We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us? Role Description - As a Senior Management & Technology Consultant – AI & Process Analytics (Internal Title: Senior Applied AI Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers. This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers. Key Responsibilities: - Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value. - Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies. - Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders. - Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations. - Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments. - Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization. You might be a great fit if you... - have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles - enjoy translating business challenges into technical solutions - can communicate complex technical concepts to business and executive stakeholders - have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases. - demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos. - have some experience prototyping solutions with Python and modern AI frameworks - are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems - hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have). Nice to have (big plus): - Experience building or deploying generative AI applications - Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks - Industry experience in domains such as supply chain, finance, or operations What Celonis Can Offer You: - Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. - Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. - Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. - Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. - Connect and Belong: Find community and support through dedicated inclusion and belonging programs. - Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. - Collaborate Globally: Join a dynamic, international team of talented individuals. - Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.

• Review and annotate clinical cases, histories, and scenarios used to train and test AI models. • Label symptoms, danger signs, diagnoses, and management steps in structured formats. • Create high-quality reference answers and gold standards for model evaluation. • Develop and refine clinical protocols, triage pathways, and decision logic for AI use. • Curate national and international guidelines for conversion into machine-readable formats. • Maintain clinical content libraries with version control and audit trails. • Review AI-generated differentials, treatment suggestions, and referral advice. • Identify unsafe, biased, or clinically inappropriate recommendations. • Participate in benchmark, stress testing, and safety reviews before release. • Participate in regulatory approval processes and research studies to validate the safety and efficacy of AI tools. • Act as a thought partner to engineers and product managers on clinical workflows. • Provide domain expertise to shape product features that align with real-world clinical workflows and patient care. • Design clinically relevant prompts, dialogue flows, and structured pathways for adaptive history taking, examination, and treatment plans. • Advise on user interfaces for nurses, CHWs, and doctors using the system. • Help design guardrails, escalation pathways, and human-in-the-loop oversight. • Ensure clinical quality assurance while providing the insights during the entire cycle of AI products development. • Embed principles of safety, fairness, transparency, and accountability into model design. • Define clinical risk categories and appropriate levels of automation. • Identify risks, edge cases, and limitations of AI-based clinical tools. • Contribute to bias assessments across gender, age, language, and socioeconomic groups. • Support creation of explainable standards so users understand why the AI suggests an action. • Participate in incident reviews and post-deployment monitoring for harm prevention. • Ensure that AI-driven clinical tools adhere to medical guidelines, regulatory standards, and ethical frameworks.

Koin Limited is a fast-growing, multi-brand direct-to-consumer (D2C) e-commerce group headquartered in Poole, UK. The company operates across the UK, USA, Canada, and Australia and is working towards £100 million in annual revenue by 2030.  Koin is an AI-first company. We believe that AI is not a nice-to-have but a fundamental part of how we operate, compete, and scale. We are actively incorporating AI into every element of the business — from marketing and operations to finance and customer experience — and this role sits at the centre of that transformation.  Koin builds and scales digitally-led brands through strong commercial strategy, data-led decision making, and high-performance e-commerce operations.  The brand portfolio includes:  - The Koin Club — licensed collectible coins and medallions  - Tilly Pig — financial literacy products for children  - Jonny’s Sister — personalised gifts and homeware  - Bubba Boo — eco-conscious baby, toddler and adult clothing  - The Wessex Mint — precious metals savings and investment platform  - Pastel Sixteen — contemporary fashion and accessories The Claude AI & Automation Specialist is a lead-level individual contributor responsible for driving the adoption, implementation, and deep working knowledge of Claude across every function within Koin’s multi-brand e-commerce business. This is a new role created to ensure the business extracts maximum value from AI as a core operational capability.  