The World’s Leading Blockchain Ecosystem and Digital Asset Exchange
TechOps Engineer – Observability, AI Ops
Location
Singapore
Posted
73 days ago
Salary
0
Seniority
Senior
Job Description
TechOps Engineer – Observability, AI Ops
Binance
• Observability & Automation – Set up dashboards/alerts; script repetitive ticket steps. • RCA & Support Insights – Participate in RCAs; log user pain points weekly; propose product fixes. • Agent & Skill Prototyping – Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.). • ITSM / Tools (optional) – Optimize a small workflow in incident management tooling.
Job Requirements
- CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.
- Good documentation – write actionable runbooks.
- Empathy & product thinking – improve user experience from support data.
- Basic understanding of agents and skills.
- K8s, CI/CD, Terraform.
- MLOps project experience.
- Built a simple LLM agent or defined skills (LangChain, function calling).
- TSM tool experience.
Benefits
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Related Guides
Related Categories
Related Job Pages
More Artificial Intelligence Jobs
Head of Performance and fan of AI tooling
HedepyWe simplify the path to psychotherapy for everyone. Through video call. We make it accessible, easy and prejudice-free.
Hey there! 👋 We are Hedepy, a young scale-up and a leader in holistic mental health support programs for individuals and companies in Central & Eastern Europe. There are currently 60+ of us working remotely from all around Europe, united by our mission to make psychotherapy accessible to everyone in need. In 2025, we facilitated over 300,000 therapy sessions, and we’re just getting started. Roman (our COO) is looking for a Head of Performance to own our paid acquisition end-to-end, with a sharp, modern approach to the craft. 🚀 Your mission - Own the full performance marketing function across our CEE markets, from strategy through execution to results. - Run and optimise paid channels (Meta, Google, and beyond) with a clear focus on sustainable CAC and growth. - Use AI tools as a natural part of how you work, whether for creative testing, audience analysis, reporting or iteration. We’re looking for someone genuinely fluent here, not just curious. - Be the critical layer between data, AI outputs and real decisions. You know when to trust the signal and when to question it. - Work cross-functionally with product and content to connect paid performance with the broader funnel. - Help shape what this function looks like as Hedepy scales, including if and when we build out the team.
Head of Performance and fan of AI tooling
HedepyWe simplify the path to psychotherapy for everyone. Through video call. We make it accessible, easy and prejudice-free.
Hey there! 👋 We are Hedepy, a young scale-up and a leader in holistic mental health support programs for individuals and companies in Central & Eastern Europe. There are currently 60+ of us working remotely from all around Europe, united by our mission to make psychotherapy accessible to everyone in need. In 2025, we facilitated over 300,000 therapy sessions, and we’re just getting started. Roman (our COO) is looking for a Head of Performance to own our paid acquisition end-to-end, with a sharp, modern approach to the craft. 🚀 Your mission - Own the full performance marketing function across our CEE markets, from strategy through execution to results. - Run and optimise paid channels (Meta, Google, and beyond) with a clear focus on sustainable CAC and growth. - Use AI tools as a natural part of how you work, whether for creative testing, audience analysis, reporting or iteration. We’re looking for someone genuinely fluent here, not just curious. - Be the critical layer between data, AI outputs and real decisions. You know when to trust the signal and when to question it. - Work cross-functionally with product and content to connect paid performance with the broader funnel. - Help shape what this function looks like as Hedepy scales, including if and when we build out the team.
Head of Performance and fan of AI tooling
HedepyWe simplify the path to psychotherapy for everyone. Through video call. We make it accessible, easy and prejudice-free.
Hey there! 👋 We are Hedepy, a young scale-up and a leader in holistic mental health support programs for individuals and companies in Central & Eastern Europe. There are currently 60+ of us working remotely from all around Europe, united by our mission to make psychotherapy accessible to everyone in need. In 2025, we facilitated over 300,000 therapy sessions, and we’re just getting started. Roman (our COO) is looking for a Head of Performance to own our paid acquisition end-to-end, with a sharp, modern approach to the craft. 🚀 Your mission - Own the full performance marketing function across our CEE markets, from strategy through execution to results. - Run and optimise paid channels (Meta, Google, and beyond) with a clear focus on sustainable CAC and growth. - Use AI tools as a natural part of how you work, whether for creative testing, audience analysis, reporting or iteration. We’re looking for someone genuinely fluent here, not just curious. - Be the critical layer between data, AI outputs and real decisions. You know when to trust the signal and when to question it. - Work cross-functionally with product and content to connect paid performance with the broader funnel. - Help shape what this function looks like as Hedepy scales, including if and when we build out the team.
Head of Performance and fan of AI tooling
HedepyWe simplify the path to psychotherapy for everyone. Through video call. We make it accessible, easy and prejudice-free.
Hey there! 👋 We are Hedepy, a young scale-up and a leader in holistic mental health support programs for individuals and companies in Central & Eastern Europe. There are currently 60+ of us working remotely from all around Europe, united by our mission to make psychotherapy accessible to everyone in need. In 2025, we facilitated over 300,000 therapy sessions, and we’re just getting started. Roman (our COO) is looking for a Head of Performance to own our paid acquisition end-to-end, with a sharp, modern approach to the craft. 🚀 Your mission - Own the full performance marketing function across our CEE markets, from strategy through execution to results. - Run and optimise paid channels (Meta, Google, and beyond) with a clear focus on sustainable CAC and growth. - Use AI tools as a natural part of how you work, whether for creative testing, audience analysis, reporting or iteration. We’re looking for someone genuinely fluent here, not just curious. - Be the critical layer between data, AI outputs and real decisions. You know when to trust the signal and when to question it. - Work cross-functionally with product and content to connect paid performance with the broader funnel. - Help shape what this function looks like as Hedepy scales, including if and when we build out the team.

