Job Description Technology Services Group Inc. seeks SVP, Production Services Infrastructure Support in Jersey City, NJ, to design, implement, integrate, and provide full support for complex software in a multi-tiered, multi-platform environment. Maintain and support moderately complex infrastructure environments. Perform complex troubleshooting as a subject matter expert. Work to ensure appropriate monitoring and alerting setup. Lead root cause analysis and problem management for complex problems to address underlying technical issues. Collaborate with business and application development stakeholders. Coordinate production readiness reviews for new releases and validate the supportability of changes prior to introduction into production, Perform production readiness reviews and PTO controls for new releases and projects. Analyze system requirements. Review and evaluate plans for major projects and initiatives to ensure they meet system needs. Coordinate the monitoring of major changes to infrastructure environment. Analyze the most complex issues that arise. Collaborate with infrastructure engineering, quality assurance, app support for capacity monitoring & instrumentation. Perform complex incident, problem management and troubleshooting. Maintain business and operation relationships to ensure business needs are addressed. Interface with other technology groups including Application Development and Support. Remote work may be permitted within a commutable distance from the worksite. REQUIREMENTS: Bachelor’s degree, or foreign equivalent, in Computer Science, Computer Engineering, Information Technology, or a related field, and ten (10) years of progressively responsible experience in the job offered or in a related IT network occupation. Ten (10) years of progressively responsible experience must include: Implementing, maintaining, and troubleshooting corporate wireless infrastructure and using comprehensive understanding of the enterprise network infrastructure to oversee the entire wireless traffic flow; Implementing, maintaining, and troubleshooting remote access technology across multiple vendor platform to support various types of end user equipment and identify varieties of user access issues; Performing configuration and policy structure of the corporate web proxy and cloud-based proxy, and managing URL filtering, content filtering, and web access controls, and troubleshooting complicated web access issues; Understanding local and global load balancing technology and applying to business use cases, and providing network efficiency and resiliency by using variations of technique to fully maximize the load balancer functions; Administering the global Domain Name System and Dynamic Host Configuration Protocol using IP address management tool; and Handling routing protocols including EIGRP, OSPF, and BGP, and troubleshooting complicated routing issues. Qualified applicants please apply online at https://bnymellon.eightfold.ai/careers and utilize reference code #64985. Please indicate “referral source – advertisement – WEB.” BNY assesses market data to ensure a competitive compensation package for our employees. The base salary/range for this position is expected to be $209,100.00 - $221,000.00 per year at the commencement of employment. Base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will, and the Company reserves the right to modify the base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors. BNY is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans.

WHO WE ARE NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid. NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all. SCOPE OF ROLE The AVP of Clinical Performance oversees the strategy, operations, and performance of Delegated Utilization Management (UM) and Care Management (CM) programs that ensure healthcare services are medically necessary, cost-effective, and aligned with payer and regulatory requirements. This role will be directly responsible for the management of clinical capabilities related to delegated utilization management and delegated care management across multiple health plan clients in the California Medi-Cal, Medicaid delegated services markets. This is a work from home position based in California or the Pacific Time Zone. DUTIES & RESPONSIBILITIES Core Leadership Responsibilities - Drive quality, efficiency, and consistency using internal and external benchmarks - Lead and develop UM/CM Directors; set clear direction, accountability, and performance expectations - Ensure standardized operations and workflows - Collaborate with operational and medical director leadership of affiliate partners - Partner with finance and clinical leaders to align staffing, skill mix, and resources - Foster a culture of high performance, continuous improvement, and regulatory excellence - Oversee daily UM and CM operations to ensure effective care coordination and utilization review Utilization Management - Lead UM programs including prior authorization, concurrent, retrospective review, and medical necessity determinations - Ensure compliance with federal, state, health plan and NCQA requirements - Manage authorization turnaround times to exceed payer standards - Oversee denial processes, notifications, and timeliness requirements - Identify opportunities to reduce unnecessary utilization while maintaining quality - Support value-based contract performance through effective utilization controls - Partner with CMO and Medical Directors to meet regulatory and compliance standards - Support internal and health plan audits and ensure proper clinical review hierarchy Care Management - Oversee inpatient and complex care management programs - Ensure compliance with federal, state, and NCQA care management standards - Establish standardized workflows, care plans, and documentation practices - Integrate care management into physician workflows and primary care teams - Participate in and support internal and health plan audits EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE - Bachelor’s Degree in business, healthcare administration, nursing, or a related field is required; MBA/MHA and/or clinical degree is preferred. - Minimum of ten (10) years of MSO operations experience, with at least five (5) years in a national/regional management role required. - Experience in change management and process improvement required. - Registered Nurse license is preferred. PROFESSIONAL COMPETENCIES - Ability