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Clinical Success Director – Nursing

Location

United States

Posted

58 days ago

Salary

$143.7K - $198K / year

Seniority

Lead

Bachelor Degree5 yrs expEnglish

Job Description

Clinical Success Director – Nursing

Abridge

• Evaluate new product offerings and provide subject matter expertise to our product teams. • Build and maintain relationships across customers, including onboarding users, listening to customer feedback, optimizing nursing workflows, and identifying opportunities for improved engagement and success. • Design and recruit a council of trusted nurse advisors to guide product strategy and roadmap. • Develop a use case-specific end-user survey and a set of success metrics to help communicate impact and value. • Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, training, and more.

Job Requirements

  • 5+ years of experience as an RN, preferably in the inpatient setting
  • Experience with electronic record systems (Epic is a definite plus)
  • Passion for deeply understanding nursing workflows and improving inefficiencies
  • Proven track record of leading successful initiatives from conception through launch
  • Ability to build relationships with different layers of an organization, from front-line staff to executives
  • Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
  • Experience working with cross-functional teams in a fast-paced, startup environment

Benefits

  • Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
  • Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
  • Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
  • Paid Parental Leave: Generous paid parental leave for all full-time employees.
  • Family Forming Benefits: Resources and financial support to help you build your family.
  • 401(k) Matching: Contribution matching to help invest in your future.
  • Personal Device Allowance: Tax free funds for personal device usage.
  • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
  • Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
  • Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
  • Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
  • Compensation and Equity: Competitive compensation and equity grants for full time employees.

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Director of Home Health Authorizations, Eligibility & Payor Maintenance

CenterWell

CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. Cares for patients with chronic and complex illnesses. Offers personalized clinical and educational services to improve health outcomes and drive superior medication adherence. CenterWell, a Humana company, creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and the fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients. Part of Humana Inc. (NYSE: HUM). Offers stability, industry-leading benefits, and opportunities to grow yourself and your career. Employs more than 30,000 clinicians committed to putting health first. Provides flexible scheduling options, clinical certifications, leadership development programs, and career coaching.

Director58 days ago
Full TimeRemoteTeam 1,001-5,000

Become a part of our caring community A Director of Authorizations & Eligibility is a senior revenue cycle leader responsible for the strategic oversight, operational execution, and continuous improvement of all authorization, insurance eligibility re-verification and payer maintenance for a large, complex Home Health organization operating on the Homecare Homebase (HCHB) platform. This role leads enterprise-wide authorization related operations supporting high-volume, multi-branch environments and ensures timely, compliant payer approvals to protect revenue integrity and patient access. The Director partners closely with clinical leadership, operations, finance, compliance, and IT, and manages both onshore and offshore teams. The role also leads transformational initiatives related to centralization, automation, scalability, and payer optimization. Key Responsibilities Strategic Leadership & Governance • Develop and execute a comprehensive authorization, eligibility reverification and payor encounter maintenance strategy aligned with enterprise revenue cycle objectives. • Serve as the organizational subject-matter expert on payer authorization rules, revalidation requirements, and medical necessity workflows. • Lead large-scale transformation initiatives including centralization, workflow redesign, automation, and performance standardization. • Establish governance, escalation paths, and performance accountability across a complex, multi-site organization. Operational Oversight • Direct day-to-day authorization, eligibility reverification and payor encounter maintenance operations across all service lines and payers. • Ensure timely and accurate submission, tracking, and renewal of authorizations in Homecare Homebase. • Oversee management of payer portals, authorization queues, and work distribution. • Ensure consistent execution across onshore and offshore teams. • Coordinate closely with Intake, Clinical Operations, Scheduling, Billing, and Denials teams. Clinical & Operational Collaboration • Partner with nursing leadership, therapy leadership, and clinical staff to ensure clinical documentation supports medical necessity. • Support resolution of clinical questions related to authorization determinations. • Collaborate with Quality, Compliance, and Audit teams to support medical reviews and audits. • Translate payer requirements into operational workflows and staff education. Performance Management & Analytics • Define, monitor, and report KPIs including authorization turnaround time, authorization success rate, denial rate, and authorization-related delays. • Use data to identify trends, root causes, and improvement opportunities. • Present performance insights to executive leadership. • Drive continuous improvement using Lean, Six Sigma, or similar methodologies. Compliance & Risk Management • Ensure compliance with Medicare, Medicaid, and commercial payer authorization and revalidation requirements. • Maintain audit-ready documentation and processes. • Support external audits (MAC, SMRC, RAC, UPIC) and payer reviews related to authorization. • Partner with Compliance and Legal teams on corrective action plans. People Leadership • Lead, coach, and develop managers, supervisors, and frontline authorization staff. • Manage blended onshore/offshore workforce models. • Establish clear roles, performance expectations, and career pathways. • Promote accountability, engagement, and operational excellence. Key Interfaces • Branch Operational Staff and Leaders • Clinical Operations Leadership (Nursing, Therapy, QA) • Intake and Scheduling Teams • Revenue Cycle Leadership • Billing, Denials, and Appeals Teams • Compliance, Legal, and Audit • IT / Applications (Homecare Homebase) • External Payers and Vendor Partners Use your skills to make an impact Requirements Education: • Bachelor’s degree in Healthcare Administration, Business, Nursing, or related field required. • Master’s degree (MHA, MBA, MSN, or similar) preferred. Experience: • 8 or more years of progressive experience in healthcare revenue cycle or access operations. • Minimum of 5 years leading authorization or insurance verification functions. • Experience in large, complex, multi-site healthcare organizations. • Demonstrated experience leading centralized and distributed (onshore/offshore) teams. • Direct experience working with Homecare Homebase strongly preferred. • Experience supporting Medicare, Medicare Advantage, Medicaid, and commercial payers. • Proven success leading transformational or enterprise-scale process improvement initiatives. Skills & Competencies: • Deep knowledge of home health authorization, eligibility, and payer rules. • Strong understanding of clinical workflows and medical necessity. • Advanced operational and analytical skills. • Ability to manage complexity, ambiguity, and change. • Executive-level communication and influence skills. • Strong collaboration across clinical, operational, and financial teams. • Expertise in KPI-driven performance management. Preferred Certifications: • Certified Healthcare Access Manager (CHAM) • Certified Revenue Cycle Professional (CRCP) • Nursing license (RN or LPN/LVN) Additional Information: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. 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Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. 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United States
$126K - $173K / year
Full TimeRemoteTeam 10,001+Since 2020H1B No Sponsor

