• Generate positive media coverage for Lyra Health by managing inbound media inquiries and proactive storytelling aligned to corporate priorities. • Forge new media relationships and maintain strong working relationships with key beat reporters, industry influencers, and analysts to build and protect Lyra Health’s corporate reputation. • Write press releases, byline opportunities, and award submissions in support of corporate initiatives and our subject matter expert program. • Develop clear, differentiated messaging and narrative frameworks for key company initiatives, partnering across teams to ensure consistency across external channels. • Shape and drive Lyra’s subject matter expert (SME) program and work alongside our executive communications leader to support our thought leadership campaigns. • Lead our monitoring and reporting process, leveraging AI and third-party platforms to assemble campaign recaps and contribute to our team’s quarterly and annual reports. • Support spokespeople readiness by developing briefing materials, messaging, and media prep for executives and subject matter experts. • Proactively identify reputational risks in media coverage related to mental health and develop responsible, mission-aligned responses in collaboration with leadership and clinical experts.

Onco360 is looking for a Director of Patient Experience & Communication to join our team. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Remote work available. Summary The Director of Patient Experience & Communications is responsible for developing and executing comprehensive strategies that elevate the patient experience at every touchpoint. This involves developing all Qliqsoft communications and campaigns, analyzing feedback, identifying areas for improvement, and working closely with various departments to implement patient-centered solutions. The Director of Patient Experience & Communications plays a pivotal role in shaping and enhancing the overall experience of patients within an organization. **Salary range starting at $131k and up, depending on experience** Director's Major Responsibilities: - Strategic Development: Create and implement strategies that align with the organization's mission to enhance patient experience. - Team Leadership: Lead and mentor a team dedicated to patient experience initiatives. - Data Analysis: Analyze patient feedback to identify strengths and areas for improvement. - Collaboration: Work with different departments to develop and implement patient-centered solutions. - Performance Monitoring: Track key performance indicators related to patient satisfaction. - Compliance: Ensure all patients experience activities comply with relevant regulations and standards. - Enhance Staff Training: Develop and deliver comprehensive training programs for all staff on patient experience best practices related to Qliqsoft - Software Management: Research and understand all capabilities that Qliqsoft offers and coordinate incorporating into operational workflow opportunities as needed. Director Position Qualifications Education/Learning Experience - Required: Bachelor’s degree in healthcare administration, Business Administration, or a related field; or equivalent work experience. - Desired: Masters preferred Work Experience - Required: 3+ years in the pharmacy field with Specialty Pharmacy - Desired: 7+ years’ experience in working in a professional services environment with internal client/stakeholder management, analytical skills, and issue resolution / management. Skills/Knowledge - Required: Superior analytical skills, quantitative skills, logic and problem-solving skills - Desired: Lean/Six Sigma Professional with a solid background Licenses/Certifications - Required: Licensed as a certified pharmacy technician or related IT certifications - Desired: RPh or PharmD Behavior Competencies - Required: Demonstrates a history of high achievement in patient experience roles. Strong written and verbal communication abilities. Ability to quickly learn and articulate complex concepts. Deeply passionate about enhancing patient care and experience. Outstanding time management and organizational skills. Comfortable working in a fast-paced, collaborative environment.

Onco360 is looking for a Director of Patient Experience & Communication to join our team. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Remote work available. Summary The Director of Patient Experience & Communications is responsible for developing and executing comprehensive strategies that elevate the patient experience at every touchpoint. This involves developing all Qliqsoft communications and campaigns, analyzing feedback, identifying areas for improvement, and working closely with various departments to implement patient-centered solutions. The Director of Patient Experience & Communications plays a pivotal role in shaping and enhancing the overall experience of patients within an organization. **Salary range starting at $131k and up, depending on experience** Director's Major Responsibilities: - Strategic Development: Create and implement strategies that align with the organization's mission to enhance patient experience. - Team Leadership: Lead and mentor a team dedicated to patient experience initiatives. - Data Analysis: Analyze patient feedback to identify strengths and areas for improvement. - Collaboration: Work with different departments to develop and implement patient-centered solutions. - Performance Monitoring: Track key performance indicators related to patient satisfaction. - Compliance: Ensure all patients experience activities comply with relevant regulations and standards. - Enhance Staff Training: Develop and deliver comprehensive training programs for all staff on patient experience best practices related to Qliqsoft - Software Management: Research and understand all capabilities that Qliqsoft offers and coordinate incorporating into operational workflow opportunities as needed. Director Position Qualifications Education/Learning Experience - Required: Bachelor’s degree in healthcare administration, Business Administration, or a related field; or equivalent work experience. - Desired: Masters preferred Work Experience - Required: 3+ years in the pharmacy field with Specialty Pharmacy - Desired: 7+ years’ experience in working in a professional services environment with internal client/stakeholder management, analytical skills, and issue resolution / management. Skills/Knowledge - Required: Superior analytical skills, quantitative skills, logic and problem-solving skills - Desired: Lean/Six Sigma Professional with a solid background Licenses/Certifications - Required: Licensed as a certified pharmacy technician or related IT certifications - Desired: RPh or PharmD Behavior Competencies - Required: Demonstrates a history of high achievement in patient experience roles. Strong written and verbal communication abilities. Ability to quickly learn and articulate complex concepts. Deeply passionate about enhancing patient care and experience. Outstanding time management and organizational skills. Comfortable working in a fast-paced, collaborative environment.

Onco360 is looking for a Director of Patient Experience & Communication to join our team. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Remote work available. Summary The Director of Patient Experience & Communications is responsible for developing and executing comprehensive strategies that elevate the patient experience at every touchpoint. This involves developing all Qliqsoft communications and campaigns, analyzing feedback, identifying areas for improvement, and working closely with various departments to implement patient-centered solutions. The Director of Patient Experience & Communications plays a pivotal role in shaping and enhancing the overall experience of patients within an organization. **Salary range starting at $120k and up, depending on experience** Director's Major Responsibilities: - Strategic Development: Create and implement strategies that align with the organization's mission to enhance patient experience. - Team Leadership: Lead and mentor a team dedicated to patient experience initiatives. - Data Analysis: Analyze patient feedback to identify strengths and areas for improvement. - Collaboration: Work with different departments to develop and implement patient-centered solutions. - Performance Monitoring: Track key performance indicators related to patient satisfaction. - Compliance: Ensure all patients experience activities comply with relevant regulations and standards. - Enhance Staff Training: Develop and deliver comprehensive training programs for all staff on patient experience best practices related to Qliqsoft - Software Management: Research and understand all capabilities that Qliqsoft offers and coordinate incorporating into operational workflow opportunities as needed. Director Position Qualifications Education/Learning Experience - Required: Bachelor’s degree in healthcare administration, Business Administration, or a related field; or equivalent work experience. - Desired: Masters preferred Work Experience - Required: 3+ years in the pharmacy field with Specialty Pharmacy - Desired: 7+ years’ experience in working in a professional services environment with internal client/stakeholder management, analytical skills, and issue resolution / management. Skills/Knowledge - Required: Superior analytical skills, quantitative skills, logic and problem-solving skills - Desired: Lean/Six Sigma Professional with a solid background Licenses/Certifications - Required: Licensed as a certified pharmacy technician or related IT certifications - Desired: RPh or PharmD Behavior Competencies - Required: Demonstrates a history of high achievement in patient experience roles. Strong written and verbal communication abilities. Ability to quickly learn and articulate complex concepts. Deeply passionate about enhancing patient care and experience. Outstanding time management and organizational skills. Comfortable working in a fast-paced, collaborative environment.