutions. • Develop customer growth and retention service proposals through consultation and relationship building with key accounts. • Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations. • Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area. • Engage in professional organizations; attend national, regional, and local industry events.