to operate effectively in a matrixed environment - Strong clinical leadership, communication, and relationship-building skills - Results-driven, with the ability to translate strategy into measurable outcomes - Proven success leading organizational change and performance improvement - Strong collaboration and cross-functional alignment capabilities - Deep clinical acumen with expertise in utilization review and management - Strong analytical and presentation skills - Experience developing and leading governance models for care and utilization management For individuals assigned to a location(s) in California, NeueHealth is required by law to include a reasonable estimate of the compensation range for this position. Actual compensation will vary based on the applicant’s education, experience, skills, and abilities, as well as internal equity. A reasonable estimate of the range is $142,691.41-$214,037.12 Annually. Additionally, employees are eligible for health benefits; life and disability benefits, a 401(k) savings plan with match; Paid Time Off, and paid holidays. As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. We're seeking a transformational Vice President of Professional Services to build and lead our global professional services organization during a pivotal moment in our evolution. You'll create and scale a world-class team that delivers complex enterprise implementations spanning Order Visibility, Inventory Visibility, Transportation Management, and increasingly sophisticated AI-powered automation capabilities for Global 1000 companies. Your team will manage end-to-end implementations involving multi-system integrations (ERP, OMS, WMS, TMS, YMS), AI feature deployments, and comprehensive change management—breaking down enterprise silos to create unified supply chain visibility and intelligent decision-making. This includes leading a team of Implementation and Project Managers who orchestrate complete order-to-delivery transformations. This is a strategic leadership position reporting to the President of Product, Technology, and Operations, with accountability for service delivery excellence, team performance, and P&L outcomes. This reporting relationship ensures tight alignment between product capabilities, technical architecture, and service delivery execution—critical as we navigate the complexity of implementing AI-powered solutions alongside traditional enterprise integrations. What you'll be doing: Service Delivery & Financial Performance - Drive time-to-value and value realization KPIs across complex enterprise implementations involving ERP systems (SAP, Oracle, Blue Yonder, Manhattan), order management, inventory optimization, and AI-powered automation - Own P&L accountability for the professional services organization, balancing growth investment with operational efficiency as we scale both traditional and AI implementation capabilities - Establish delivery standards for multi-system integrations and AI deployments that consistently exceed customer expectations while maintaining healthy margins - Partner closely with Product and Engineering to translate implementation feedback into product enhancements and ensure service delivery readiness for new capabilities Strategic Leadership - Build comprehensive services strategy covering traditional implementations (Order Visibility, Inventory Visibility, Transportation Management) and emerging AI capabilities (agentic automation, intelligent exception management, predictive optimization) - Develop scalable delivery methodologies for complex enterprise transformations that span order-to-cash and procure-to-pay processes across multiple supply chain systems - Collaborate with Product, Engineering, Sales, and Customer Success to ensure seamless customer journeys and create feedback loops that inform product roadmap priorities - Establish strategic partnerships with implementation partners and system integrators to extend delivery capacity across regions and technical domains Organizational Development - Build and scale specialized teams including Implementation Managers (orchestrating complete enterprise transformations), Integration Specialists (managing technical integrations), and Solution Architects - Recruit talent with diverse skill sets spanning supply chain domain expertise, enterprise ERP implementation experience, AI/ML technical capabilities, and change management proficiency - Create career progression paths that reflect evolution from traditional implementations to AI-centric deployments - Foster high-performance culture focused on customer outcomes, technical innovation, cross-functional collaboration, and continuous learning Operational Excellence - Implement standardized delivery frameworks covering discovery, requirements, design, configuration, integration validation, UAT, training, go-live, and hypercare—adapted for both traditional and AI implementations - Establish metrics measuring implementation success, AI adoption rates, data quality, integration performance, customer satisfaction, and business outcome attribution - Drive continuous improvement based on project retrospectives, customer feedback, and evolving product capabilities - Create best practices for complex enterprise integrations, AI change management, multi-stakeholder coordination, and value realization reporting About the Team The Professional Services team sits at the center of FourKites’ enterprise transformation journey, partnering with Global 1000 customers to deliver end-to-end supply chain visibility and intelligent automation. The team leads complex, multi-system implementations spanning ERP, OMS, WMS, TMS, and AI-powered capabilities—turning product innovation into real-world business outcomes. Working in close alignment with Product, Engineering, and Customer Success, the team breaks down enterprise silos to enable unified data, smarter decisions, and faster time-to-value. As FourKites evolves toward AI-first solutions, this team plays a critical role in scaling delivery excellence and driving measurable customer impact globally. Who you are: Experience & Leadership - 12+ years in professional services leadership, including at least 5 years leading global services organizations at VP or SVP level in enterprise software - Proven track record implementing complex ERP systems (SAP, Oracle, JDA/Blue Yonder, Manhattan) or supply chain platforms with understanding of Order Management, Inventory Management, WMS, and/or