Robert is seeking a reliable and tech-savvy Remote Support Associate to provide technical assistance and customer support to clients from a remote location. In this role, you will troubleshoot hardware and software issues, guide users through problem resolution, and ensure seamless remote support experiences. Your ability to communicate clearly and resolve technical problems efficiently will be essential in maintaining customer satisfaction and operational continuity. If you are self-motivated, organized, and have a passion for technology, this position offers an excellent opportunity to work remotely with a dynamic team. Responsibilities - Provide remote technical support to customers via phone, email, or chat. - Troubleshoot and resolve hardware, software, and network issues. - Assist users with setup, installation, and configuration of applications. - Document support activities and escalate complex issues to appropriate teams. - Maintain up-to-date knowledge of products and support procedures. - Ensure prompt and professional communication with clients. - Contribute to improving remote support processes and tools.

Job Title: Customer Service Representative Start Date: 5/4 Pay Rate: $15/hr Workspace: 100% Remote Placement Type: 6 Month Contract Equipment is provided Schedule: Sunday-Saturday; 6am CST– 10pm CST (need to be open for a 40 hour work week) Position Summary: -The main function of a Customer Service/Inside Sales Specialist is to interact with customers in response to scheduling pest and rodent inspections. -Customer Service Specialists will be taking inbound calls but may have to place an outbound call to follow up with customers on appointment scheduling (will be scored on % of leads per call and "booking" next appointment for a tech to come out for an inspection. Some states can't schedule a service until an inspection has been completed so looking to schedule techs to come out. Not able to give quotes over the phone which is also why they need to schedule a tech to come out). -Specialists will take anywhere from 80-100 calls a day. ts to customers, based on customers’ needs and interests. -Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. -Estimate or quote prices, credit or contract terms, warranties, and delivery dates.-Provide customers with product samples and catalogs. Job Type & LocationThis is a Contract position based out of Lafayette, LA. Pay and BenefitsThe pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Customer Service Representative 100% Remote - Equipment Provided Pay Rate: $15/hr Schedules: Range Monday-Sunday between 6am - 10pm CST Anticipated Start Date: May 4th 2026 6 Month Contract Description -The main function of a Customer Service/Inside Sales Specialist is to interact with customers in response to scheduling pest and rodent inspections. -Customer Service Specialists will be taking inbound calls but may have to place an outbound call to follow up with customers on appointment scheduling (will be scored on % of leads per call and "booking" next appointment for a tech to come out for an inspection. Some states can't schedule a service until an inspection has been completed so looking to schedule techs to come out. Not able to give quotes over the phone which is also why they need to schedule a tech to come out). -Specialists will take anywhere from 80-100 calls a day. -Must have at least 2+ year of call center experience (sales experience is "nice to have" for overcoming objections with scheduling inspections). -Recommend products to customers, based on customers’ needs and interests. -Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. -Estimate or quote prices, credit or contract terms, warranties, and delivery dates.-Provide customers with product samples and catalogs. Skills customer service, call center, retention representative, escalation calls Top Skills Details customer service, call center, retention representative, escalation calls Additional Skills & Qualifications CANNOT miss any time in the first 4 weeks • High school diploma or GED preferred. • 2+ years customer service/call center related experience required. #priorityeast26 Job Type & LocationThis is a Contract position based out of Baton Rouge, LA. Pay and BenefitsThe pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Role Description Descartes Systems Group is seeking a Support Agent Trainee (m/f/d) to join our team in Leipzig. This role provides hands-on experience in a global SaaS environment, supporting our e-commerce warehouse management system, Pixi, part of the Descartes portfolio. Who We’re Looking For – Your Mindset Matters - Curious Minds - You are interested in IT, digital processes, and modern software solutions. - You ask questions, think proactively, and want to continuously develop your skills. - You are not afraid to learn new things or see mistakes as opportunities to grow. - Structured Problem Solvers - You think logically and analytically and keep an overview even in complex situations. - You work independently, responsibly, and with a solution-oriented mindset. - You are able to prioritize tasks and approach them in a structured way. What You Will Do - Analyse and resolve technical issues within the Pixi software environment. - Provide technical support to customers via phone and written communication. - Support system integrations, customisations, and interface configurations. - Assist with testing, documentation, and software quality assurance. - Provide internal IT support and assist with project-related activities. Team Player with Ownership - You communicate openly, clearly, and respectfully. - You enjoy working in a team and actively contribute. - You take responsibility for your tasks and follow through. Qualifications - Secondary school certificate or (subject-specific) higher education entrance qualification. - Very good German skills and good written and spoken English skills. - Confident use of Windows and Microsoft Office. Nice to Have - Initial exposure to Microsoft SQL Server. - Basic programming knowledge, ideally in web technologies. - First experience in e-commerce and/or customer support. Benefits - Hands-on training in a modern SaaS and e-commerce environment. - Working in an international team with experienced IT professionals. - Room for personal development, learning, and active contribution. - A solid foundation for a long-term career in IT. - The opportunity to work on innovative products used worldwide. Join Us As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we're all in this together. We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com.