R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead, Customer Service, you will help ­­build new projects while assisting with escalated cases. Every day you will, Prepare, analyze, and provide daily, weekly, and monthly productivity metrics. To thrive in this role you must, develop and coach team members in skills and process to promote quality. Here’s what you will experience working as a Team Lead, Customer Service: · Assist in establishing and implementing departmental initiatives. · Measure and monitor staffing levels, assign duties and responsibilities as appropriate. · Complete performance evaluations, track time and attendance. · Troubleshoot and resolve issues with client concerns with a sense of urgency. · Train and educate staff on new process changes. Required Skills: · High School Diploma or GED, preferred · Minimum 3 years’ experience For this US-based position, the base pay range is $18.06 - $29.19 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

Role Description We are seeking a detail-oriented and customer-focused Account Creation Associate to join our team and work remotely. In this role, you will assist customers over the phone by providing information about our internet packages, entering account information, performing quality assurance, data entry, scheduling, and maintaining confidentiality. Your primary responsibility will be to help guide potential customers in selecting the best internet package to meet their needs while accurately processing package data. The ideal candidate will possess excellent organizational skills, attention to detail, and exceptional communication skills. This is a fast-paced environment and requires an individual who can work with little supervision and is self-motivated. - Participate in training and professional development activities - Perform quality assurance to guarantee customer satisfaction - Accurately enter account information and customer data into the company’s database - Answer inbound customer calls and respond to inquiries related to internet and security services and package offerings - Provide detailed information about internet packages, pricing, and available promotions - Assist customers in selecting the most suitable ADT services and internet plan based on their requirements (speed, usage, location, etc.) - Assist customers by entering personal info and creating ADT profiles - Follow up with potential customers as needed to ensure satisfaction and support any issues - Process orders, schedule installations, and provide necessary details regarding service activation - Maintain up-to-date knowledge of current product offerings, promotions, and company policies - Resolve customer inquiries or concerns, escalating issues when necessary to the appropriate department - Meet or exceed department performance expectations - Actively participate in staff development and meetings - Work in a positive and collaborative manner with team members - Be punctual and maintain a good attendance record - Perform additional duties as assigned Qualifications - High school diploma or equivalent - Minimum of 2 years of customer service experience - Availability to work 5 days Monday - Saturday between the hours 10am - 10pm; this includes the 10-7, 11-8, and 1-10 shifts - Basic Microsoft Office knowledge - Excellent communication and interpersonal skills - Ability to work with little supervision and be self-motivated - A secure and private location for company equipment - Proficient in multitasking and time management - Maintain a positive work environment - Ability to work in a fast-paced environment - Trustworthy and reliable - Solution-oriented thinking and a results-driven focus - Attention to detail and accuracy - Ability to maintain confidentiality - Knowledge of internet services and packages is preferred - Reliable high-speed internet with a minimum download/upload speed of 500 Mbps to support video conferencing, system tools, and call quality Benefits - Weekly pay - Comprehensive paid training - Annual bonus potential - Paid Time Off (PTO) program and paid holidays - Medical, Dental, Vision, 401k, and Life Insurance Coverage - Employee Assistance Program (EAP) - Career Development - Recognized by Newsweek's "America's Greatest Workplaces"! - Safe Haven is the largest employee-based ADT Authorized Dealer

• Establish a relationship of trust with every customer who contacts us, representing the values of the company • Provide first level support on domains, email, hosting, dedicated and virtual servers and website creation tools. Accompany the customer until his questions are fully answered • Detecting the needs of our customers, advising them on the purchase of new products • Commercial attitude • Follow up with customers in need of support and technical assistance by email, chat and/or telephone • Escalate queries that cannot be resolved to the second level support team

Seeking a flexible role where you can share your love for maths? Join FindTutors as a Maths Tutor, working from anywhere with a flexible schedule! We're on the lookout for committed tutors to provide engaging and tailored maths tutoring remotely. Enjoy the flexibility of choosing your own schedule while helping students grasp diverse mathematical topics. If you're passionate about mathematics and want the freedom to work from anywhere, this role offers the perfect blend of flexibility and impact. REQUIREMENTS: - No previous experience required. - Basic knowledge of the subject taught. ADVANTAGES - Flexible schedule - Work anywhere in the UK - Possibility of working online - Get paid between £20 and £40 /hour.