• Implement, administer and enhance PAM solutions (CyberArk), ensuring privileged access control and protection of critical credentials. • Manage privileged accounts, password vaults and access policies, with integration to Active Directory (AD) and other corporate systems. • Administer and optimize Fortinet Firewalls (FortiGate), including rule creation, review and troubleshooting. • Operate and advance XDR and SIEM solutions (Palo Alto – Cortex XDR / Data Lake), including alert tuning and development of use cases. • Investigate and respond to security incidents, perform root cause analysis and propose continuous improvements. • Structure and execute vulnerability assessment and management processes, prioritizing based on risk (CVSS) and tracking remediations. • Perform hardening of Windows and Linux servers, ensuring compliance with security best practices. • Monitor and analyze security logs and events in on-premises and cloud environments. • Work with Brand Protection solutions (Rainforest or similar), identifying and mitigating threats such as phishing and brand abuse. • Define, implement and evolve information security policies, standards and procedures. • Support audits and compliance initiatives (ISO 27001, LGPD, among others). • Act as a consultant to business and technology teams, promoting a security culture and risk management.

• The AI Security Analyst is responsible for evaluating, governing, and securing the organization’s adoption and use of artificial intelligence tools, platforms, and integrations. • Working under the direction of the Information Security Manager, this role ensures that AI technologies are deployed with appropriate security controls, data protection standards, and risk oversight across ai2io’s multi-tenant managed services environment. • Evaluates AI tools, SaaS integrations, and platform capabilities for security risk, data exposure, and compliance alignment before and during organizational adoption. • Develops and maintains the organization’s AI governance framework, including usage policies, application approval workflows, and data classification standards for AI contexts. • Coordinates with AI platform engineering teams to ensure sensitivity labels, access controls, and data boundaries are consistently governed under a centralized security standard. • Monitors AI usage across the organization using Microsoft Defender for Cloud Apps and other telemetry sources to identify shadow AI, unauthorized integrations, and data leakage risks. • Supports GRC and identity security functions as a secondary focus, including compliance evidence collection, access reviews, and framework alignment.

Role Description We’re looking for a Security Analyst Support Intern to join the Wordfence team and gain hands-on experience in securing and supporting WordPress websites. This role will primarily involve: - Working closely with the Wordfence Customer Support team to identify and address customer issues. - Spending time with the Marketing, Quality Assurance, Care and Response, and Threat Intelligence teams. - Gaining insight into SEO, testing, site cleaning, and vulnerability validation processes. This is a 12 week internship with an hourly rate of $25 per hour. Upon completion of the Security+ certification, the hourly rate will increase to $30 per hour. This position requires that you be eligible to work in the United States without immigration assistance and that you currently live in the US. Qualifications - Currently enrolled in a Bachelor’s degree program in Computer Science, Information Security, or a related field. - Basic understanding of web technologies and security concepts. - Strong interest in pursuing a career in information security. - Ability to work collaboratively in a team environment. - Strong attention to detail and commitment to delivering high-quality work. Requirements - Familiarity with WordPress CMS, plugins, and themes (preferred but not required). - Familiarity with website hosting tools such as cPanel and FTP (preferred but not required). - Basic knowledge of network security principles and technologies (preferred but not required). - Experience with customer support or customer-facing roles (preferred but not required). - Basic understanding of QA processes and methodologies (preferred but not required). - Strong analytical and problem-solving skills (preferred but not required). - Excellent verbal and written communication skills (preferred but not required). Responsibilities - Collaborate with the Customer Support team to troubleshoot and resolve customer issues related to the Wordfence plugin. - Participate in weekly meetings with the core Wordfence, Customer Support, and Care and Response teams. - Collaborate with the Marketing team to gain insight into marketing strategy and SEO principles. - Support the Quality Assurance team by testing the Wordfence plugin and website improvements. - Support the Threat Intelligence team by researching plugin vulnerabilities and identifying various exploits. - Conduct independent study and successful completion of Security+ certification. Hiring Process - We review all applications submitted and respond to all candidates usually within one to two weeks. - Please fill in the form provided in this application. The hiring team will look at this first. - Candidates who appear to have the right skills from the initial application will be sent a more detailed Assessment Test. - Participate in a series of phone interviews, usually two or three, all done remotely. - All contracts and offers of employment are contingent on the successful completion of a background check. - All internship positions require a trial period of approximately 1 - 2 weeks with a minimum commitment of 10 hours per week. Benefits - Eligible for paid company holidays. - Eligible for overtime pay. - 401(k) with a 4% Safe Harbor company match that is 100% vested immediately. Diversity at Defiant We value diversity and do not discriminate based on race, color, religion or creed, national origin or ancestry, sex, age, physical or mental disability, military or veteran status, gender identity or expression, marital status, sexual orientation, political ideology, economic status, parental status, or any other non-performance-related status.

• Analyze, investigate, document and report on security alerts and/or potential security incidents identified in customer environments • Process security investigation cases in a thorough, yet timely manner • Serve as an incident coordinator for security events that require urgent response, containment, and remediation • Generate meticulous investigative notes for all security alerts and incidents • Provide continuous feedback on security process improvements and customer satisfaction • Stay up-to-date on security training, certification, and emerging threats • Make appropriate escalations on security investigations when warranted • Ensure shift-change documentation is completed and communicated effectively • Follow all available SOPs and escalation communication matrices • Provide customers with meaningful and constructive security consultation during external communications.