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Binance

The World’s Leading Blockchain Ecosystem and Digital Asset Exchange

TechOps Engineer – Observability, AI Ops

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteSeniorTeam 1,001-5,000Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Singapore

Posted

73 days ago

Salary

0

Seniority

Senior

Job Description

TechOps Engineer – Observability, AI Ops

Binance

• Observability & Automation – Set up dashboards/alerts; script repetitive ticket steps. • RCA & Support Insights – Participate in RCAs; log user pain points weekly; propose product fixes. • Agent & Skill Prototyping – Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.). • ITSM / Tools (optional) – Optimize a small workflow in incident management tooling.

Job Requirements

  • CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.
  • Good documentation – write actionable runbooks.
  • Empathy & product thinking – improve user experience from support data.
  • Basic understanding of agents and skills.
  • K8s, CI/CD, Terraform.
  • MLOps project experience.
  • Built a simple LLM agent or defined skills (LangChain, function calling).
  • TSM tool experience.

Benefits

  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

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