Date Posted: 2026-04-09Country: United States of AmericaLocation: US-TX-MCKINNEY-513WA ~ 2501 W University Dr ~ WING A BLDGPosition Role Type: RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​Security Clearance Type: DoD Clearance: SecretSecurity Clearance Status: Active and existing security clearance required on day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 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United States
$157K - $298K / year
Ensono logo

Program Director

Ensono

Ensono delivers complete Hybrid IT solutions, from mainframe to cloud, tailored to each client’s journey.

Director58 days ago
Full TimeRemoteTeam 1,001-5,000H1B Sponsor

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. About the role and what you'll be doing: Ensono’s Program Director is a business and technology advisor who challenges the status quo to drive innovation and transformation within the enterprise space. 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That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. What You Will Need: Responsibilities: - Engage closely with C-level and Client Transformation executives to lead enterprise-wide transformation and migration program(s). - Identify business drivers, goals and develop compelling board ready proposals and value-driven business cases to achieve desired business outcomes. - Collaborate with cross-functional technology experts to drive architectural planning, execution plans and roadmaps to accelerate our Client’s business, transformation and migration outcome. - Manage transitions of responsibility with Clients in the case of various scenarios such as colocation transitions or public cloud instances and ensure steady state consistency. - This could include assimilating complex and diverse personnel and operational responsibility as well as managing, changing or competing demands and priorities. - Drive and collaborate with counterparts within Internal teams (Consulting organizations, Product Engineering, Implementation Engineering and Program Management) and the Client Technology leads to create solution and strategies for transformation and migration program(s). - Lead large scale migration projects in concert with multiple stakeholders through the assessment, planning and execution stages. - Develop and conduct discovery, assessment and solution development workshops, often in collaboration with Client, Internal resources (consulting, operations, product, and program management teams) to design solutions. - Develop and document solutions that meet Client’s (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts - Conduct solution development sessions and present technical solutions and business cases to a wide variety of audiences. - Gain executive (Client and Internal) buy-in for complex solutions - Gain Client’s confidence as a trusted operational adviser by offering consultation and recommendations drawn from insights, technology know-how and past experiences - Align and partner with Product and Program Management to help drive appropriate product enhancements and changes to technology roadmap - Report out on budget attainment for all aspects of expense and cost savings towards key programs Requirements: - Experience in planning and leading large-scale enterprise IT change management programs for transformation and migration program(s) - Experience designing, building, and operating global IT infrastructure and cloud solution and services - Demonstrated program leadership and management experience with high attention to detail in complex business or IT transformation environments - Exceptional business acumen to understand Client’s needs to articulate and shape transformation initiatives - 15+ years of experience as a leader of technology in the hosting and cloud space (preferably with a service provider and/or cloud MSP) - 7+ years of relevant leadership experience in enterprise IT, consulting, and/or engineering/development/transformation and migrations - Delivering enterprise IT professional service or cloud services - Highly credibility with CxO and board-level audiences as well as technology leaders, engineers and developers - Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our Clients - Ability to work within internal and external team environment and demonstrate strong problem-solving skills - Very comfortable with developing, implementing, managing and executing through influence across a cross-functional set of senior and Client stakeholders - Proven track record of taking ownership and driving results. 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If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.

United States
$150K - $200K / year
Mayo Clinic logo

Director, Revenue Strategy and Innovation - Remote

Mayo Clinic

Headquartered in Rochester, Minnesota, Mayo Clinic is a nonprofit medical institution ranked first in more specialties than all other hospitals in America. The company employs arou

Director58 days ago

Responsible for directing an enterprise-level function within RSI (part of Finance) and on behalf of Mayo Clinic. The function will entail significant impact to Mayo Clinic revenue performance and involve deep domain expertise. The Director will be responsible for implementing strategies for the assigned function, overseeing work outputs and priorities of the team, leading projects and initiatives, and driving ongoing operational and analytic processes. Director provides these services as necessary at an enterprise, region, site, and service-specific level. The role conducts duties with a view on maintaining and growing revenue, supporting Mayo Clinic strategic plans and objectives, and supporting the priorities of RSI. Director shall maintain a deep knowledge of market trends, opportunities, and risks in the assigned functional area and be highly knowledgeable on Mayo Clinic’s methods and strategies. The Director is expected to be a strong leader of assigned staff and to operate within provided budgets. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

United States
$163K - $236K / year
Job Closed