• Contribute to the product strategy and roadmap for Toast’s revenue systems • Partner closely with Finance, Business, and Engineering to design solutions • Translate ambiguous business problems into clear product requirements • Ensure systems support ASC 606 / IFRS 15 compliance • Drive scalable solutions for new products and revenue flows • Improve the accuracy and resilience of revenue data and workflows • Influence architecture and prioritization decisions with senior leaders • Drive measurable outcomes such as improved billing accuracy and faster month-end close

Overview The Infusion and Specialty Drug Revenue Cycle Specialist is responsible for managing the accounts receivable (AR) processes related to physician-administered drugs, including infusion therapies, injectable medications, and buy-and-bill pharmaceuticals. This includes verifying insurance coverage, submitting claims for drugs billed under the medical benefit, resolving billing discrepancies, and ensuring timely reimbursement from payers. This role requires collaboration with pharmacy teams, clinical staff, healthcare providers, and insurance companies to streamline the revenue cycle and minimize denials. Responsibilities Essential Functions Claims Management: - Submit accurate claims for infusion therapies, injectable medications, and physician-administered drugs to insurance payers. - Track claims to ensure timely processing and reimbursement. - Identify and address claim rejections and denials promptly. Accounts Receivable Monitoring: - Reconcile payments and outstanding balances for infusion and injectable drug claims. - Maintain detailed records of payer communications and payment status. - Follow up on unpaid or underpaid claims. Insurance Verification: - Confirm insurance eligibility and coverage for infusion therapies and physician-administered drugs. - Collaborate with pharmacy and clinical teams to obtain prior authorizations when required. - Compliance and Documentation: - Ensure claims comply with payer policies, coding standards, and regulations. - Maintain organized and accurate documentation for audit purposes. Process Improvement: - Identify opportunities to optimize the infusion and medical benefit drug billing process. - Implement solutions to enhance efficiency and reduce denials. Knowledge, Skills and Abilities: - Advanced knowledge of medical terminology, ICD 10, CPT, HCPCS coding and HIPAA requirements. - Ability to communicate effectively, both orally and in writing - Demonstrated proficiency in the use of computers and commonly used software, including electronic medical records (EMR). - Extensive knowledge and experience with commercial, government and state billing and reimbursement procedures. - Proficiency in insurance verification, prior authorization, and AR follow-up. - Attention to detail, organizational skills, customer service orientation, and analytical thinking. - Through leadership and by example, ensures that services are provided in accordance with state and federal regulations, organizational policy, and accreditation/compliance requirements. - Promptly identifies issues and report them to their direct supervisor. - Maintain regular and predictable attendance. - Acts in accordance with Community Care’s mission and values, while serving as a role model for ethical behavior. Qualifications Minimum Education: - High School Diploma or equivalent (higher degree accepted) Minimum Experience: - 2 years of experience in infusion billing, buy-and-bill processes, specialty pharmacy billing, Part B drug billing, or medical benefit drug reimbursement. Experience in oncology, rheumatology, or infusion center settings is highly desirable.

