• Responsible for the research, development and maintenance of the Power BI Reporting Platform for Trillium. • Configuration, implementation, design, and proactive support and management of the organization’s Power BI Platform. • Assists with assessing the organization's reporting needs and helping in the development of a long-term strategy for reporting. • Leading, planning, coordinating, and administering activities relating to reporting systems development, documentation, and implementation. • Provide technical support around systems capabilities to Information Technology projects. • Provides training for IT and Trillium staff, as needed and directed. • Design, build, test, deploy, document, and maintain Power BI reporting solutions and semantic models, including the SQL queries, data pipelines, and dependent systems that power them. • Work with IT Leadership, Informatics - Data Management, IT Operations and IT - Business Systems on researching, developing, testing, deploying and documenting new methods and tools for ingestion, processing, sending and sharing of data. • Plan, coordinate and implement security measures (including regular audits) to safeguard information in reporting platforms.

Description Work Location: Eugene or remote position available for ideal/qualified candidate. DEPARTMENT SUMMARY: Holt’s Information Technology department delivers timely and effective technology services to staff, families, and constituents, ensuring high integrity and efficiency in Holt’s work. The IT department is committed to providing reliable and secure systems to support staff productivity. POSITION SUMMARY: The Business Systems Analyst (BSA) combines aspects of both data analysis and systems analysis. This role will analyze business processes, gather requirements, and support the design, implementation, and optimization of information systems that enable program delivery, fundraising, monitoring and evaluation. The role will leverage and provide data to identify areas for improvement, efficiency gains, and better business decisions. Duties will include helping the organization decide how best to use its existing technology or integrate new ones into existing systems. ESSENTIAL JOB FUNCTIONS: - Requirement Gathering and Analysis: - Gather and document detailed business requirements from stakeholders, translating them into clear, concise, and actionable technical specifications. - Conduct process mapping to identify gaps, inefficiencies, and opportunities for improvement. - System Design and Development: - Support the development, customization, and deployment of systems (CRM, ERP, M&E platforms, grants management, etc.). - Partner with vendors to ensure solutions align with user needs and organizational policies. - Testing and Implementation: - Participate in testing new systems or system updates to ensure they meet requirements and function as intended, and they support the implementation process. - Assist in facilitating user acceptance testing (UAT) and coordination of rollouts. - Communication and Collaboration: - Communicate effectively with various stakeholders, including business users, technical teams, and management, ensuring a clear understanding and alignment on project goals. - Troubleshooting and Support: - Troubleshoot system issues, provide support to users, provide enhancements and work to optimize system performance. - Develop user guides, training materials, and process & design documentation. - Project Management: - May lead or participate in projects, ensuring they are completed on time, within scope, and within budget. - Database administration and Analytics: - Maintain Holt’s databases, assist in data migration and mapping during system implementation, build reports and visualizations that highlight KPIs that support the decision-making process. COMPETENCIES: - Strong organizational, time management, and verbal and written communication skills. - Ability to manage multiple projects simultaneously and adapt to changing priorities. - Ability to work collaboratively in a team environment. - Proficiency in data analysis, including compiling and analyzing data from various sources. - Proficiency in Power BI, SQL, and Power Automate preferred. - Knowledge of data integration and reporting. - Prioritize workload daily, weekly, and monthly. - Knowledge of CRM and database systems. - Technical support skills. SUCCESS FACTORS: The successful Business Systems Analyst will be detail-oriented, capable of managing a multi-faceted workload in a fast-paced environment. They must have strong problem-solving and analytical skills, with the ability to perform multiple tasks concurrently. Proficiency in utilizing various IT platforms and sound judgment in decision-making are essential. Requirements KNOWLEDGE (MINIMUM REQUIREMENTS): - Bachelor’s degree in a related field and three (3) years of experience, or combination of education and experience. - Relevant experience and strong analytical, communication, and problem-solving skills are crucial. - Demonstrated proficiency and/or ability to master IT Systems including: Blackbaud CRM, Luminate Online, MS Dynamics, Power BI, MS Office, ManageEngine. SCOPE OF RESPONSIBILITY: Assists in-person and remote users at Holt International HQ in Eugene, OR, out-of-state branch office staff in addition to assisting staff while traveling out of country. Occasionally provide basic IT services to international staff. INTERPERSONAL COMMUNICATION: Ability to communicate clearly with other staff to obtain cooperation and actions needed to ensure successful project outcomes. Establishes and maintains positive relationships with commercial vendors. Must possess the ability to communicate clearly with stakeholders, facilitators and partners. Communicates respectfully and is sensitive to cross-cultural issues. IMPACT OF RESULTS: Assesses requirements, procedures and problems to create or improve systems and processes. Improving infrastructure and team capacity will lead directly and indirectly to increased donor retention, donor engagement, and donor pipeline growth. REPORTS DIRECTLY TO: IT Management, who reviews work for effectiveness and results obtained. WORKS DIRECTLY WITH: Philanthropy & Communications Department, Finance & Administration, International Programs, and Adoption Services staff. Works with external consultants, vendors and at times international staff.

