• Customer communication. Initiate and manage conversations with potential clients across phone, email, LinkedIn, and messaging platforms. • Opportunity generation. Identify and engage potential buyers to generate qualified meetings for the sales team. • Cold outreach. Perform cold calls and emails to introduce the company and spark initial interest. • Social selling. Prospect and manage outreach sequences on LinkedIn and other relevant channels. • Relationship building. Build and maintain relationships with prospects through ongoing communication. • Process improvement. Work with the Head of Sales, Vince, to refine communication strategies and develop new approaches for engaging potential customers.

Sinch is pioneering the way the world communicates. More than 175,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! About the Role We are looking for an Enterprise Sales Development Representative to support our Enterprise sales motion across EMEA. This role focuses on creating outbound pipeline by supporting our account-based marketing (ABM) motions, qualifying inbound demand, and identifying net-new and expansion opportunities within our largest Enterprise customers. You will work closely with Enterprise Account Executives to execute against account plans, uncover new buying groups and use cases, and generate new opportunities within complex Enterprise organisations. The role is aligned to a specific EMEA sub-region and reports into the regional Sales Development organisation. Key responsibilities - Create outbound pipeline by executing against agreed ABM strategies within a defined Enterprise target account list. - Qualify and progress inbound leads from Enterprise-sized accounts, ensuring timely, high-quality engagement. - Identify net-new and expansion opportunities within existing Enterprise customers by engaging new stakeholders and business units. - Partner closely with Enterprise Account Executives to execute account plans, align on priorities, and drive opportunity creation. - Engage multiple personas across Marketing, Product, IT, and Operations within complex Enterprise organisations. - Qualify opportunities using agreed qualification frameworks and progress them to accepted pipeline. - Use intent signals, account insights, and sales intelligence to prioritise outreach and personalise engagement. - Maintain accurate activity, notes, and opportunity data in CRM and sales engagement tools. - Collaborate with Marketing, AEs, and regional teams to support campaigns, events, and ABM initiatives. The role based in the UK and can be remote. It report to the EMEA Sales Development lead. About you - Experience working as an SDR supporting Enterprise accounts in a B2B SaaS or technology environment. - Proven ability to generate net-new pipeline through outbound activity aligned to ABM strategies. - Comfortable engaging senior stakeholders and navigating complex, multi-threaded buying groups. - Strong track record of partnering with Account Executives on account planning and execution. - Highly organised and comfortable managing a defined set of Enterprise accounts. - Confident using CRM and sales tools such as Salesforce, Outreach, Cognism, 6sense or similar. - Clear, confident communicator across different markets and cultures. - Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must: - Hold UK citizenship. - Have a valid UK work permit. Our hiring process We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

• Conduct outbound prospecting via: - Cold calls - LinkedIn outreach - Email campaigns • Identify and engage decision-makers • Qualify leads based on defined criteria • Book meetings for the internal sales team • Maintain accurate CRM tracking and activity logs • Consistently meet and exceed outreach and booking targets

• Conduct outbound prospecting via: - Cold calls - LinkedIn outreach - Email campaigns • Identify and engage decision-makers • Qualify leads based on defined criteria • Book meetings for the internal sales team • Maintain accurate CRM tracking and activity logs • Consistently meet and exceed outreach and booking targets