Role Description The Revenue Operations Manager will play a central role in scaling our go-to-market engine as our Sales team doubles in size and we enter our next phase of rapid growth and consistent profitability. This role will partner closely with Sales, Marketing, Business Operations, Product, and our Business Systems team to optimize systems, data, pilot programs and processes that drive predictable revenue and world-class homeowner experiences. You’ll help define and track pipeline visibility, forecasting, and conversion performance across the full funnel, helping unlock meaningful improvements in efficiency and growth. This is also an exciting opportunity to explore and implement cutting-edge AI use cases across Sales and Customer Experience, shaping how we operate at scale. If you thrive in fast-paced environments and love turning complexity into clarity across multiple teams, this role offers high impact and high ownership. Your Responsibilities - Partner with GTM leadership to define and operationalize revenue strategy - Lead cross-functional initiatives to support company-wide growth goals - Develop and maintain KPI frameworks across the full funnel (lead → funded), including weekly pipeline reviews, monthly conversion analysis, and quarterly forecasting. Own the single “source of truth” for GTM performance - Build processes and pilots to improve conversion rates and time to fund and drive projects through planning and execution - Identify operational bottlenecks and implement structured, measurable improvements - Translate complex data into actionable recommendations for leadership, including designing and building dashboards and executive reporting (Sigma experience a strong plus) - Evaluate and help implement tools and tool improvements that improve efficiency across the GTM stack - Support compensation design and manage commission calculations process and tooling Qualifications - 5+ years in Revenue Operations, Business Operations, Sales Operations, or related analytical role such as Investment Banking or Consulting - Experience building processes in early- to mid-stage startup environments - Proven ability to distill complex ideas into digestible actions - Deep understanding of sales systems, system optimization, and user experience - Proficient in SQL - Experience using Sigma or other BI tools preferred - Familiarity with financial products in a B2C environment - Salesforce Admin certification preferred Benefits - Generous health benefits: Comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA) - Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays - Flexible remote and onsite work: Support for fully remote work and an amazing in-person environment in our downtown Palo Alto, CA HQ - Fully paid parental leave: Supplement state Paid Family Leave (PFL) to receive 100% of regular base pay, plus two additional weeks of fully paid leave after state PFL ends - Equity: Meaningful equity to share in the value you help create - Financial wellness: 401K retirement plans, guaranteed life insurance, and short- and long-term disability coverage - Extra work/life benefits: Monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor Location Requirement This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Equal Opportunity Employer Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.

Role Description We’re looking for a System Enablement Specialist to join our System Enablement team, part of our Information Systems department. You will be a strategic partner to our Go-to-Market (GTM) organization, acting as the essential bridge between our internal product team and go-to-market users. In this role, your purpose is to directly impact sales effectiveness by creating and delivering high-quality enablement content. Your responsibilities include: - Designing, creating, and delivering highly engaging, multimedia training content including dynamic presentations, instructional videos, and practical guides that make complex information "stick." - Leading engaging live and virtual training sessions on our CRM (Salesforce), sales engagement tools, and all new system functionalities, ensuring high levels of participation, adoption, and knowledge retention. - Leveraging new and creative means to analyze and measure enablement impact, monitor tool adoption, and identify performance gaps, providing data-driven recommendations for improvement. - Partnering with the Product Management team to ensure enablement activities align with scope and scale of initiatives and ensuring smooth coordination. - Acting as the critical bridge between technical/product teams and the GTM organization; mastering new features and technologies to translate their complexities into clear content for sales and other GTM stakeholders. - Managing multiple, simultaneous enablement projects from ideation to completion using tools like Jira and other task management tools. - Driving the adoption of new features and processes across the company, ensuring a smooth transition for all sales teams and other GTM stakeholders. Qualifications - A minimum of 2+ years of professional experience in Sales Enablement, Sales Operations, Technical Training, or a similar function where you’ve supported or improved sales teams. - Hands-on experience working with Salesforce CRM is required. - Proficiency with sales engagement tools such as Gong, along with a strong understanding of the broader sales tech ecosystem. - Demonstrated experience with Google Workspace (Slides, Docs), and AI content creation tools (e.g., ChatGPT, Gemini, NotebookLM). - Comfort using project management tools like Jira (or equivalent) for tracking tasks and workflows. - Exposure to data analysis platforms such as Looker, Tableau, or similar tools. - Excellent communication skills in English; French is considered an asset. - Exceptional organizational abilities, with a proven capacity to adapt quickly in fast-changing or ambiguous environments. - Strong collaboration skills, with experience partnering across internal teams to drive alignment and deliver results. - Strategic thinking and problem-solving skills, with a proactive mindset toward anticipating challenges and shaping solutions. Benefits - Lots of autonomy, flexible work culture and the option of fully remote work. - Genuine career opportunities in a company that’s creating new jobs every day. - Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback. - Work in a team big enough for growth but lean enough to make a real impact. - Development of very high traffic products, used at a global scale. - Opportunities to learn and expand your skill set. - Become a valued part of the diverse and inclusive Lightspeed culture. - Lightspeed equity scheme (we are all owners). - Lunch provided in select offices on scheduled days. - Work from anywhere in the world for 60 days a year. - Health and wellness benefit, according to local eligibility. - Mental health online platform and counseling & coaching services. - Volunteer day.