The primary focus of the role is process automation and workflow building — identifying manual, repetitive, or inefficient processes across the business and designing Claude-powered solutions that save time, reduce cost, and improve output quality. This extends across all departments including marketing, operations, finance, customer service, and systems.  Beyond automation, the role carries significant responsibility for upskilling the wider team. The Claude AI & Automation Specialist will design and deliver training programmes, create reusable templates and tools, and provide hands-on coaching to ensure every team member can use AI effectively in their day-to-day work. The goal is to build a culture where AI-augmented work is the default, not the exception.  The successful candidate will be expected to maintain deep expertise across all Claude surfaces — including Chat, Cowork, and Code — and apply the right tool to the right problem depending on the situation. They should also be comfortable working with agents, sub-agents, and orchestration patterns to build intelligent, multi-step workflows. Experience with other AI platforms and automation tools is also valued, as the role requires a broad understanding of the AI tooling landscape.  We are looking for someone who gets genuinely excited by new technology, systems, and logic. Someone with a natural problem-solving mindset who sees an inefficient process and immediately starts thinking about how to fix it. Curiosity and initiative are just as important as technical skill in this role.  This role reports to the Head of Systems & Data and works cross-functionally with all departments. Full training will be provided on Koin’s internal systems and tech stack.  Key Responsibilities Process Automation & Workflow Building - Design, build, and maintain Claude-powered automations that deliver measurable time and cost savings  - Develop multi-step workflows that integrate Claude with existing business systems and tools  - Design and implement agent-based architectures including sub-agents and orchestration agents to handle complex, multi-stage business processes  - Build and maintain reusable prompt templates, Claude Projects, custom skills, and automation patterns  - Evaluate and implement automation platforms (e.g. Make, n8n) alongside Claude to create end-to-end workflows  - Document all automations with clear logic, dependencies, and maintenance requirements  - Monitor automation performance and iterate based on output quality and reliability  - Identify and prioritise manual, repetitive, or inefficient processes across all departments for automation  Training & Team Enablement - Design and deliver structured training programmes to upskill team members across all departments in effective AI usage  - Create formal training materials including guides, video walkthroughs, and reference documentation  - Provide one-to-one coaching and ad-hoc support to help individuals integrate AI into their specific workflows  - Build self-serve templates, tools, and resources that enable teams to leverage Claude independently  - Track and report on team adoption metrics and AI literacy across the business  - Stay current on Claude product updates, new capabilities, and emerging AI tools, and communicate relevant changes to the team  Prompt Engineering & Output Quality - Develop and refine prompting strategies to maximise the accuracy, consistency, and quality of Claude’s outputs across Chat, Cowork, and Code  - Establish best practices and style guides for prompt engineering across different use cases  - Build and maintain a library of tested, high-performance prompts for recurring business tasks  - Evaluate output quality across different Claude models and surfaces, recommending the optimal approach for each use case  - Troubleshoot and resolve issues with prompt performance, hallucination, or inconsistent outputs  AI Strategy & Innovation - Contribute to the development of the business’s AI adoption roadmap and strategic priorities  - Research and evaluate new AI tools, models, and capabilities relevant to Koin’s operations  - Identify opportunities where AI can create competitive advantage or unlock new capabilities  - Benchmark Koin’s AI maturity against industry best practice and recommend improvements  - Provide input on build-vs-buy decisions for AI-powered tooling and integrations  Cross-Functional Collaboration - Work with marketing, operations, finance, customer service, and e-commerce teams to understand their workflows and pain points  - Act as the central point of contact for AI-related questions, requests, and project scoping across the business  - Partner with the Systems & Data team to ensure AI solutions integrate cleanly with existing data pipelines and platforms  - Communicate progress, impact, and learnings through regular reporting to leadership