TMS - Experience managing P&L with demonstrated ability to meet/exceed financial targets while investing in team capability development Technical & Services Expertise - Deep expertise in enterprise implementation methodologies including multi-system integrations across ERP, OMS, WMS, TMS environments with strong understanding of supply chain operations (order-to-cash, procure-to-pay, inventory optimization, logistics execution) - Experience leading teams through AI, machine learning, or automation implementations in enterprise contexts - Track record creating repeatable delivery methodologies that reduce time-to-value and costs while maintaining quality Strategic & Communication Skills - Exceptional cross-functional collaboration with Product, Engineering, Data Science, Sales, and Customer Success teams, with ability to influence technical roadmaps based on implementation insights - Outstanding executive presence with ability to present to C-level stakeholders on implementation strategy, AI value propositions, and business outcomes - Experience driving organizational change in fast-paced, growth-stage environments with comfort navigating ambiguity and rapid iteration Required Industry Experience - Supply chain, logistics, or transportation industry experience required - Background in order management, inventory management, warehouse operations, or transportation management - Understanding of supply chain visibility, real-time tracking, or AI-powered supply chain optimization solutions Additional qualification: - You've led services organizations through major technology transformations involving both traditional enterprise systems and emerging AI capabilities - You understand the unique challenges of implementing solutions that span multiple enterprise systems (ERP, OMS, WMS, TMS) and can architect delivery approaches that manage this complexity - You're excited about AI's potential to transform supply chain operations and can build teams that implement these capabilities while managing customer change management - You see services as strategic—informing product development through implementation insights, not just executing deployments - You balance technical depth with business acumen, understanding both integration architecture and supply chain business processes - You thrive in environments requiring close collaboration with Product and Engineering leadership Travel Requirement: Up to 25% Location: Chicago (preferred), with flexibility for exceptional candidates in other major US markets CompensationThe expected annual base salary range for this role is $200,000 - $250,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program. BenefitsFourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office. Benefits include: - Medical, Dental & Vision benefits starting on first day of employment - 401k Retirement savings with employer match - Bonus and incentive compensation as well as employee stock option program - Employer paid life insurance and short term disability insurance - Generous PTO, global recharge days, and volunteer days - Paid parental leave for all parents - Family planning and inclusive wellbeing resources - Technology reimbursement - Commuter benefits for in-office employees (Chicago) - Annual Wellness Stipend - Ongoing learning & development opportunities About FourKitesFourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com. If you are a California resident, here is our California Applicant Privacy Notice. If you are a European Union resident, here is our EU Applicant Privacy Notice. FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're excited about this role but don't meet every requirement, we encourage you to apply.

Role Description The Commercial Real Estate Review Appraiser delivers specialized appraisal review and advisory services to support Santander Bank’s lending and risk management functions. This role ensures complex valuations are credible, compliant, and aligned with regulatory standards and the bank’s risk appetite. You will partner across all lines of defense, providing independent review, challenge, and guidance on valuation risk to support sound credit decisions. As a subject matter expert in commercial real estate appraisal review, your work directly influences credit quality, risk mitigation, and portfolio performance. Key Responsibilities - Appraisal Review & Valuation - Review complex CRE appraisals for accuracy, completeness, and credibility - Identify risks, inconsistencies, and areas requiring escalation - Deliver clear, well-supported, audit-ready conclusions - Support timely and effective lending decisions - Risk Management - Assess valuation and collateral risk exposure - Ensure compliance with FIRREA, USPAP, and internal policies - Investigate issues and recommend mitigation strategies - Communicate findings to senior stakeholders - Portfolio & Process Improvement - Monitor portfolio trends and emerging valuation risks - Enhance appraisal review processes and quality controls - Drive best practices and continuous improvement - Advisory & Collaboration - Advise lending teams on complex valuations - Partner across risk, credit, and business functions - Promote strong valuation and risk management practices Qualifications - State Certified General Appraiser in at least one of these states: NY, NJ, PA, DE, or MA – required - MAI designation – a plus - Bachelor’s degree in Finance, Real Estate, Economics, or related field preferred Requirements - 5+ years of direct CRE appraisal review (required) - Strong experience with complex commercial valuations - Demonstrated experience reviewing complex commercial real estate valuations across asset types - Deep expertise in CRE appraisal review and valuation analysis - Strong knowledge of regulatory standards including FIRREA and USPAP - Strong analytical and risk assessment skills - Clear communication and sound judgment - Proficiency in Microsoft WORD and EXCEL - Ability to manage multiple priorities and influence stakeholders Benefits - Base Pay Range: Minimum: $78,750.00 USD, Maximum: $130,000.00 USD - Fair and competitive rewards package - Benefits designed to support you, your family, and your well-being Working Conditions - Frequent minimal physical effort such as sitting, standing, and walking is required for this role - Occasional moving and lifting light equipment and/or furniture may be required What To Do Next If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.