• Administer our Salesforce org: object model, data architecture, user configuration, and platform health. • Build and maintain automations via Salesforce Flows, Apex, and custom services that power our GTM processes end to end. • Develop and maintain Salesforce MCP servers and AI tooling that extend CRM functionality into AI-powered workflows. • Design and maintain SQL-based data pipelines that feed dashboards and revenue reporting across the org. • Translate ambiguous business problems into clean technical scope, from stakeholder conversation to implemented solution.

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond. About the Role The Deployment Coordinator is a tactical project manager responsible for driving successful dock deployments across an assigned region or “book of business". Acting as the quarterback between internal teams, partners, and customers, you’ll coordinate schedules, track progress, and remove blockers to ensure on-time, high-quality deployments. This is a hands-on, detail-focused role suited for someone who thrives in fast-paced field operations, enjoys managing logistics, and is comfortable with basic technical problem solving. How You’ll Make an Impact - Own deployment timelines, task tracking, and day-to-day execution from scheduling and shipping through install and go-live. - Coordinate across Deployment Engineers, Manufacturing, Solution Engineers, Support, Training, partners, and customers to keep projects on track. - Serve as the central point of contact for deployment logistics, status updates, and scheduling. - Ensure site readiness, communicate requirements, and drive follow-through on customer or partner action items. - Maintain accurate project data in Salesforce and other systems of record, while providing regular updates and surfacing risks early. - Capture deployment checklists, documentation, and photos for revenue recognition, and ensure smooth handoff to account/support teams. - Identify process bottlenecks, recurring blockers, or field insights and share them to improve deployment playbooks and SOPs. - Contribute to defining and refining deployment workflows as the role and organization evolve. What Makes You a Good Fit - 4+ years in project coordination, field operations, or technical customer delivery (experience with drones, IoT, or field technology a plus). - Strong organizational skills, attention to detail, and follow-through. - Excellent communicator who can drive accountability across multiple teams. - Comfort with field logistics, troubleshooting, and basic technical concepts (power, conduit, networking). - Proficiency with Salesforce, Google Sheets, Slack, or similar tools. - Ability to travel 25–30%, with flexibility for periods of increased travel based on customer needs. - Bonus: Experience with public safety agencies or utilities, and/or FAA Part 107 Remote Pilot Certificate. Why This Role is Unique This is a newly created role at Skydio, giving you the opportunity to help define how deployments are executed at scale. The ideal candidate is not only a strong executor but also energized by building new processes, shaping best practices, and helping write the playbook—not just following it. Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $104,000 - $135,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company’s group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company’s policies and eligibility criteria. *Compensation for certain positions may vary based on the position’s location. #LI-WM1 At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws. For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/