Req ID: 362058 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cloud Architect to join our team in Austin, Texas (US-TX), United States (US). Key Responsibilities Cloud Operations and Support - Support customer self-provisioned cloud instances across AWS, Azure, GCP, and OCI with security guardrails and backend deployment. - Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments. - Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability. - Lead root cause analysis and prepare post‑mortem documentation for major incidents. - Execute patch management, upgrades, and regular maintenance activities. - Develop and maintain backup, disaster recovery, and failover strategies and operations. - Participate in on‑call rotations and after‑hours support as needed. Automation and Infrastructure Management - Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform and CloudFormation. - Use scripting languages such as Python, Bash, or PowerShell to automate recurring tasks and operational processes. - Champion the use of configuration management tools and assist with DevOps pipeline integrations. - Recommend and implement cost optimization, resource utilization, and rightsizing strategies. Security and Compliance - Ensure adherence to security best practices including least‑privilege access, encryption, and secure network configurations. - Implement and manage identity and access management (IAM) policies and roles. - Monitor, identify, and remediate security vulnerabilities discovered through scanning tools or external advisories. - Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.). Collaboration and Documentation - Collaborate with application, security, and network teams for solution delivery and ongoing support. - Mentor junior engineers and provide technical guidance as needed. - Create and maintain technical documentation, runbooks, and standard operating procedures (SOPs). - Participate in client calls to provide technical input when required. Minimum Requirements - Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field. - At least two of the following certifications: - AWS Certified Solutions Architect or SysOps Administrator - Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert - Google Professional Cloud Architect or Cloud Engineer - Oracle Cloud Infrastructure Architect Associate or Professional - 5+ years of multi‑cloud experience (AWS and Azure required). - 6+ years of hands‑on experience in cloud engineering, operations, or support. Preferred Requirements - DevOps or automation certifications (e.g., Kubernetes, Terraform). - ITIL Foundation or familiarity with support frameworks. - Experience working in managed services, NOC, SOC, or MSP environments. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $94,736 – $ 180,525. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.