Koin Limited is a fast-growing, multi-brand direct-to-consumer (D2C) e-commerce group headquartered in Poole, UK. The company operates across the UK, USA, Canada, and Australia and is working towards £100 million in annual revenue by 2030.  Koin is an AI-first company. We believe that AI is not a nice-to-have but a fundamental part of how we operate, compete, and scale. We are actively incorporating AI into every element of the business — from marketing and operations to finance and customer experience — and this role sits at the centre of that transformation.  Koin builds and scales digitally-led brands through strong commercial strategy, data-led decision making, and high-performance e-commerce operations.  The brand portfolio includes:  - The Koin Club — licensed collectible coins and medallions  - Tilly Pig — financial literacy products for children  - Jonny’s Sister — personalised gifts and homeware  - Bubba Boo — eco-conscious baby, toddler and adult clothing  - The Wessex Mint — precious metals savings and investment platform  - Pastel Sixteen — contemporary fashion and accessories The Claude AI & Automation Specialist is a lead-level individual contributor responsible for driving the adoption, implementation, and deep working knowledge of Claude across every function within Koin’s multi-brand e-commerce business. This is a new role created to ensure the business extracts maximum value from AI as a core operational capability.  The primary focus of the role is process automation and workflow building — identifying manual, repetitive, or inefficient processes across the business and designing Claude-powered solutions that save time, reduce cost, and improve output quality. This extends across all departments including marketing, operations, finance, customer service, and systems.  Beyond automation, the role carries significant responsibility for upskilling the wider team. The Claude AI & Automation Specialist will design and deliver training programmes, create reusable templates and tools, and provide hands-on coaching to ensure every team member can use AI effectively in their day-to-day work. The goal is to build a culture where AI-augmented work is the default, not the exception.  The successful candidate will be expected to maintain deep expertise across all Claude surfaces — including Chat, Cowork, and Code — and apply the right tool to the right problem depending on the situation. They should also be comfortable working with agents, sub-agents, and orchestration patterns to build intelligent, multi-step workflows. Experience with other AI platforms and automation tools is also valued, as the role requires a broad understanding of the AI tooling landscape.  We are looking for someone who gets genuinely excited by new technology, systems, and logic. Someone with a natural problem-solving mindset who sees an inefficient process and immediately starts thinking about how to fix it. Curiosity and initiative are just as important as technical skill in this role.  This role reports to the Head of Systems & Data and works cross-functionally with all departments. Full training will be provided on Koin’s internal systems and tech stack.  Key Responsibilities Process Automation & Workflow Building - Design, build, and maintain Claude-powered automations that deliver measurable time and cost savings  - Develop multi-step workflows that integrate Claude with existing business systems and tools  - Design and implement agent-based architectures including sub-agents and orchestration agents to handle complex, multi-stage business processes  - Build and maintain reusable prompt templates, Claude Projects, custom skills, and automation patterns  - Evaluate and implement automation platforms (e.g. Make, n8n) alongside Claude to create end-to-end workflows  - Document all automations with clear logic, dependencies, and maintenance requirements  - Monitor automation performance and iterate based on output quality and reliability  - Identify and prioritise manual, repetitive, or inefficient processes across all departments for automation  Training & Team Enablement - Design and deliver structured training programmes to upskill team members across all departments in effective AI usage  - Create formal training materials including guides, video walkthroughs, and reference documentation  - Provide one-to-one coaching and ad-hoc support to help individuals integrate AI into their specific workflows  - Build self-serve templates, tools, and resources that enable teams to leverage Claude independently  - Track and report on team adoption metrics and AI literacy across the business  - Stay current on Claude product updates, new capabilities, and emerging AI tools, and communicate relevant changes to the team  Prompt Engineering & Output Quality - Develop and refine prompting strategies to maximise the accuracy, consistency, and quality of Claude’s outputs across Chat, Cowork, and Code  - Establish best practices and style guides for prompt engineering across different use cases  - Build and maintain a library of tested, high-performance prompts for recurring business tasks  - Evaluate output quality across different Claude models and surfaces, recommending the optimal approach for each use case  - Troubleshoot and resolve issues with prompt performance, hallucination, or inconsistent outputs  AI Strategy & Innovation - Contribute to the development of the business’s AI adoption roadmap and strategic priorities  - Research and evaluate new AI tools, models, and capabilities relevant to Koin’s operations  - Identify opportunities where AI can create competitive advantage or unlock new capabilities  - Benchmark Koin’s AI maturity against industry best practice and recommend improvements  - Provide input on build-vs-buy decisions for AI-powered tooling and integrations  Cross-Functional Collaboration - Work with marketing, operations, finance, customer service, and e-commerce teams to understand their workflows and pain points  - Act as the central point of contact for AI-related questions, requests, and project scoping across the business  - Partner with the Systems & Data team to ensure AI solutions integrate cleanly with existing data pipelines and platforms  - Communicate progress, impact, and learnings through regular reporting to leadership