Role Description Yourgi is on a mission to become Earth's most trusted pet care connector, connecting pet parents with a reliable local network of certified professionals, pet resorts, and veterinary centers. Backed by a passionate team, our mission is to make pet care simple, accessible, and joyful for all. Because pets aren't just animals—they're family. LOCATION: Remote REPORTS TO: Director of Product, Design & UX PAY: $125,000 - $155,000/ salary + Bonus Core Responsibilities: - Contribute to and evolve the Yourgi design system, ensuring consistency and quality across platforms (Web, iOS, Android) for Yourgi and Yourgi Pro. - Lead the end-to-end design process, from discovery and research through wireframes, prototypes, testing, and final delivery. - Design intuitive, accessible, and scalable experiences across web and mobile products. - Translate complex user needs and business requirements into elegant, user-centered solutions. - Create user flows, journey maps, wireframes, high-fidelity UI designs, and interactive prototypes. - Conduct and synthesize user research including interviews, usability testing, and surveys to inform design decisions. - Advocate for accessibility, usability, and inclusive design practices across all experiences. - Lead design work on key initiatives, setting a high bar for craft, usability, and user empathy. - Partner with product managers and engineers to shape product direction and prioritize user needs. - Contribute to design best practices, processes, and team rituals. - Communicate design rationale clearly to stakeholders, grounding decisions in user insights and data. Qualifications - 6+ years of professional experience in product design, UX, and UI, ideally within marketplaces, SaaS, consumer tech, or service-based platforms. - Experience designing for two-sided marketplaces, including supply and demand dynamics, discovery, and booking or transaction flows. - Experience designing for small business users, with a strong understanding of conversion, onboarding, and growth-focused experiences. - A strong portfolio demonstrating UX thinking, interaction design, visual design, and problem-solving skills. - Proven ability to lead design work from concept to launch in cross-functional, agile teams. - Deep understanding of UX principles, information architecture, and accessibility standards (WCAG). - Fluency in design, UX and collaboration tools such as Figma, FigJam, Loom, User Interviews, Marvin, Lookback, Confluence. - Experience conducting or synthesizing user research and usability testing. - Strong communication skills and comfort presenting work to cross-functional partners and leadership. - High attention to detail with strong visual and interaction design instincts. Requirements - Bonus: Experience in booking or two-sided marketplace platforms, especially those serving small businesses or independent providers or experience optimizing conversion funnels, onboarding, and retention for small business users. Benefits - Comprehensive Benefits: Health, vision, dental, long- & short-term disability, and life insurance. - Retirement Savings: Generous 401(k) match. - Pet Care Discounts: Exclusive discounts on various pet care services. - Flexible Time Off. - Professional Growth: Opportunities for rapid career advancement within an innovative, fast-growing organization. - Employee Assistance Program (EAP) offering confidential support for life’s challenges.

• Design Quality & Craft: Define user experiences and interfaces for product prototypes in keeping with industry standards and best practices • Translate user needs and business requirements into compelling experiences and strategies across complex, multi-touchpoint journeys • Create user journeys, user flows, and interactive prototypes across multiple customer journeys and interfaces • Ability to use vibe coding tools to communicate in code while establishing patterns and best practices • AI-enabled Product Design: Define the organization’s approach to designing AI-powered products and features, establishing frameworks, patterns, and principles that guide how AI is experienced by users • Design innovative product features that leverage generative AI to transform how users discover, complete, and engage with tax filing • Establish design principles and interaction patterns for AI-native experiences that scale across multiple surfaces and products. • Strategy & Influence: Advise senior leaders on design initiatives, strategies, and the strategic role of AI in the product experience • Lead the development of product design best practices, templates, and trainings to increase design knowledge and standards for the organization, with a focus on AI-native design methodologies • Define metrics to manage and measure design success and prioritize enhancements. • Cross-Functional Collaboration: Collaborate with product management, engineering, and data to shape product roadmaps and prioritize features • Partner with product and engineering leadership to shape the company’s AI product strategy and roadmap. • Storytelling & Communication: Develop and communicate product vision through storytelling, high-fidelity prototypes, and working software to leadership and cross-functional partners • Excel at delivering compelling and impactful presentations, setting the example for how to use storytelling to influence and persuade others. • Mentorship & Organizational Development: Collaborate with leadership to support team member development, including AI skill-building across the design organization • Mentor and elevate design quality across the team through design reviews, feedback, and craft leadership • Build and facilitate AI design training programs that upskill the entire design team • AI Fluency Expectations: For this role, we expect a transformative level of AI competency to help re-engineer how work happens. • You will shape new ways of building products and can show examples of redesigning how products ship. • You don’t just use AI, you fundamentally rethink how the design discipline operates in an AI-native world. • You abandon the status quo when it no longer serves, and you lead others through that transformation with conviction and clarity. • Define the vision for how AI transforms the design practice at Taxwell, from tools and workflows to the products we build for customers. • Evaluate emerging AI capabilities (LLMs, multimodal models, agentic AI) and translate them into actionable product and design opportunities. • Lead cross-functional initiatives that create competitive differentiation. • Build systems, not one-off features, pipelines and agent-driven workflows that take in customer feedback, generate specs, prototype solutions, and ship. • Build and facilitate AI training programs that upskill the entire design team. • Lead new ways of building product, such as unlocking designers to ship code in production. • Establish organizational quality standards for AI-augmented work. • Define guardrails for AI-powered experiences that balance innovation with user trust and ethical considerations. • Own the outcomes at the organizational level, not just your own work, but the quality bar for how AI is used across the design team and larger organization.

• Conduct user and stakeholder research (interviews, usability testing, user journey mapping); • Create flows, wireframes and high-fidelity prototypes (Figma); • Work closely with Product Owners and technical teams (mobile and backend); • Ensure usability and accessibility standards in mobile applications; • Support and conduct usability testing with real users; • Evolve and maintain the Design System; • Present and justify design decisions based on data and evidence.

Senior Product Designer (SaaS) Build the Future of Vehicle & Driver Intelligence We’re a profitable, fast-growing technology company with teams in Chicago and the San Francisco Bay Area, building the next generation of vehicle and driver intelligence systems for businesses. Our B2B platform is already trusted by Fortune 500 companies and high-growth startups, powering critical data and insights across their operations. Unlike many early-stage startups, we combine startup speed and innovation with the financial stability of a proven business. About the Role We’re looking for a Senior Product Designer to lead end-to-end experience design for our SaaS platform. In this role, you’ll shape intuitive, elegant, and scalable user experiences that support complex workflows and high-volume usage. You’ll partner closely with product and engineering to define the future of our product and elevate our design practice. What You’ll Do - Lead UX strategy and execution across product areas, from discovery through delivery - Translate business goals, user needs, and technical constraints into clear, thoughtful design solutions - Conduct and synthesize user research, usability testing, and data insights to inform design decisions - Create user flows, wireframes, prototypes, and high-fidelity designs that communicate interaction patterns and system behavior - Collaborate with product managers, sales, and operations to shape requirements, define success metrics, and prioritize features - Work closely with engineering to ensure high-quality implementation and maintain design integrity throughout development - Contribute to and evolve our design system, ensuring consistency and scalability across the platform - Advocate for user-centered design principles and help drive a culture of continuous improvement