Management Level: 07 - Manager - Program Management Location: Gurugram Must have skills: Program Planning & Execution, Stakeholder & Team Management, Curriculum Development Coordination, Learning Platform (LMS) Management, Data-Driven Decision Making, Budgeting & Resource Allocation, Process & Quality Management, Performance Tracking (KPIs, OKRs), Cross-Functional Collaboration and Excellent Communication & Presentation Skills. Good to have skills: Leadership, Experience in EdTech Operations, Knowledge of Instructional Design & Learning Pedagogy Experience: 12+ years of experience is required Educational Qualification: Graduate (MBA Preferred) Job Overview We are seeking a visionary and strategic Manager of Program Management to lead our program management and delivery efforts. The ideal candidate will oversee the planning and management of learning experiences for participants across various programs, ensuring high completion rates and exceptional stakeholder satisfaction. Key Responsibilities Lead and direct program management and delivery efforts to ensure successful outcomes Oversee the programs lifecycle, including program planning, budgeting, resourcing, scheduling, risk management, and quality assurance Track and analyze program performance metrics, identifying areas for improvement and implementing corrective actions Develop and implement strategic plans to enhance the learning experience for program participants Build and maintain strong relationships with stakeholders, including academic institutions, corporate partners, and learners, aligning them with program objectives Ensure high program completion rates and participant satisfaction Drive high stakeholder delight, measured through Net Promoter Scores (NPS) Manage program budgets and ensure efficient resource allocation Required Experience, Skills and Qualifications Graduate with 12+ years of relevant sales experience (MBA preferred) Prior experience in the EdTech industry is required. Exceptional relationship-building and stakeholder management abilities. Superior communication and leadership skills, with the ability to inspire and motivate teams About us Backed by a $1 billion investment over three years, Accenture launched its LearnVantage business in March 2024, providing comprehensive learning and training services to help organizations reskill and upskill their people and achieve greater business results in the AI economy. Powered by an AI-native platform, Accenture LearnVantage offers learning strategy and design, personalized learning experiences, learning managed services and certifications, all supported by a robust partner network and access to more than 2,000 mentors around the world. For more information, please visit www.accenture.com/learnvantage About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.